A complete video conferencing solution that offers HD video meetings, team messaging, and integration with popular business applications.
High-quality cameras, microphones, displays, and related technology for conducting virtual client meetings with professional audio-visual quality.
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Noise Cancellation Ability of microphones and software to filter out background sounds for clearer speech. |
RingCentral Video lists 'background noise suppression for clear audio' in documentation and marketing. | |
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Echo Reduction Technology that minimizes or eliminates echo during conversations. |
Echo reduction is detailed as a core feature for all RingCentral Video meetings. | |
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Full Duplex Capability Allows both parties to speak and be heard simultaneously without drop-outs. |
Full duplex audio is required for natural video calls and is present according to technical documentation. | |
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Frequency Response Range Measures the audio frequency spectrum covered by the microphone for natural sound. |
No information available | |
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Microphone Sensitivity Indicates the microphone's ability to capture low-volume sounds. |
No information available | |
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Mute Function Ability to quickly mute/unmute the microphone during calls. |
Mute/unmute is available via UI in every RingCentral Video meeting. | |
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Adjustable Gain Option to manually control microphone input volume. |
No information available | |
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Automatic Gain Control (AGC) Automatically adjusts microphone sensitivity for consistent volume. |
Automatic volume normalization ('auto gain control') is referenced in product support articles. | |
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Wireless Microphone Support Whether the system supports wireless microphones for flexible movement. |
No information available | |
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Multiple Microphone Inputs Number of microphone input channels supported. |
No information available | |
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Microphone Pickup Range The maximum distance from which microphone can clearly pick up speech. |
No information available | |
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Audio Output Options Variety of output types supported (e.g., speakers, headphones, PA system). |
Audio can be output to various devices, as confirmed in RingCentral hardware documentation. | |
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Voice Activity Detection Detects when a participant is speaking for automated focus/switching. |
Voice activity detection is used to highlight speakers, as shown in meeting controls. |
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Resolution Maximum support for video resolution for crisp, detailed images. |
No information available | |
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Frame Rate Number of frames displayed per second for smooth video. |
No information available | |
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Low Light Performance Ability of the camera to deliver clear video in dim lighting. |
Low light adjustment/optimization is mentioned in technical support and marketing for webcam use. | |
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Autofocus Automatically keeps subjects in sharp focus regardless of movement. |
Autofocus is managed by webcam hardware, and RingCentral Video supports modern webcams. | |
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Automatic White Balance Automatically adjusts color balance for natural skin tones. |
No information available | |
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Zoom Capability Ability to zoom in/out optically or digitally during meetings. |
Digital zoom is available in some apps and desktop clients. | |
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Field of View Extent of the observable area captured by the camera. |
No information available | |
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Pan/Tilt Control Electronic or mechanical control over camera movement. |
No information available | |
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Multiple Camera Support System can handle more than one camera at a time. |
Not as far as we are aware.* Only one selected camera is supported per session. | |
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Background Replacement/Blur Ability to blur or replace background for privacy and professionalism. |
Background blur and replacement are available in app settings. | |
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Facial Recognition Auto-framing Auto-framing technology that centers speaker(s) on screen. |
No information available | |
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Image Noise Reduction Minimizes video noise (grainy artifacts) in poor lighting conditions. |
Video de-noising is included for low-light noise reduction according to feature changelogs. | |
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HDR Support High Dynamic Range for accurate colors and better contrast. |
No information available |
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Wired Connection Options Support for physical connectivity (USB, HDMI, Ethernet, etc.). |
USB, HDMI, and ethernet connectivity supported for various certified hardware endpoints. | |
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Wireless Connection Options Support for wireless connectivity (Wi-Fi, Bluetooth, etc.). |
Wireless connection supported via Wi-Fi for supported endpoints; app works on mobile. | |
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Compatibility with Collaboration Platforms Works with platforms like Zoom, Teams, Webex, etc. |
Official integrations available for Zoom, Microsoft Teams, and others. | |
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Plug-and-Play Setup Ease of installation; works immediately upon connection. |
Quick start via plug-and-play is a highlighted feature in support documentation. | |
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Multi-device Pairing Ability to connect and switch between multiple devices. |
Devices (mobile, desktop, room device) can be paired and switched in meetings. | |
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Cable Management Built-in features for organizing and concealing cables. |
No information available | |
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Network Bandwidth Requirement Minimum required bandwidth for optimal performance. |
No information available | |
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Remote Device Management Cloud or network-based management for updates/monitoring. |
Admin portal allows remote management and updates for RingCentral Rooms and endpoints. | |
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PoE (Power over Ethernet) Support Device can be powered via Ethernet cable for simplified installation. |
No information available | |
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Firmware/Software Updatability Ability to update software or firmware for new features/security. |
Platform receives regular updates and security patches. |
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Screen Size Diagonal measure of the display surface. |
No information available | |
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Screen Resolution Maximum pixel resolution supported. |
No information available | |
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Touchscreen Capability Whether the display supports touch interaction. |
Touchscreen controls available on some supported RingCentral Room endpoints (e.g. iPad controller). | |
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Integrated Cameras Cameras built into the display unit. |
No information available | |
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Multi-screen Support Ability to use several displays in a meeting room setup. |
Multi-screen support on dedicated meeting room hardware is documented. | |
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Brightness Adjustment User can change the display’s brightness to suit the environment. |
Displays have software and/or hardware controls for brightness adjustment. | |
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Display Refresh Rate Frequency at which the display redraws images. |
No information available | |
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Wall Mountable Monitor can be mounted on the wall for clean installations. |
Room displays and endpoints can be wall-mounted as described in hardware guides. | |
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Split Screen/Multiview Can display multiple video streams simultaneously. |
Split-screen/multiview mode is supported in gallery view and multi-participant display. | |
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Integrated Speakers Built-in audio output on the display. |
Integrated speakers are standard for all-in-one room devices and recommended room kits. |
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CRM Integration Direct connection/integration with CRM software (e.g., Salesforce, Microsoft Dynamics). |
CRM integrations available through app marketplace (Salesforce, etc.). | |
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Calendar Sync Synchronizes with organization or personal meeting calendars. |
Calendar integrations (Google, Outlook) allow direct sync of meetings. | |
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Single Sign-On (SSO) Supports organization-wide identity and access management. |
Single Sign-On supported for business/enterprise customers. | |
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API Availability Availability of APIs for custom integrations. |
REST APIs available for integrations and custom development. | |
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Contact Directory Access Easy access to stored and searchable contact details. |
Address book and directory access provided for contacts. | |
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Automated Meeting Logging Automatically logs meeting summaries and attendance in CRM. |
Automated meeting logging can be enabled when syncing meetings to supported CRM platforms. | |
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Document Sharing Share documents directly within the meeting platform/CRM. |
In-meeting document sharing via chat and direct links. | |
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Notes Synchronization Ability to synchronize notes taken during meetings to CRM records. |
Notes and meeting summaries sync with CRM and internal tools. | |
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Third-party App Integration Integrates with productivity or workflow applications (Trello, Slack, etc.). |
Integrated with Slack, Trello, and other third-party tools via app marketplace. | |
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Meeting Recording Storage Automatically stores meeting recordings into CRM or fund management systems. |
Meeting recordings can be uploaded or synced to connected CRMs. |
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End-to-End Encryption Protects the entire communication by encrypting video and audio streams. |
End-to-end encryption described in RingCentral Video security whitepaper. | |
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User Authentication Requires secure credentials for access and system usage. |
User authentication required for all business accounts and meetings. | |
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Role-based Access Control Assigns different permissions to users based on their role. |
Role-based access available via admin controls. | |
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Waiting Room/Lobby Ability to control entry to meetings via waiting rooms. |
Waiting room/lobby feature can be toggled for secure meeting entry. | |
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Audit Trail/Logging Tracks access and activity for compliance and security review. |
Audit trail/logging supported for compliance and user activity. | |
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Data Residency Options Allows specification of where meeting data is stored geographically. |
Data residency options for EU/US with enterprise subscriptions. | |
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Compliance Certifications Product has certifications for standards like GDPR, SOC2. |
Compliance certifications include SOC2, GDPR, etc. (see security resources). | |
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Watermarking Applies visual watermarks to video to deter unauthorized recording/distribution. |
No information available | |
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Secure Guest Access Guests join securely without compromising internal systems. |
Guest access is secured by temporary meeting links and authentication. | |
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Automatic Locking Meetings can be automatically locked after starting to block new entries. |
Automatic locking available for meetings once started. |
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Intuitive User Interface User interface design is simple and logical, requiring minimal training. |
User interface receives positive reviews for ease of use. | |
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Quick Setup System can be made operational in minimal time. |
Quick meeting setup—meetings can be started with a single button. | |
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On-device Controls Physical controls are available directly on equipment. |
Mute, volume, and camera toggles are on-device for hardware endpoints. | |
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Custom Branding Ability to brand the system/UI with organization logos/colors. |
Custom branding supported for business and enterprise plans. | |
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User Profiles Supports multiple user profiles for personalization. |
Multiple user profiles can be managed in the admin portal. | |
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Voice Commands Control device functions via natural language commands. |
Basic voice command support via integrations and mobile assistant. | |
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Automatic Updates System auto-installs updates to ensure best performance and security. |
Automatic software and app updates are pushed regularly. | |
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Accessibility Features Options for users with disabilities (closed captions, magnification, etc). |
Accessibility features include closed captions and screen reader support. | |
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Multi-language Support System is usable in multiple languages. |
Interface can be localized into several languages. | |
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Mobile Device Remote Control Support for app or phone as a remote control for device functions. |
Mobile app allows device to control room or meeting. |
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Screen Sharing Present content from computer or mobile devices to participants. |
Screen sharing fully supported from desktop and mobile. | |
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Whiteboarding Draw, annotate, and brainstorm with digital whiteboard functions. |
Digital whiteboard feature available in meetings. | |
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Live Polls/Surveys Collect feedback or gauge opinions instantly in meetings. |
Live polls and surveys can be run in meetings. | |
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Instant Messaging/Chat Real-time text-based communication alongside video feed. |
Instant messaging/chat is a core feature. | |
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Annotation Tools Ability to highlight, mark up, or annotate shared documents. |
Annotations during screen sharing or whiteboarding are supported. | |
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Breakout Rooms Split larger meetings into smaller groups for focused discussion. |
Breakout rooms are a documented feature. | |
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Hand Raising Participants can indicate desire to speak or comment. |
Hand raising functionality available for large meetings. | |
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File Sharing Easily upload and share files within meetings. |
File upload and sharing is present in chat/meeting interface. | |
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Meeting Recording Record video, audio, and shared content for later review. |
Meeting recording is a core feature. | |
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Transcription Provides automated written record of spoken conversation. |
Calls and meetings have automated transcription (for supported plans). |
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System Uptime Percent of time the system is operational and available. |
No information available | |
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Auto-reconnect System automatically reconnects to meetings after network interruptions. |
Auto-reconnect after network interruptions is documented. | |
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Startup Time Time taken for the system to boot up and become ready. |
No information available | |
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Latency Average time delay between transmission and reception. |
No information available | |
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Packet Loss Tolerance Ability to handle data packet loss without major impact on quality. |
System is resilient to limited packet loss (per knowledge base/support). | |
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Adaptive Bitrate Streaming Dynamically adjusts video/audio stream quality to network conditions. |
Adaptive bitrate streaming is enabled to manage varying network performance. | |
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Redundancy Options Backup power and data links to protect against service interruptions. |
No information available | |
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QoS (Quality of Service) Support System supports network QoS policies to prioritize conferencing traffic. |
QoS support for prioritizing real-time traffic is available for enterprise installs. | |
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Firmware Stability Track record of minimal crashes or software bugs. |
RingCentral Video apps and devices are known for firmware/software stability. | |
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Diagnostic Tools Built-in features for troubleshooting and performance analysis. |
Diagnostic tools, reporting, and logging available via admin console. |
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Camera Auto-framing System automatically frames and crops video to group participants. |
No information available | |
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Acoustic Echo Cancellation Optimizes sound in environments with poor acoustics. |
Acoustic echo cancellation handled by endpoint hardware and conference apps. | |
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Flexible Mounting Options Cameras, mics, and displays can be mounted (ceiling/wall/table). |
Supported hardware (displays, cameras, mics) can be flexibly mounted. | |
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Portable/All-in-One Form Factor Devices are self-contained and easy to move (portable or all-in-one designs). |
All-in-one meeting room kits with portability options are available. | |
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Expandable with Additional Components Ability to add more cameras, mics, or accessories as needed. |
Hardware endpoints are expandable for additional peripherals. | |
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Preset Room Configurations System stores and recalls configurations for multiple rooms. |
Preset room configurations are supported on Room systems. | |
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Wide Angle Lens Option Camera supports wide-angle lens for small or irregularly shaped rooms. |
Wide angle cameras are recommended for small/irregular meeting rooms. | |
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Speaker Tracking Automatically focuses camera and audio on the active speaker. |
Microphone/camera actively track active speaker in supported hardware. | |
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Ambient Light Sensor Display or camera adjusts settings based on room lighting. |
Ambient light sensors used by recommended hardware for room adaptation. | |
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Cable Length (Maximum) Longest supported cable length for flexible room setup. |
No information available |
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Warranty Period Duration and extent of manufacturer warranty coverage. |
No information available | |
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Remote Diagnostics Ability for remote support staff to diagnose/fix issues. |
Remote diagnostics are supported for RingCentral Rooms via the admin portal. | |
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End-user Training Materials Availability of documentation, tutorials, and/or videos for users. |
Training materials (videos, docs, guides) available on support portal. | |
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Component Modular Design Equipment is designed in replaceable modules for fast repair and upgrades. |
No information available | |
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Vendor Support SLA Vendor provides a defined service-level agreement for support requests. |
Support SLAs are available for enterprise/biz customers. | |
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Regular Firmware Updates Device regularly receives firmware/security updates from vendor. |
Firmware updates are delivered regularly. | |
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Hot Swap Capability Parts can be swapped with no system downtime. |
No information available | |
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Asset Management Integration Integration with asset/IT management systems for inventory and tracking. |
Asset management integrations with third-party IT platforms are documented. | |
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Spare Parts Availability Vendor ensures timely delivery of replacement parts. |
Spare parts/replacement units available through partner/reseller network. | |
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Service History Tracking Tracks maintenance and repair history for each device. |
Support portal tracks device histories and trouble tickets. |
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