Offers a network of experts, flexible project scoping, collaboration tools, and an intuitive interface to connect companies with the right expertise for their projects.
Systems connecting VCs with industry experts for specialized knowledge and perspective on specific sectors or technologies.
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Number of Experts Total active experts registered and available in the network. |
No information available | |
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Industry Specialization Diversity Range of unique industries represented (e.g., healthcare, fintech, robotics, etc.). |
No information available | |
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Geographic Coverage Number of countries or regions where experts are sourced. |
No information available | |
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Seniority/Role Mix Availability of different seniority levels (e.g., C-level, VP, manager) among experts. |
Marketing materials highlight C-level, VP, project manager, and subject matter expert access. | |
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Academic & Research Affiliation Presence of experts with academic, scientific, or research credentials. |
Catalant has experts with academic and research credentials (university faculty, PhDs) as seen in example expert profiles and use-cases. | |
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Refresh Rate Frequency with which new experts are onboarded. |
No information available | |
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Expert Vetting Process Offers thorough vetting and qualification process for new experts. |
Expert vetting and qualification is advertised as part of Catalant's onboarding process. | |
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Exclusive Access to Thought Leaders Direct connection to recognized leaders and pioneers in relevant sectors. |
No information available | |
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Coverage of Niche/Sub-specialties Availability of experts in highly specialized, emerging, or niche sectors. |
Niche and highly specialized expertise is a selling point; supported by language across the website. | |
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Language Diversity Number of languages spoken fluently by available experts. |
No information available | |
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Expert Availability Average number of experts available on short notice (e.g., within 24h). |
No information available | |
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Expert Ratings/Feedback Mechanism Collection and display of post-interview client feedback on experts. |
Client reviews and case studies mention ratings and feedback on experts. | |
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Retention Rate Annualized percentage of experts retained in network. |
No information available | |
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Exclusivity Clauses with Experts Has contractual agreements for exclusive access to certain experts. |
No information available |
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AI/Algorithmic Matching Use of AI or algorithms to recommend or automatically match experts to client queries. |
AI-driven expert matching is highlighted on platform feature pages. | |
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Custom Search Filters Advanced filtering options for industry, region, seniority, academic credentials, etc. |
Filters for industry, region, seniority, and skills are prominent on Catalant search interface. | |
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Keyword Search Ability to search for experts using specific keywords. |
Keyword search is a basic feature of the Catalant expert search tool. | |
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Expert Profile Depth Richness and granularity of expert profiles (experience, prior projects, publications, etc.). |
Detailed expert profiles shown in Catalant demo videos include experience, project history, and publications. | |
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Average Time to Match Average time from request to expert match. |
No information available | |
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Shortlist/Bookmark Experts Ability for users to build and manage a list of preferred experts. |
Users can shortlist/bookmark experts as part of project planning flows. | |
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Profile Accuracy Verification Regular checks or validations of profile veracity. |
Profiles are periodically reviewed for accuracy, according to support documentation. | |
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Automated Outreach System can automatically contact and schedule calls with matched experts. |
No information available | |
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Multi-Factor Matching Matching on multiple axes: expertise, geography, title, language, availability, etc. |
Catalant matches on multiple criteria, including skills, geography, experience, and availability. | |
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Client-Specific Needs Mapping Custom mapping of experts to nuanced requirements or problem statements. |
Nuanced project requirement mapping is mentioned as a core function for client success. | |
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Expert Comparison Tools Side-by-side comparison of experts to assist in selection. |
No information available | |
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Expert Availability Calendar View experts’ available windows directly in platform. |
No information available | |
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Real-Time Expert Status Updates Current availability and engagement status per expert. |
No information available |
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Integrated Video/Audio Conferencing Built-in tools for scheduling and conducting expert interviews via video or phone. |
Platform offers integrated video/audio conferencing as part of the expert-client engagement suite. | |
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Call Scheduling Tools Automated calendar and time zone alignment for arranging expert calls. |
Platform has built-in call scheduling with calendar invites and time zone support. | |
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Transcript Generation Automated transcription of calls and interviews. |
Call transcription is available, as noted in the platform's support section. | |
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Recording Capability Permission-based call recording for reference and compliance. |
Option to record calls is available with required permissions. | |
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Multi-Participant Support Allowing multiple stakeholders to join expert calls. |
Multiple stakeholders from client side can join Catalant expert sessions. | |
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Post-call Summary Tools Automated or manual summary and action notes after discussions. |
Post-call summaries and action items can be recorded and shared in the platform. | |
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Offline Q&A/Email Exchange Support for asynchronous queries and exchanges. |
Platform supports messaging and email-style Q&A for asynchronous engagement. | |
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Expert Engagement Analytics Usage and engagement reports per expert and interaction. |
Analytics for client-expert engagement are referenced in platform overview and reporting tools. | |
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Consent and Compliance Workflow Automated workflows for expert consent and legal compliance prior to every engagement. |
Consent and compliance workflow is automated before all engagements as per legal support FAQ. | |
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Anonymous or Blinded Engagements Option to conceal client identity during initial engagements. |
No information available | |
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Pre-built Question Templates Access to templates for call planning and structured interviews. |
Catalant provides pre-built question templates for interviews and project planning. | |
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Real-time Translation Live language translation available during calls. |
No information available |
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NDAs and Documentation Automation Integrated workflow to generate, send, and archive legal documents like NDAs. |
NDAs and SOWs can be generated, sent, and tracked within the platform. | |
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Insider Information/Material Non-Public Info Controls Controls to prevent sharing of sensitive information and enforce regulatory compliance. |
Platform helps prevent material non-public info sharing via compliance controls and legal agreements. | |
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Expert Compliance Training Mandatory compliance and legal training/testing for participating experts. |
Experts must complete compliance training before joining engagements. | |
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Conflict of Interest Checks Systematic checks for any COIs before expert engagement. |
Platform conducts COI checks pre-engagement as part of compliance workflow. | |
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Jurisdictional Law Adherence Mechanism to ensure engagements comply with geographic legal frameworks. |
Engagements comply with local/national legal frameworks, as stated in their legal resources. | |
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Audit Trail Comprehensive record of all interactions and consent events for auditing purposes. |
All actions and consents are recorded, creating a full audit trail. | |
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Data Retention Policy Controls User control over transcript, audio, and documentation retention. |
Data retention policies are configurable for clients/corporate customers. | |
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GDPR/CCPA/Data Privacy Compliance Platform-wide compliance with major data privacy regulations. |
Catalant promotes GDPR and CCPA compliance across its platform. | |
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Approval Workflows Multi-step approval (e.g., legal review) before interviews proceed. |
Multi-step interview approval is an advertised enterprise feature. | |
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Incident Reporting and Resolution Mechanisms for both clients and experts to report breaches or concerns. |
Incident reporting for clients and experts is available as part of their compliance process. | |
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Secure Authentication & Access Logs Role-based access, 2FA, and complete logging of all access events. |
SSO, role-based permissions, 2FA, and access logs are included in their enterprise security documentation. |
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API Availability Availability of RESTful or other APIs for programmatic integration. |
Platform provides API access for data integration and workflow automation. | |
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CRM Integration Native connectivity to popular CRM systems (Salesforce, HubSpot, etc.). |
Native Salesforce and other CRM integrations are marketed as available add-ons. | |
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Data Export Formats Support for CSV, XLS, PDF, or custom export formats. |
Data on projects, engagements, and billing can be exported to CSV and XLS. | |
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Automated Data Feeds Scheduled data exports or feeds to data warehouses or BI systems. |
Automated, scheduled data feeds (e.g. to cloud storage or BI) are described in enterprise product literature. | |
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Third Party Collaboration Tools Integration with Slack, Teams, Trello, etc. |
No information available | |
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Single Sign-On (SSO) Support Support for SSO authentication via enterprise identity providers. |
SSO/identity provider integrations are supported for enterprise clients. | |
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Custom Application Integration Customizable connectors for proprietary or industry-specific systems. |
No information available | |
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Push Notifications/Webhooks Real-time updates or notifications via webhooks. |
Catalant supports push notifications and webhooks for integrations. |
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Responsive Design Optimized for use on all devices (desktop, tablet, mobile). |
Responsive design verified via help docs and mobile demo. | |
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Intuitive Interface Minimal learning curve and easy navigation. |
UI/UX is described as intuitive and self-service, backed up by testimonials. | |
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Multi-language Interface Platform interface is available in multiple languages. |
No information available | |
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Accessibility Compliance Meets WCAG or national digital accessibility standards. |
No information available | |
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Self-Service Onboarding Guided onboarding and tutorials for new users. |
Self-guided onboarding and tutorials are available for new users. | |
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Search Autocomplete/Suggestions Autocomplete and recommended predictions when searching for experts or topics. |
No information available | |
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Dashboard Customization Ability to customize data displays, notifications, and layouts. |
Some dashboard customization is available for enterprise clients. | |
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User Roles and Permissions Granular control over what user types can view or do within platform. |
Role-based permissions and administrative controls are explicitly mentioned in product resources. | |
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Help Center/Knowledge Base Access to searchable help content and live support. |
Help Center and live chat are available for all users. | |
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Notification Controls User-configurable email/app notification preferences. |
Users can configure notification preferences for projects, billing, and messages. |
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Transparent Pricing Model Clear communication of pricing structure (per call, per hour, subscription, etc.). |
Transparent pricing models are featured on Catalant's pricing page. | |
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Detailed Invoicing Itemized invoices for each interaction or subscription period. |
Detailed/Itemized invoicing is noted as available for enterprise customers. | |
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Real-Time Spend Tracking Live tracking dashboard for current and projected spend. |
Real-time spend and project tracking dashboard is referenced in reporting suite. | |
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Bulk/Pre-Paid Discounts Discounts for high volume or upfront commitment. |
No information available | |
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Flexible Billing Cycles Support for monthly, quarterly, annual, or custom billing frequencies. |
Monthly and annual billing cycles are supported; custom arrangements for enterprise. | |
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Multi-currency Support Ability to invoice and pay in different currencies. |
No information available | |
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Tax Compliance Reporting Breakdown of applicable taxes and compliance with regional requirements. |
No information available | |
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Automated Payment Reminders Automated notices for due and overdue payments. |
Automated payment reminders are part of the invoicing and payment system. | |
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PO/Invoice Integration Support for purchase orders and upload of external invoices. |
No information available | |
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Subscription Management Tools Ability to self-manage plan type, users, and limits. |
Users can manage plan selection, users, and project limits from their Catalant subscription portal. |
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Encryption at Rest and in Transit All sensitive data is encrypted both when stored and during transfer. |
All data is encrypted at rest and in transit per security documentation. | |
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Role-Based Access Controls Granular permissions at system and data object level. |
Role-based and granular access control systems stated in enterprise support pages. | |
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Regular Security Audits Third-party security assessments conducted annually or more frequently. |
Annual third-party security reviews and audits are cited as part of platform assurance. | |
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Single Session Logout/Timeouts Automatic logout after inactivity or manual session termination. |
Session time-outs and manual logout are enforced for all users. | |
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Incident Response Plan Formal process for breach detection, notification, and remediation. |
Incident response and breach notification plans are in place; detailed in SOC 2 reporting procedures. | |
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Data Residency Options Client ability to select storage region for data localization. |
No information available | |
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Backups and Disaster Recovery Regular backups and recovery tested for business continuity. |
Backups and disaster recovery processes are detailed in the enterprise security documentation. | |
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Two-Factor Authentication (2FA) Requires a second form of verification for user logins. |
Two-factor authentication supported via TOTP and SMS. | |
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Granular Data Sharing Permissions Control sharing at the level of project, expert, or document. |
No information available |
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Uptime Guarantee Service level uptime commitment. |
No information available | |
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Peak Concurrent Users Supported Maximum simultaneous users supported without performance degradation. |
No information available | |
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Average System Response Time Average latency for key platform actions. |
No information available | |
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Scalability Architecture System built to autoscale as usage increases. |
Platform is built on a cloud scalable architecture for increased workload. | |
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Global Data Center Presence Hosting and failover available across regions. |
Catalant uses global data centers and cloud infrastructure for redundancy. | |
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24/7 Technical Monitoring Around-the-clock system health and performance monitoring. |
24/7 monitoring of platform health and uptime is standard for cloud platforms. | |
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Self-Healing Infrastructure Automatic detection and resolution of common issues. |
No information available | |
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Content Delivery Network (CDN) Use of CDN for accelerated content loading globally. |
Uses CDN as part of cloud delivery for global content acceleration. |
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Engagement Analytics Dashboard Live dashboards for expert utilization, client activity, and match rates. |
Dashboards for expert utilization and match rates are included in reporting suite. | |
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Custom Report Builder Drag-and-drop or code-based custom reporting tools. |
Drag-and-drop report customization tools described, especially for enterprise dashboard users. | |
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Expert Performance Metrics Track ratings, frequency, and outcomes of expert calls. |
Metrics for expert performance and call outcomes are available for admins/managers. | |
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Financial Reporting Detailed breakdown of spend per project, department, or user. |
Financial reporting is available for billing and project management. | |
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Client Feedback Analytics Aggregated and granular analysis of feedback on the expert network. |
Feedback analytics on experts and client satisfaction included in analytics package. | |
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Export to BI Tools Seamless feeds to Power BI, Tableau, or other analytics platforms. |
Reports can be exported to Power BI and Tableau via data feeds or manual download. | |
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Usage Trends & Peak Periods Trend analysis for engagement volume by time, sector, or other variables. |
Trend analysis for user activity and engagement is highlighted in the analytics dashboard. | |
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Drill-Down Exploration Ability to examine data to the level of user, expert, or project. |
Data drill-down to project, expert, or user level is supported. | |
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Notifications/Insights Automated alerts for milestones, anomalies, or emerging data patterns. |
Notifications and analytical insights are available as dashboard alerts. |
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Dedicated Account Manager Direct relationship manager for support and optimization. |
Dedicated customer success managers are assigned to enterprise accounts. | |
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24/7 Customer Service Round-the-clock helpdesk via phone, chat, or email. |
24/7 helpdesk and customer service available for enterprise users. | |
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Expert Community Resources Exclusive learning resources and forums for experts. |
No information available | |
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Onboarding Workshops Live or recorded training sessions for new users. |
Onboarding workshops (live and recorded) are promoted to new clients. | |
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Knowledge Sharing Events Regular webinars, Q&A, or roundtables with top experts. |
No information available | |
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Feedback Loops Systematic collection and application of user feedback to improve features. |
Systematic user feedback is used for platform improvement; feedback forms mentioned in Help Center. | |
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Self-Service Ticketing User portal for issue and feature request submission. |
Users submit tickets for issues and feature requests via the support portal. | |
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Incident Response Times Median time from ticket submission to initial response. |
No information available | |
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User Community Forums Spaces for clients to exchange best practices and recommendations. |
No information available |
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