This product focuses on document management and workflow automation, offering pre-built integrations with existing systems, secure collaboration features, and customizable templates.
Secure repositories for legal agreements, investment documents, compliance records, and firm governance materials.
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Data Encryption Files are encrypted at rest and during transmission. |
Intapp literature and security documentation highlight encryption at rest and in transit as core features. | |
Granular Access Controls Define user-level or group-level permissions for viewing, editing, or sharing documents. |
Role- and group-based permissions are a standard component of Intapp Flow's access management. | |
Role-Based Access Access permissions are managed based on organizational roles. |
Intapp Flow utilizes role-based access control for workflow and document protection. | |
Audit Trails Tracks every access and modification to documents for compliance and review. |
Audit trails are provided for regulatory compliance and internal review, as described on Intapp's website. | |
Compliance Standards Support for frameworks like SOC 2, GDPR, HIPAA, or industry-specific rules. |
Intapp supports common regulatory frameworks (SOC 2, GDPR, etc.) for document management platforms. | |
Multi-factor Authentication Requires multiple authentication methods for greater security. |
Multi-factor authentication is available and recommended for all Intapp Flow clients. | |
Document Retention Policies Configurable rules for automatic document archival or deletion. |
Customizable retention policies for documents are listed in official Intapp Flow documentation. | |
Legal Hold Support Ability to prevent deletion of documents under legal scrutiny. |
No information available | |
Redaction Tools Capability to redact sensitive sections within documents. |
No information available | |
IP Whitelisting/Blacklisting Restrict or allow access by IP address. |
No information available |
Folder Hierarchies Supports nested folders for organizing documents by deal, fund, or entity. |
Supports foldering and nested structures for entity/deal organization per product datasheet. | |
Tagging and Metadata Custom tags and metadata fields for easy search and classification. |
Tagging and metadata fields for search/filtering are advertised as part of the solution. | |
Advanced Search Full-text search, filter by metadata, and optical character recognition (OCR) for scanned documents. |
Advanced search, metadata filtering, OCR mentioned in Intapp Flow feature list. | |
Bulk Upload/Download Upload or download multiple files or folders at once. |
Bulk upload/download described as part of core document intake and distribution tools. | |
Version Control Retains document history and supports rollback to previous versions. |
Version control/rollback are explicitly available for users. | |
Check-In/Check-Out Avoid conflicting edits with document locking for changes. |
No information available | |
Automated Folder Creation Automatically generate folder structures based on workflows or templates. |
Automated folder structure creation driven by workflow is a highlighted feature. | |
Document Previews Preview contents of common file types within the platform. |
Supports in-browser preview of standard office/file types. | |
File Size Limit Maximum file size supported per upload. |
No information available | |
Total Storage Capacity Total storage available for the organization. |
No information available | |
Document Templates Store and apply document templates for repetitive tasks. |
Document template storage and re-use for workflow automation is regularly promoted by Intapp. |
In-Document Commenting Real-time comments and discussions within documents. |
Comments within documents are supported for collaborative workflow. | |
Task Assignment Assign review or approval tasks to individuals or teams. |
Review and approval task assignments can be configured within the workflow. | |
Workflow Automation Automate document routing, approvals, and notifications. |
Automation of review, approval, and notification workflows is a key marketing message for Flow. | |
E-Signature Integration Collect legally binding electronic signatures on agreements. |
Electronic signature integrations (e.g., DocuSign) are featured integrations. | |
Approval Chains Set up sequential or parallel approval requirements on key documents. |
Supports sequential/parallel approval workflows in configuration options. | |
External Sharing Securely share documents with portfolio companies, investors, or legal counsel. |
Secure external sharing with configurable permissions is shown in solution demos. | |
Activity Notifications Email or system notifications for document actions and status changes. |
Notification framework includes document action/status change triggers. | |
Watermarking Automatically watermark downloaded or shared files. |
No information available | |
Comment History Retain an audit trail of document comments and discussions. |
No information available | |
Co-authoring Multiple users can edit documents simultaneously. |
No information available |
APIs Robust API access for custom integrations and automation. |
API access for workflow/data integration is available; referenced in technical materials. | |
CRM Integration Connects with commonly-used CRM systems for document syncing. |
CRM integrations (often with Salesforce) are available, referenced as pre-built integration. | |
Accounting Software Integration Sync relevant documents with financial and accounting tools. |
No information available | |
Portfolio Management Systems Integration Seamlessly attach or link documents to relevant entities in portfolio management software. |
No information available | |
Single Sign-On (SSO) Supports SAML, OAuth, or other single sign-on protocols. |
SSO with SAML/OAuth is fully supported as part of access configuration. | |
Cloud Storage Integration Integrates with cloud storage providers (e.g., Box, Dropbox, Google Drive). |
No information available | |
Email Plugins/Add-Ons Save correspondence or attachments directly from email. |
No information available | |
Calendar Integration Link document-related milestones or signings to calendars. |
No information available | |
Custom Webhooks Trigger external workflows based on document events. |
No information available | |
Bulk Data Import/Export Easily migrate documents to and from other platforms. |
Bulk import/export features are mentioned for onboarding and migration use cases. |
Comprehensive Audit Logs Tracks all document activities and user actions for investigation. |
Comprehensive audit logging is described and configurable for compliance purposes. | |
Customizable Reports Generate reports on access, version history, and compliance adherence. |
Custom/standard reports can be generated, including access and compliance by document/user. | |
Anomaly Detection Alerts about suspicious access patterns or downloads. |
No information available | |
Exportable Audit Data Export logs and activity histories for review/audit. |
No information available | |
User Access Reports Report showing who has accessed which documents. |
User access reports (who accessed what) are available per audit/logging docs. | |
Retention Policy Reports Monitor compliance with document retention and deletion policies. |
Retention/deletion reporting options are discussed in admin guides (for compliance/audit). | |
Time to Access Measurement of how long it takes authorized users to access a document. |
No information available | |
Number of Audit Events Logged Tracks the number of auditable events per time period. |
No information available | |
Automated Compliance Summaries Generate periodic summaries for regulatory compliance. |
No information available | |
Role Change Logs Track changes to user roles and permission assignments. |
No information available |
Intuitive User Interface Modern, clean, and easily navigable UI. |
Modern, simple UI regularly cited in both marketing materials and user reviews. | |
Multilingual Support User interface available in multiple languages. |
Not as far as we are aware.* No evidence of multilingual UI support in public Intapp Flow documentation. | |
Customizable Dashboards Personalized homepage and widgets for quick access. |
User dashboards and personalized widgets are referenced in marketing collateral. | |
Mobile App Availability Dedicated mobile apps for iOS and Android. |
Not as far as we are aware.* Mobile app not listed; only browser/mobile browser access is referenced. | |
Mobile Web Interface Fully functional mobile-optimized web experience. |
Product is usable on mobile browsers and optimized accordingly. | |
Accessibility Compliance Meets WCAG or other accessibility standards (screen readers etc.). |
Accessibility features and conformance to WCAG is cited as a development requirement. | |
User Onboarding Tools Tutorials, guides, and tooltips for new users. |
Product includes onboarding guides, tooltips, and support resources. | |
Bulk User Invitations Invite and set permissions for multiple users at once. |
Not as far as we are aware.* No public offer of bulk user invitations; appears to be managed in admin portal on a per-user basis. | |
Theme Customization Adjust colors, logos, and branding for firm identity. |
Branding and theme options (logos, colors, etc.) are configurable. | |
Keyboard Shortcuts Keyboard-friendly navigation and commands for power users. |
No information available |
Document Checkpoints Define key milestones in the workflow (e.g., draft, negotiation, signed, archived). |
No information available | |
Expiration/Renewal Alerts Automatic notifications for document expiry or renewal dates. |
Document expiration/renewal alerts are part of governance workflow automation suite. | |
Automated Review Scheduling Periodic review reminders for compliance or contract updates. |
No information available | |
Lifecycle Status Tracking Status indicators for current state of each document. |
Document status/lifecycle visible in UI and customizable per workflow. | |
Retention Schedules Preset retention timelines based on document type or jurisdiction. |
No information available | |
Automatic Archival Moves documents to archive based on trigger (time, approval, etc.). |
Automatic archival rules are listed among compliance/lifecycle tools. | |
Ownership Assignment Assign document owners or stewards responsible for maintenance. |
No information available | |
Delegated Access for Transition Temporarily allow others to manage documents during onboarding/offboarding. |
No information available | |
Bulk Lifecycle Actions Apply workflow status changes to multiple documents at once. |
No information available | |
Linked Documents Associate documents that are related (e.g., amendments to original contracts). |
No information available |
Uptime Guarantee Guaranteed percentage of availability uptime. |
No information available | |
Disaster Recovery Automated data backup and quick disaster recovery procedures. |
Disaster recovery (backups, failover) is part of the cloud service environment. | |
Document Upload Speed Average speed to upload documents of typical size. |
No information available | |
Document Download Speed Average speed to download documents of typical size. |
No information available | |
Concurrent Users Supported Maximum number of users that can access the system simultaneously. |
No information available | |
Data Replication Live replication of files across multiple regions or data centers. |
Data replication across regions/datacenters is standard for enterprise cloud infrastructure. | |
Scheduled Maintenance Notifications Informs users in advance about downtime or maintenance. |
No information available | |
Automatic Load Balancing Balances requests to maintain quick response times under load. |
Automatic load balancing is typical of SaaS, and Intapp Flow is delivered as SaaS. | |
Service Status Page Displays real-time system status and incidents. |
No information available | |
API Rate Limits Maximum number of API requests allowed per minute or hour. |
No information available |
Transparent Pricing Clear, predictable pricing structure with no hidden fees. |
Pricing is described as transparent and predictable; no hidden fees are claimed. | |
Per-User Pricing Option Licenses based on user count. |
Per-user pricing is prominently listed in Intapp pricing guides. | |
Unlimited Storage Option Availability of plans with no storage cap. |
No information available | |
Tiered Feature Plans Different feature sets available at different price points. |
Multiple feature tiers are noted, scaling by price and capability. | |
Nonprofit/Education Discounts Available discounts for qualifying organizations. |
No information available | |
Annual vs. Monthly Billing Offers both billing frequencies. |
Monthly and annual billing are available as options. | |
Trial Availability Free or low-cost trials for evaluation. |
Free trials are mentioned as part of the sales funnel. | |
Self-Hosting Option Option to run the system on-premises for increased control. |
No information available | |
Data Migration Support Assistance with moving documents from previous systems. |
Data migration services are included during onboarding per vendor documentation. | |
Price Per GB/Additional Storage Pricing Additional cost per GB or TB of storage above plan limit. |
No information available |
24/7 Support Availability Round-the-clock help via chat, phone, or email. |
24/7 support via email/portal is documented, with escalation available. | |
Dedicated Account Manager Assigned point-of-contact for support and escalation. |
Dedicated account managers are referenced in sales and onboarding services. | |
Service Level Agreement (SLA) Contractual guarantees of uptime and support response. |
SLAs on uptime/support response available for enterprise clients. | |
Knowledge Base/Resources Extensive self-service documentation and tutorials. |
Extensive online documentation and knowledge base are linked from Intapp support portal. | |
User Community Forums Access to community-driven support and best practices. |
No information available | |
Vendor Financial Stability Evidence of vendor’s long-term viability. |
Intapp is a major, public company and vendor stability can be verified through standard disclosures. | |
Customer References References from similar firms or industries. |
Customer references/testimonials from financial operations clients are published on the website. | |
Onboarding Support Assistance with initial setup and deployment. |
Onboarding assistance and implementation support are described as part of service delivery. | |
Product Roadmap Transparency Information on upcoming features and releases. |
Intapp offers a public roadmap for product enhancements and updates available to customers. | |
Industry Certifications Third-party certifications on security, availability, or compliance. |
Company advertises multiple third-party security and compliance certifications. |
Custom Metadata Fields Add fields or attributes specific to your firm's requirements. |
Custom metadata fields can be defined for specific business requirements. | |
Custom Workflows Configure workflows to match internal approval or review processes. |
Customizable workflow engine is a major selling point (per-product page, datasheets). | |
Branding Customization Firm-specific logos, domains, and color schemes. |
Branding customization (logos, domains, colors) is supported. | |
Configurable User Roles Define new user roles with tailored permissions. |
User role creation and adjustment available through admin portal. | |
Plugins and Extensions Support for third-party and custom-built plugins. |
Not as far as we are aware.* No evidence of third-party or custom plugin ecosystem listed for Intapp Flow. | |
Custom Notification Rules Trigger alerts based on specific document events. |
No information available | |
Scripting/Automation Support Built-in support for scripts or triggers for automation. |
Scripting and automation using workflow logic and triggers is a major part of the product. | |
Document Layout Configurations Customizable document or report presentation for different document types. |
No information available | |
Template Builder Create and manage document templates inside the platform. |
Template builder and management is described as part of workflow/document management. | |
Language Packs/Localization Ability to support new languages or regional settings on demand. |
Not as far as we are aware.* No mention of language packs or regional localizations on product site; appears English-only. |
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