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Offers comprehensive trade finance products including documentary credits, supply chain financing and export financing, designed to enhance trade efficiency and mitigate risks.
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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Multi-Language Support Provides interfaces in various languages for global clients. |
Standard Chartered operates globally and supports multiple languages on their digital platforms to cater to a wide international client base. | |
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Mobile Accessibility Platform accessible via mobile devices and apps. |
Mobile app support is referenced in Standard Chartered’s product literature and public client materials. | |
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Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
SCB's trade finance dashboard is configurable to suit various user needs, as per product details and user guides. | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
Role-based access control is a basic banking system and regulatory requirement, referenced in SCB compliance documents. | |
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Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
Single sign-on (SSO) for corporates is available through SCB’s integration with client identity systems; mentioned broadly in SCB's security statements. | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
Advanced search and filter features are present in SCB digital channels, as described in web demos and user guides. | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
Bulk document/data upload for transactions is supported as described in corporate channel documentation. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Automated notification system available through emails, SMS, and platform alerts as stated in product literature. | |
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Document Preview Preview documents directly within the platform. |
Document preview within the portal is a described UI feature on the platform. | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
Responsive design referenced in product documentation and customer experience feedback; platform adapts to web and mobile form factors. |
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
Letters of Credit process (issue, amend, settle etc.) is a core product as referenced under trade solutions. | |
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Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Standby LCs and guarantees are explicitly mentioned on the public trade services site. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Import/export documentary collections (D/P, D/A) are standard products listed in SCB’s trade finance suite. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
Supply chain financing, including payable and receivable finance, is a major feature at SCB. | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
Invoice discounting and factoring options are part of the trade finance product list. | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
Open account finance support is listed as a trade service; risk mitigation instruments are described on the product page. | |
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Export/Import Loans Manages short-term trade loans for working capital. |
Export/import (short-term) loans for working capital are covered on the product webpage. | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
ECA (Export Credit Agency) support is explicitly mentioned for risk mitigation. | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
No information available | |
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Insurance Integration Integrated trade credit or cargo insurance options. |
Trade credit/cargo insurance options integrated in product suite, as referenced in collateral management and trade protection services. |
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
BANK's online portals have digitized standard workflows for trade products, as per user material. | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Configurable approval rules are available for corporate clients through workflow settings in online channels. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Automated document generation is built in for LC and guarantee workflows. | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Data validation and error checks form part of the application and transaction data entry process. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
Electronic signature integration mentioned as part of digital document flows. | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Task assignment and tracking is referenced in workflow and case management features. | |
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Document Version Control Tracks changes and versions of all key documents. |
Document version control is provided for auditability as part of SCB’s digital document management. | |
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Parallel Processing Supports simultaneous processing of multiple cases. |
No information available | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
Transaction templates provided for common trade workflows as part of SCB’s corporate digital channels. | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
User and admin interfaces allow workflow reassignment for continuity in SCB’s portals. |
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
Integration APIs are referenced for ERP, core banking and partner connectivity on developer pages and IT documentation. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
SCB is a SWIFT member bank and provides full support for SWIFT messages. | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
Integration with third-party data feeds for KYC and sanction screening is standard for global banks. | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
ERP integration (SAP, Oracle) is referenced in corporate solutions and implementation guides. | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Bank offers on-premises or cloud access as per client segment and regulation. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
No information available | |
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EDI/CSV File Support Supports standardized file imports/exports. |
Bulk import/export of structured (Excel/CSV) files is a feature of SCB’s trade platforms. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
Multiple payment gateways integrated for settlements across SCB’s global network. | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
No information available | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Multi-bank platform experience available to corporates dealing with banks outside SCB group. |
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End-to-End Encryption Encrypts data at rest and in transit. |
End-to-end encryption is a prerequisite under global financial services regulatory regimes and reported in SCB’s privacy policies. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
SCB explicitly claims ISO 27001 certification on their compliance and security web pages. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
AML and CFT checks are integrated and referenced in every trade transaction process description. | |
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User Access Logging Logs all user activity for auditability. |
User activity and access logging present as an audit requirement for all corporate clients. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
Bank’s privacy notice and international operations indicate data privacy and GDPR compliance. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
Two-factor authentication is a standard for all digital corporate offerings at SCB. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
No information available | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
No information available | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
Regulatory reporting automated through the trade platform’s compliance engine. | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
SCB publicly states robust disaster recovery and SLA procedures for corporate banking. |
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
Counterparty risk analysis is core to SCB’s trade risk management services. | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Credit limit tools are built into digital trade channels. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanctions screening is a required feature and documented in risk/compliance statements. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
No information available | |
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Risk Dashboard Visualizes risk exposure and incidents. |
Risk dashboard for corporates referenced in SCB’s platform demo videos and screenshots. | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
Automated exception handling flagged in transaction alerts and control workflows. | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
No information available | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
No information available | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
No information available | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
Automated KYC/AML checks are a standard for large banks and referenced in application onboarding. |
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Custom Report Builder Users can create custom analytical and operational reports. |
Custom reports can be defined by clients in the online trade platform. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Pre-defined management, risk, and regulatory reports are standard in SCB’s corporate platform. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards described in product and client communications. | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
Real-time dashboard and report updates referenced on the corporate trade site. | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Exporting reports to CSV, Excel, and PDF files is referenced in online banking guides. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
Scheduled/e-mail report delivery available for client and compliance reporting. | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
KPI dashboards featured as part of operational analytics in corporate trade portals. | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
Ability to analyze/report on historical trade and transaction data is included in reporting features. | |
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Data Drill-Down Ability to drill into reports for greater detail. |
Data drill-down referenced in product slicks/screenshots on the website. | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
Regulatory report templates provided as standard for trade compliance. |
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
No information available | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch trade processing available for corporate clients with high-volume operations. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
No information available | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
No information available | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
No information available | |
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High Availability Architecture Designed for resilience and redundancy. |
High availability architecture is referenced in bank IT documentation regarding digital banking. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
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In-Platform Messaging Secure chat or email systems between parties. |
No information available | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
Audit trail of communications (messages, document flows) is part of regulatory and operational requirements. | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
Document commenting is available for document review cycles as part of collaboration features. | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
Shared deal rooms/collaboration spaces mentioned in product collaboration features for complex transactions. | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
SCB provides limited portal access for external parties (suppliers, buyers, insurance partners). | |
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Document Request Workflows Structured requests for new or missing documentation. |
No information available | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
Status tracking and updates in real time are featured in SCB’s digital trade service documentation. | |
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File Sharing Securely share files with internal and external parties. |
Secure file sharing is enabled for internal and external deal stakeholders. | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
Negotiation flows are tracked as part of deal/contract management tools. | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
Formal escalation and issue management referenced in helpdesk and issue tracking guides. |
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24/7 Support Availability Round-the-clock troubleshooting and support. |
24/7 support stated publicly for major corporate banking customers. | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Comprehensive help center/knowledge base provided for all digital channels. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-app tooltips and guides described in digital onboarding/user video materials. | |
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Ticketing System Integration Submit and track support requests. |
Ticketing system for support requests is standard for all digital clients. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
Relationship managers for enterprise/large clients referenced as part of SCB’s corporate client offering. | |
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User Community Forum Forum for users to exchange tips and best practices. |
User forums and community spaces referenced on SCB digital support portals. | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
No information available | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
Structured digital onboarding and training tools described in customer onboarding documents. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
No information available | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Multichannel support (chat, email, phone) available to enterprise clients and referenced in public materials. |
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
Transparent pricing structures referenced, with detailed breakdowns required under financial regulation. | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
Pay-as-you-go models available for volume-based services for some corporate clients. | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Tiered licensing and pricing options described for different company sizes and client tiers. | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quoting available for large/complex clients, as referenced in sales documentation. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
No hidden fee assurance is stated publicly and in client contracts. | |
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Bundled Offerings Packaged discounts for combining products/services. |
Bundled pricing referenced for cross-product/cross-services client contracts. | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Free trial or proof-of-concept offerings available to qualified prospective corporate clients. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
Volume-based discounts referenced in pricing guides and sales proposals. | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
Disclosure of maintenance and upgrade fees published in pricing and client agreements. | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Flexible contract durations available for most banking and trade products. |
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