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Offers a comprehensive solution to manage reconciliation processes across accounts, ensuring accurate and timely financial reporting along with improved compliance.
Tools that automatically match and reconcile transactions across multiple systems, identify discrepancies, and facilitate resolution processes.
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Multi-source Integration
Supports data import/export from multiple sources such as custodians, exchanges, clearing houses, and internal systems.
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Real-time Data Sync
Ability to synchronize data between the system and sources in real-time.
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API Connectivity
Supports connections via APIs for automated data transfer.
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File Upload Support
Supports manual data import through files (e.g., CSV, Excel).
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Data Format Support
Number of different supported data/formats (e.g., SWIFT, FIX, XML, CSV).
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Automatic Data Validation
Automatically validates imported data for completeness and correctness.
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Scheduled Imports
Ability to schedule recurring data imports at defined intervals.
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Cloud/Data Lake Integration
Supports integration with cloud storage or data lake platforms.
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Error Handling and Logging
Tracks and logs data import/export errors for audit and troubleshooting.
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Historical Data Archiving
Ability to import and reconcile historical data over long periods.
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Configurable Matching Rules
Allows users to define and customize rules for matching transactions.
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Multi-level Matching
Supports single- and multi-stage (e.g. 1-way, 2-way, 3-way) reconciliation.
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Tolerance Handling
Handles tolerance thresholds for amounts, dates, and quantitative fields.
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Automated Suggestion Engine
Automatically suggests matches based on machine learning or heuristics.
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Manual Matching Support
Enables manual intervention and adjustment of matches by users.
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Matching Speed
Speed with which the system processes and matches records.
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Partial Match Identification
Ability to identify and flag partial matches for user review.
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Exception Grouping
Groups related exceptions to assist with bulk resolution.
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User-defined Matching Fields
Users can specify which fields to use in matching logic.
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Re-match Functionality
Ability to re-run matching logic after rule or data changes.
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Exception Dashboard
Interactive dashboard summarizing open breaks and exceptions.
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Exception Root Cause Analysis
Provides built-in analytics/tools for root cause analysis.
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Auto-assignment of Cases
Automatically assigns exceptions to designated users or teams.
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Priority Tagging
Tag exceptions with custom priority levels.
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Resolution Workflow
Built-in workflow for exception investigation and resolution.
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Resolution Time Tracking
Measures time taken to resolve each exception.
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Bulk Exception Management
Supports bulk status update, assignment, and resolution.
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Root Cause Coding
Allows users to code breaks with root cause for later reporting.
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Audit Log of Actions
Maintains a detailed, immutable audit trail of exception handling steps.
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User-defined Exception Categories
Customize exception categories for organization-specific workflows.
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Customizable Workflow Engine
Allows configuration of multi-step workflows for reconciliation and resolution processes.
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Automated Notifications
Automatically sends notifications via email, SMS, or in-app.
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Role-based Task Assignment
Assigns tasks based on user roles and permissions.
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Escalation Procedures
Automates escalation of unresolved issues after defined periods.
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SLA Tracking
Monitors and measures adherence to Service Level Agreements.
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Workflow Templates
Pre-configured templates for common reconciliation workflows.
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Number of Concurrent Workflows
Maximum number of active workflows supported simultaneously.
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Automated Issue Resolution
Automatically applies predefined rules to resolve specific exceptions.
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User Approval Flows
Supports multi-level user approvals within workflows.
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Integration with External BPM Tools
Can be linked with external business process management systems.
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Standard Reports Library
Comes with a set of standardized, out-of-the-box operational reports.
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Custom Report Builder
Allows users to construct custom reports and analytics.
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Scheduled Report Delivery
Ability to automatically send reports on a schedule.
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Interactive Dashboards
Provides visual, interactive dashboards with real-time metrics.
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KPI Monitoring
Monitors key performance indicators such as breaks, resolution times, and volumes.
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Data Export Options
Export reports and analytics in multiple formats (PDF, Excel, CSV, etc).
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Ad-hoc Querying
Users can run ad-hoc database queries for reporting.
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Real-time Analytics
Analytics and visualizations update in real-time with underlying data.
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Exception Trend Analysis
Analyzes exception occurrence over different dimensions (e.g., time, counterparty).
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Drilldown Capabilities
Drill down from summary statistics into granular transaction-level details.
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Role-Based Access Control (RBAC)
Defines permissions based on user roles within the organization.
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Data Encryption
Encrypts data both at-rest and in-transit.
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Audit Trail
Comprehensive audit logs to meet regulatory requirements.
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Multi-factor Authentication (MFA)
Supports additional authentication factors for login security.
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Regulatory Reporting Support
Helps generate mandatory compliance and regulatory reports (e.g., MiFID II, 17a-4).
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Data Retention Controls
Customizable data retention and deletion policies.
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Secure User Provisioning
Controls for onboarding, offboarding, and user access reviews.
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Data Masking
Masks sensitive information based on user or role.
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Compliance Certifications
Number of current, supported, recognized compliance certifications.
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Intrusion Detection Integration
Integrates with internal/external security monitoring solutions.
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Maximum Transaction Volume
Maximum supported daily transaction volume.
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Peak Processing Throughput
Maximum number of records matched per second under load.
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Concurrent User Sessions
Supports multiple users working simultaneously.
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Response Time
Average end-user response time for normal operations.
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Scalable Infrastructure
Easily scales to handle growth in users, data, and transaction volume.
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Batch Processing Support
Can efficiently process large data batches in off-peak hours.
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High Availability
System architecture supports redundancy and fail-over.
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Disaster Recovery (RTO/RPO)
System achieves recovery time objective (RTO) and recovery point objective (RPO).
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Auto-scaling Capabilities
Automatically scales resources up or down based on load.
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Real-time Performance Monitoring
Continuous system health/performance tracking and alarms.
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Customizable Dashboards
Users can personalize dashboards to display information of interest.
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Multi-language Support
Application is available in multiple languages.
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Mobile Access
Accessible on mobile devices (native or responsive web).
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Accessibility Compliance
Meets standards for accessibility (e.g., WCAG 2.1).
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Contextual Help
Integrated help, guides, or tooltips available in-app.
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Advanced Search
Powerful, granular search across transactions and exceptions.
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Saved Views and Filters
Users can save and re-use custom data views and filters.
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Bulk Actions
Supports bulk update, approval, or export of transactions/exceptions.
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User Preference Management
Users can manage notification settings, themes, and other preferences.
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In-app Feedback and Support
Ability to submit feedback, report issues, or request support directly from the interface.
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Immutable Audit Trail
All user actions are tracked and cannot be altered retroactively.
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Time-stamped Activity Logs
Every action is time-stamped for traceability.
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User Action Replay
Ability to replay sequences of user actions for detailed investigation.
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Periodic Certification Checks
Supports regular review and sign-off of reconciliations or exceptions.
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Change Management Logs
Tracks any changes to data, configuration, or user roles.
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Data Integrity Monitoring
Continuously monitors and alerts for data corruption or loss.
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Reporting of Audit Events
Generates reports specifically on audit and control events.
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SOX/ISAE 3402 Support
Provides controls to support Sarbanes-Oxley or ISAE 3402 compliance.
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Automated Exception Closure Controls
Prevents unauthorized closure of reconciliation breaks.
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Retention of Evidence
Enforces retention of evidence and supporting documentation for defined periods.
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Open API Support
APIs available for downstream/upstream integration (REST, SOAP, etc.).
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Plugin/Extension Framework
Supports plug-ins/extensions for feature augmentations.
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Custom Scripting
Allows custom scripts (e.g., Python, JavaScript) for bespoke automation.
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Third-party Integration Catalog
Library of pre-built integrations with popular financial apps and services.
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Single Sign-On (SSO)
Supports federated SSO via SAML, OAuth, etc.
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Event/Message Bus Integration
Integrates with event bus/kafka for real-time event propagation.
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Webhooks
Supports outbound webhooks for triggering workflows/API calls externally.
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Data Mapping and Transformation Tools
Supports mapping and transformation for non-standard data feeds.
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Number of Supported Integration Points
Measures extensibility by supported integration points.
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Marketplace/Partner Ecosystem
Access to app/partner ecosystem for pre-built modules.
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24/7 Support Availability
Round-the-clock support by phone, chat, or email.
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Dedicated Account Manager
Appoints a named contact for large or strategic clients.
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Implementation Assistance
Professional services for onboarding, data migration, and go-live.
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On-demand Training
Provides online or on-site training modules for users.
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Knowledge Base Access
Access to online documentation, FAQs, and how-tos.
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User Community Forums
Promotes engagement and peer-support among clients.
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Average Support Resolution Time
Average time to resolve a typical support request.
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Regular Feature Updates
Receives regular software enhancements and security updates.
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Feedback-driven Product Roadmap
Incorporates user feedback in ongoing product development.
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SLA-backed Uptime Guarantee
Guaranteed minimum uptime as per SLA.
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