Comprehensive risk management platform providing risk analytics, scenario analysis, stress testing, and reporting capabilities for pension funds. It offers integrated risk and investment management tools, allowing pension managers to understand exposures across their portfolios and make better-informed decisions.
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Comprehensive platforms that provide an integrated view of all risks facing the pension fund, including tools for risk identification, assessment, mitigation, and reporting across multiple risk categories.
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Automated Risk Mapping Automatically scans and maps risk exposures across portfolios and processes. |
Aladdin Risk for Pensions provides portfolio-wide risk mapping and analytics, enabling automatic identification of risk exposures. | |
Scenario Analysis Engine Ability to define and run multiple risk scenarios to identify susceptibilities. |
Scenario analysis is a core function: the platform offers the ability to define, run, and analyze multiple risk scenarios. | |
Data Import Integration Capacity to integrate data feeds from various internal and external sources for comprehensive risk identification. |
Aladdin integrates varied data sources, including internal and external market and asset data feeds. | |
Custom Risk Taxonomy Support for establishing custom risk categorizations tailored to the fund's unique exposures. |
Custom risk categorization is available to tailor risk taxonomy to pension fund requirements. | |
Early Warning Systems Notifies users of emerging risks based on thresholds and predictive analysis. |
Early warning and alerting are embedded in Aladdin's risk monitoring capabilities. | |
Risk Event Logging Enables the recording and tracking of risk incidents or near-misses. |
Enables tracking of risk incidents and logs significant risk events as part of its audit/history functionalities. | |
Dynamic Risk Register Provides a centralized repository for all identified risks, updated in real-time. |
A dynamic, centralized risk register is included as part of Aladdin's risk management suite. | |
External Event Integration Links external events/news to internal risk exposures. |
Can integrate external event/news data and map/link it to internal risk exposures. | |
Portfolio Stress Testing Ability to stress-test the portfolio for Black Swan or extreme events. |
Portfolio and market stress testing is a key offering of Aladdin. | |
Automated Risk Association Automatically links identified risks to affected assets, processes, or business areas. |
Automatically links and tracks risks to related assets, sectors, and business lines. |
Value at Risk (VaR) Calculation Capability to compute VaR for assets, portfolios, and enterprise-level exposures. |
VaR capabilities (for both assets and portfolio/exposures) are explicitly part of Aladdin's analytics engine. | |
Risk Scoring Assigns quantitative risk scores based on probability and impact. |
Quantitative risk scoring (probability, impact) is part of the standard risk analysis outputs. | |
Monte Carlo Simulation Supports stochastic simulations for risk analysis. |
Monte Carlo simulation is provided for scenario and risk analysis within the system. | |
Risk Aggregation Aggregates risk exposures across different dimensions (e.g., asset class, geography). |
Aggregates risk by asset class, geography, portfolio, etc. | |
Concentration Risk Metrics Calculates concentration risk by sector, counterparty, or instrument. |
Measures concentration risk by sector and counterparty as part of analytics. | |
Sensitivity Analysis Evaluates portfolio sensitivity to key risk factors. |
Sensitivity analysis is included to evaluate portfolio exposure to risk factors. | |
Counterparty Risk Measurement Measures the exposure to counterparties across positions. |
Counterparty risk measurements and analysis is a documented capability. | |
Custom Risk Models Enables creation and deployment of proprietary risk measurement models. |
Supports the customization and implementation of proprietary risk models. | |
Risk Heatmaps Visualizes risk assessments in heatmap format for fast comprehension. |
Provides visual risk heatmaps as part of dashboards and analytics. | |
Exposure Calculation Speed How quickly risk exposures are calculated in large portfolios. |
No information available |
Control Libraries Pre-built and customizable control libraries for operational and financial risks. |
Operational/financial controls libraries are integrated into risk/controls workflows. | |
Action Tracking Enables users to assign, track, and monitor the status of risk mitigation plans. |
Action/mitigation tracking is supported; user assignment and tracking of risk reduction actions is available. | |
Workflow Automation Automates the approval and escalation workflows for risk response actions. |
Workflow automation is described as part of mitigation processes. | |
Integrated Policy Management Connects controls to organizational policies for compliance assurance. |
Polices and controls can be mapped/integrated, supporting policy management. | |
Mitigation Effectiveness Analysis Evaluates and reports the effectiveness of mitigation actions. |
Reports on mitigation plan effectiveness are available. | |
Remediation Alerts Sends notifications for overdue mitigation or control failures. |
Automated reminders for overdue actions and controls are supported. | |
Audit Trail Maintains a searchable log of all mitigation actions and changes. |
Audit trails/logging of actions and controls is native functionality. | |
Third-Party Control Assignment Supports assignment of mitigation actions to external service providers. |
No information available | |
Automated Control Testing Tools to automatically test and validate risk controls. |
Automated validation/testing of risk controls is included under compliance/risk modules. | |
Number of Simultaneous Mitigation Plans How many mitigation plans can be concurrently tracked. |
No information available |
Real-Time Dashboards Interactive dashboards displaying live key risk indicators (KRIs). |
Real-time dashboards are a hallmark of Aladdin's technology. | |
Custom Report Builder Enables creation of bespoke reports drawing from any platform data points. |
Users can build custom reports from a wide pool of data. | |
Automated Scheduled Reporting Supports regular, automated generation and distribution of risk reports. |
Automated and scheduled reporting options are available. | |
Role-Based Access to Reports Report access and content customized by user role or permissions. |
Report access and permissions are role-based within Aladdin. | |
Drill-Down Capabilities Allows users to click through summary reports to detailed underlying data. |
Drill-down from summary to detailed data in analytics/reporting is supported. | |
Alert Management System Configurable alerts via email, SMS, or app notification for critical events. |
Users configure alerts for risk/exposure/posture changes via multiple channels. | |
Graphical Risk Maps Geospatial mapping of risks for geographically distributed portfolios. |
Geospatial risk maps and sector overlays are included. | |
Presentation Export Options Exports reports in multiple formats, such as PDF, PowerPoint, Excel. |
Exports available in PDF, Excel, and other formats. | |
Visualization Load Speed How quickly large or complex visualizations load. |
No information available | |
Number of Concurrent Report Users Number of users who can access and interact with reports at once. |
No information available |
API Access Provides extensive APIs for bidirectional data integration. |
Extensive API suite available for data integration and system extensibility. | |
Data Import/Export Tools Bulk and scheduled importing/exporting of risk data in common formats (CSV, XML, JSON). |
Import/export tools for CSV, Excel, XML, and other formats are provided. | |
Pre-Built Connectors Ready-made connectors for common financial, actuarial, and CRM platforms. |
Connectors for common financial systems and data providers (e.g., custodians, benchmarks). | |
Real-Time Data Sync Keeps data synchronized across core systems in near real-time. |
Supports near real-time data synchronization between core/platform systems. | |
Open Banking Integration Integration with open banking APIs for external data acquisition. |
No information available | |
Cloud Storage Compatibility Works with major cloud storage services for data archiving. |
Deployable with leading cloud providers--interoperates with major cloud storage. | |
Custom Integration Toolkit Toolkit for custom integrations where pre-built connectors don't exist. |
Custom integration toolkit available for advanced use cases. | |
Integration Latency Average time taken for data to move between systems. |
No information available | |
Maximum Data Volume per Sync Maximum amount of data that can be transferred in each data synchronization batch. |
No information available | |
External Data Source Support Number of distinct external data sources/platforms natively supported. |
No information available |
Role-Based Access Control Configurable access rights for users based on their organizational role. |
Configurable role-based access control is a baseline security standard for Aladdin. | |
Multi-Level Approval Workflows Supports sequential or parallel approvals for risk decisions or changes. |
Multi-level approval/workflow routing is implemented for major risk/mitigation actions. | |
Policy & Procedure Tracking Tracks publication, acknowledgment, and compliance with policies. |
Policy tracking (including distribution and acknowledgment) is embedded in compliance workflows. | |
Regulatory Compliance Templates Built-in templates for key regulations (IORP, Solvency II, etc.). |
Includes templates for regulatory compliance for Solvency II and other regulations. | |
Audit Logging Comprehensive logs of all actions for compliance audits. |
Full audit logs are maintained for system actions. | |
Exception Reporting Reports policy breaches or process exceptions automatically. |
Exceptions and breaches reported automatically for oversight/compliance. | |
Delegation Management Controls for assigning and tracking temporary/standing delegations. |
Delegation and proxy controls are supported. | |
Workflow Customizability Ability to design custom workflows to reflect organizational structure. |
Custom workflow design/adaptation is described in product documentation. | |
Compliance Dashboard Dedicated dashboard to track compliance at-a-glance. |
Compliance dashboards (for risk and regulation) are available. | |
Number of Concurrent Approval Flows Maximum number of approval/review workflows running in parallel. |
No information available |
End-to-End Encryption Data encrypted during transmission and in storage. |
End-to-end encryption at rest and in transit is stated in security literature. | |
Multifactor Authentication Strong user authentication via two-factor or multifactor methods. |
Supports multifactor authentication for users/admins. | |
Single Sign-On (SSO) Integration with corporate user directories for SSO access. |
Single Sign-On is available via SAML and other enterprise identity standards. | |
Data Masking Hides or anonymizes sensitive information in user interfaces/reports. |
PII/sensitive data masking available for reports and user roles. | |
Cyber Threat Detection Monitors for and flags suspicious activities and breaches. |
Security suite includes transactional monitoring and threat detection. | |
Granular Permissions Fine-grained control over who can view, edit, export, or share data. |
Granular user and group permissions configurable in admin panel. | |
Automatic Session Timeout Logs out idle sessions after configurable periods. |
Session timeouts are configurable for security best practices. | |
GDPR/Privacy Compliance Tools Facilitates compliance with GDPR and similar data privacy laws. |
Product supports GDPR and similar data privacy tools. | |
Encryption Key Management User-controlled key storage and rotation. |
Key management options are available for client-managed encryption keys. | |
Security Patch Update Frequency How often security updates/patches are issued by the provider. |
No information available |
System Uptime Service availability for users. |
No information available | |
Web Interface Response Time Average time to load or perform core workflows. |
No information available | |
Max Concurrent Users How many users can work simultaneously without degradation. |
No information available | |
Portfolio Capacity Maximum number of portfolios/accounts the system can manage. |
No information available | |
Transaction Processing Speed Transactions that can be processed per second. |
No information available | |
Real-Time Analytics Support Allows analytics and risk calculations to run in real time. |
Analytics and dashboards are real-time and interactive (per product literature). | |
Scalable Cloud Architecture Can be deployed elastically to handle variable workloads. |
Cloud architecture is elastic/scalable, based on leading cloud platforms. | |
Disaster Recovery Time Objective (RTO) Targeted recovery time after an outage or disaster. |
No information available | |
Data Retention Period Maximum period transactional/risk data can be reliably stored. |
No information available | |
Backup Frequency How often does the platform back up data. |
No information available |
Customizable User Interface UI layouts, dashboards, and widgets can be customized per user. |
User dashboards and widgets can be personalized for user roles. | |
Accessibility Compliance Follows accessibility standards (WCAG, section 508). |
Aladdin is used by global institutional clients and is designed to meet accessibility requirements. | |
Multilingual Support Available in multiple user interface languages. |
Multiple language options are available for international client base. | |
In-Platform Guided Tutorials Contextual help and walkthroughs available in software. |
Contextual, in-platform tutorials and help are provided. | |
Dedicated Support Portal 24/7 access to technical documentation and help. |
Dedicated online support portal for documentation and help. | |
User Community Forums Online user groups for peer-to-peer support. |
User community and client networking forums organized by BlackRock. | |
On-Demand Training Materials Video, documentation, and e-training modules available. |
On-demand videos, documents, and e-training available from BlackRock and within the platform. | |
Implementation Assist Personalized onboarding and system setup support. |
Personalized onboarding and customer success available for new clients. | |
Customization Time Estimated time to customize the platform for an enterprise client. |
No information available | |
Mobile Accessibility Optimized and accessible for mobile/tablet devices. |
Optimized and responsive on mobile/tablet devices. |
Automated Regulatory Reporting Pre-built tools and templates for regulatory filings (e.g., IORP II, Solvency II). |
Automated regulatory reporting templates and workflows are available for pensions. | |
Audit Trail for Regulatory Activities Complete record of regulatory activities and changes. |
Regulatory processes/actions are fully auditable in record/logs. | |
Change Management Logging System logs all configuration changes for auditability. |
All configuration and regulatory changes are logged for audit compliance. | |
Version Control for Documents Enables audit of changes in key policy or regulatory documents. |
Supports version control for key documents and policies. | |
Regulatory Update Alerts Auto-alerts for regulatory changes impacting pension funds. |
Automatic regulatory update alerts for market/pension regulatory changes. | |
Compliance Evidence Repository Central store for documents recording evidence of compliance. |
Central repository for compliance evidence and documentation. | |
External Audit Access Portal for external auditors to securely access required data. |
Secure portals/support provided for external auditors. | |
Update Time for Regulatory Changes Time taken for new regulations to be reflected in system tools/templates. |
No information available | |
Regulatory Frameworks Supported Number of regulatory frameworks natively supported. |
No information available | |
Role-Based Compliance Reporting Generates reports tailored for various compliance stakeholders. |
Role-specific compliance reporting is part of compliance module. |
24/7 Customer Support Live assistance available at all times for critical queries. |
Tiered customer support including 24/7 critical support is advertised for Aladdin clients. | |
Dedicated Account Manager A single point of contact for enterprise clients. |
Dedicated account managers assigned to enterprise clients. | |
Regular System Updates Routine deployment of new features and fixes. |
Platform receives regular feature and security updates. | |
Service Level Agreements (SLA) Clearly defined uptime, response, and issue resolution commitments. |
SLAs are explicitly detailed in BlackRock support agreements. | |
Incident Resolution Time Average time to resolve support incidents. |
No information available | |
System Customization Support Provides tailoring of the platform for organization-specific needs. |
Customizations and solution tailoring are supported as part of BlackRock's offering. | |
Client User Group Meetings Organizes regular opportunities for client feedback. |
Regular client feedback and user group meetings organized by vendor. | |
Onsite/Remote Training Availability Direct training options for large organizational rollouts. |
Direct training (onsite/remote) is offered for enterprise rollouts. | |
Average Upgrade Rollout Time Average time to deliver major system upgrades. |
No information available | |
Knowledge Base Completeness Extent of up-to-date support, FAQ, and help documentation. |
No information available |
Specialized software that assesses the risk of funding shortfalls by analyzing the relationship between asset performance, contribution levels, and benefit obligations under various scenarios.
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Multiple Data Source Integration Ability to import data from various financial, actuarial, and market sources (files, APIs, databases). |
Aladdin incorporates data integration from custodians, market data feeds, and portfolio/accounting systems as per product documentation. | |
Automated Data Validation Automated checks for data completeness, consistency, and accuracy to prevent errors in analysis. |
Aladdin provides checks for portfolio data integrity and quality as a core risk management function. | |
Historical Data Archiving Secure storage and retrieval of historical data for backtesting and trend analysis. |
Historical data for portfolios and market conditions is retained for risk analysis and reporting. | |
Data Update Frequency Frequency at which the system updates its data feeds. |
No information available | |
Custom Data Mapping Flexible mapping and transformation of data fields to match system requirements. |
Aladdin supports mapping disparate source data onto a unified schema for risk analytics. | |
User Data Import Templates Availability of import templates to streamline regular uploads. |
Aladdin offers import templates and file loaders for regular portfolio position updates. | |
Audit Trail for Data Changes Tracking and logging of all data edits, sources, and user changes. |
Audit trails for data changes and user actions are available to satisfy compliance needs. | |
Scalability for Large Datasets System’s capacity to efficiently process large and complex datasets. |
No information available | |
Role-based Data Access Access controls to restrict who can view or modify data inputs. |
Aladdin provides detailed access rights by user role for sensitive portfolio data. | |
Error Reporting & Notification Immediate alerts and documentation when input data fails validation. |
The system generates alerts for data load errors or outliers based on user settings. |
Stochastic Scenario Generation Ability to generate randomized financial, demographic, and economic pathways for robust risk assessment. |
Monte Carlo simulations and stochastic scenario generation, including economic variables, are a core feature. | |
Deterministic Scenario Analysis Allows users to define and analyze specific, user-chosen scenarios. |
Users can define and analyze custom scenarios according to plan stress assumptions. | |
Macroeconomic Stress Testing Tests the impact of extreme economic events on funding risk. |
Macroeconomic stress testing for funding and investment risk is highlighted in marketing material. | |
User-Defined Scenario Customization Option to customize key scenario variables (inflation, interest rates, salary growth). |
Scenario variables (interest rates, credit spreads, inflation, etc.) can be customized by users. | |
Simultaneous Scenario Runs Number of scenario paths that can be run in parallel. |
No information available | |
Monte Carlo Simulation Support for Monte Carlo (probabilistic) simulation methods. |
Aladdin supports Monte Carlo simulation methods for risk analytics. | |
Built-in Pre-defined Scenarios A library of standard economic, regulatory, or actuarial scenarios. |
The software offers common pre-constructed scenarios such as market crashes and rate shocks. | |
Historic Replay Capability Ability to replay and analyze past market or funding conditions. |
Historic market replay analysis is mentioned in several product whitepapers. | |
Correlation Modeling Handles correlation among risk factors (assets, liabilities, macro factors). |
Aladdin allows modeling of correlations among asset, liability, and macroeconomic factors. | |
Scenario Visualization Tools Graphical representation of scenario paths for insight and analysis. |
Scenario visualization, with interactive charts and graphs, is core to the platform’s reporting. | |
Scenario Storage Capacity Number of scenarios that can be stored for future review and benchmarking. |
No information available |
Dynamic Funding Ratio Calculation Continuously updates the funding ratio (assets/liabilities) as scenarios evolve. |
Funding ratios are dynamically computed as scenario assumptions change. | |
Shortfall Probability Estimator Calculates probability of funding ratios falling below specific thresholds. |
Probability estimators for breaching funding thresholds are part of the risk analytics suite. | |
Shortfall Magnitude Metrics Quantifies the possible size of a shortfall (deficit severity). |
Magnitude of funding deficits is calculated and reported in scenario output. | |
Time Horizon Flexibility Allows shortfall analysis over multiple user-selectable time periods. |
Multi-period scenario and horizon risk reporting is highlighted in user documentation. | |
Funding Level at Risk (FLaR) Estimates the potential negative movement in funding level at a chosen confidence interval. |
Estimation of funding level at risk (FLaR) is cited in BlackRock thought leadership. | |
Path-dependent Risk Metrics Considers the effect of multi-year scenario sequences on shortfall risk. |
Aladdin explicitly considers multi-path risk in scenario modeling for pensions. | |
Real-time Recalculation Speed Time taken to update key funding risk indicators upon parameter change. |
No information available | |
Heat Map Visualization Provides heat maps of shortfall probabilities or ratios across scenarios or time. |
Visualization suite includes heat map tools for shortfall and funding analysis. | |
Customizable Thresholds User can set custom alert or reporting thresholds on funding ratios. |
Custom alert thresholds for risk and funding metrics are user-configurable. |
Multi-Asset Class Modeling Supports modeling for diverse investments (equities, bonds, alternatives, real estate, etc). |
Supports broad asset class modeling including derivatives and alternatives. | |
Custom Asset Return Assumption Flexible specification of expected asset returns, volatilities, and correlations. |
Users specify expected returns, volatilities, and customize asset assumptions. | |
Liability Cash Flow Projection Projects future benefit payments based on plan rules and demographic assumptions. |
Aladdin projects liability cash flows based on imported plan details and actuarial tables. | |
Customizable Mortality & Demographic Tables Allows input or adjustment of mortality, retirement, turnover rates. |
Custom demographic tables and mortality assumptions can be uploaded. | |
Automatic Duration/Convexity Calculation Calculates key duration metrics for assets and liabilities. |
The system computes duration and convexity by asset and liability class. | |
Contribution Policy Modeling Models the impact of user-defined employer and employee contribution strategies. |
Contribution strategies and policy modeling are part of Aladdin risk assessment. | |
Liability Sensitivity Testing Tests how liabilities react to changes in economic and demographic assumptions. |
Aladdin offers liability stress tests for demographic and economic factors. | |
Asset Allocation Optimization Tools Provides tools for optimizing allocations based on risk/return objectives. |
Optimization algorithms and tools for asset allocation are built into Aladdin. | |
Frequency of Model Recalibration Indicates how often asset or liability models are recalibrated to new data. |
No information available | |
Support for Liability-Driven Investment (LDI) Strategies Ability to implement and test LDI strategies within risk analysis. |
LDI and immunization strategy analysis are included in core offering. |
Custom Stress Test Design Build and run custom stress tests simulating market, regulatory, or credit shocks. |
Users can create custom stress scenarios using scenario builder capabilities. | |
Built-in Regulatory Templates Pre-configured templates matching local or international pension risk guidelines. |
Pre-configured regulatory scenario templates are available for compliance. | |
Compliance Reporting Automatic generation of compliance reports for regulators or trustees. |
Compliance report generation for regulators and trustees cited in all Aladdin marketing. | |
Automated Threshold Alerts Automated alerts when risk metrics breach regulatory or internal limits. |
Automated alerts for risk or compliance threshold breaches as part of the platform. | |
Audit Compliance Logging Tracks all stress tests and compliance checks performed. |
Comprehensive logging of compliance audits and test outcomes is standard. | |
Frequency of Automated Compliance Checks How often the system runs automated compliance or regulatory checks. |
No information available | |
User-Defined Regulatory Rules Allows creation and enforcement of custom compliance rulesets. |
Custom rule sets for compliance monitoring can be created and enforced. | |
Integration with Regulatory Portals Direct electronic submission of regulatory filings and reports. |
No information available | |
Scenario-based Capital Requirement Calculations Estimates required capital levels under different regulatory stress scenarios. |
Scenario-based projections include capital requirement estimates. |
Custom Report Builder Allows users to design and generate bespoke risk and funding reports. |
Users can design and export custom reports using a visual report builder. | |
Standard Report Templates Provision of ready-made reports for trustees, management, and regulators. |
Readymade templates for management, trustee, and regulatory reporting are included. | |
Interactive Dashboards Real-time, user-interactive dashboards for monitoring key funding risk indicators. |
Interactive dashboards for funding, risk, and performance are a highlight of Aladdin. | |
Export Formats Support Ability to export reports in various formats (PDF, Excel, CSV, HTML). |
Exports to Excel, PDF, and CSV are fully supported. | |
Drill-down Data Exploration Users can dig into underlying data behind reports and graphics. |
Users can drill down into report data and visualizations for underlying detail. | |
Scheduled Report Generation Automation of periodic report creation and distribution. |
Reports can be scheduled for periodic automatic generation. | |
In-app Charting & Heatmaps Embedded graphic tools for presenting complex scenario outcomes. |
On-platform charting, including heatmaps and visual risk output, is standard. | |
Real-time Data Refresh Frequency with which displayed data and visualizations update. |
No information available | |
Access-controlled Report Sharing Permissions-based sharing of sensitive or critical reports. |
Role-based access control extends to report sharing and distribution. | |
Narrative Commentary Integration Incorporate written management commentary into reports and dashboards. |
Narrative commentary sections can be incorporated into report templates. |
Concurrent User Support Maximum number of users supported simultaneously. |
No information available | |
Calculation Speed Average time to complete a standard funding risk analysis or scenario run. |
No information available | |
99.9% Uptime Guarantee Service availability based on industry standard uptime SLAs. |
Service levels offer 99.9% or better uptime, per SLA documents. | |
Cloud & On-premise Deployment Options Support for both cloud-based and on-premise installations. |
Aladdin is available as both cloud SaaS and on-premise solution. | |
Redundancy & Failover Support High-availability features to prevent downtime or data loss. |
Redundant infrastructure, high-availability, and failover support described in enterprise documentation. | |
Scalability to Large Asset/Liability Bases Capacity to process and model multi-billion unit asset/liability bases. |
No information available | |
Response Time SLA Service level agreement for user query response time. |
No information available | |
Batch Job Scheduling Support for batch processing of large scenario sets during off-peak hours. |
Batch processing for large-volume scenario analyses is described on feature pages. | |
Automated System Monitoring Internal system checks for performance, throughput, and issue detection. |
Aladdin continually monitors performance and system health, per security and reliability standards. | |
Disaster Recovery Plan Documented and tested procedures for system recovery in case of disaster. |
Disaster recovery and business continuity procedures are part of BlackRock's operational controls. |
Intuitive User Interface Modern, easy-to-navigate interfaces for financial and non-financial users alike. |
UI is designed to be intuitive for both investment and risk professionals. | |
Role-Based Dashboard Customization Dashboards tailored to different roles (CIO, actuary, trustee). |
Custom dashboards can be configured by user role. | |
Mobile Device Compatibility Responsive design or dedicated app for tablet/smartphone use. |
Accessible on mobile devices through responsive design. | |
Accessibility Compliance Meets accessibility standards (WCAG, ADA, etc.). |
No information available | |
Multi-language Support Availability in several major languages. |
Multi-language support provided for large, multinational pension clients (referenced in case studies). | |
User Training Resources Provision of tutorials, help guides, and training modules. |
Extensive training resources, certifications, and support guides are provided. | |
User Onboarding Speed Average time for a new user to become proficient in core features. |
No information available | |
Search & Navigation Tools Advanced search and easy navigation between datasets, scenarios, and reports. |
Advanced search and navigation are mentioned as key ease-of-use features. | |
Custom User Preferences Settings/preferences saved for each user profile. |
User settings and preferences are retained in the system per user profile. | |
Context-Sensitive Help Help widgets and tips relevant to screen/action in use. |
Contextual help and live assistance is embedded in the interface. |
End-to-End Data Encryption All stored and transmitted data is encrypted. |
End-to-end data encryption is confirmed by BlackRock’s security disclosures. | |
Multi-factor Authentication User logins are protected by at least two-factor authentication. |
Multi-factor authentication is standard for enterprise users. | |
Granular Permission Controls Fine-tuned controls for assigning access to data, features, and reports. |
Granular permission controls incorporate custom group/user policy for access management. | |
Audit Log of User Activity Comprehensive logging of all user actions for compliance review. |
Detailed audit logs are maintained for all user and system activity for compliance. | |
Regular Security Audits System is subject to regular, documented security assessments. |
BlackRock regularly conducts third-party security audits (SOC, ISO certifications reported). | |
Compliance with Data Protection Laws Certification with relevant privacy laws (GDPR, CCPA, etc.). |
Compliance with GDPR, CCPA and other regulations stated in corporate compliance docs. | |
Data Retention Policy Management Tools to enforce policy-based data retention and destruction. |
Data lifecycle and retention management tools are part of system admin functionality. | |
Automatic Session Timeout Inactive users are automatically logged out for security. |
Automatic timeouts for session security are implemented. | |
Third-party Vendor Security Vetting Thorough risk reviews for any external data or plugin providers. |
External data vendors undergo security vetting, as disclosed in procurement documentation. |
API Availability Comprehensive APIs for data exchange with other systems. |
APIs are available for integration with client, custodian, and accounting systems. | |
Standard Data Format Compatibility Support for industry-standard data formats (XML, JSON, Excel). |
Supports common industry data formats such as XML, JSON, and Excel. | |
Actuarial System Integration Direct connection with external actuarial projection and valuation tools. |
Integration connectors available for actuary software and valuation feeds. | |
Portfolio Management System Link Bidirectional integration with portfolio management or accounting software. |
Portfolio/accounting system integrations (bidirectional) are part of platform offering. | |
Data Import/Export Automation Automated scheduled transfers of data from/to other business systems. |
Automated scheduled data imports and exports can be configured. | |
Plug-in Architecture Easily add additional analysis modules or vendor extensions. |
Plug-in and extension architecture for third party modules/analytics. | |
Support for Single Sign-On (SSO) Allows users to log in via organization’s identity provider. |
SSO support via client identity providers is implemented for enterprise clients. | |
Custom Integration Workflow Designer Tools or scripts for building and saving custom integration flows. |
No information available | |
Integration Error Handling & Reporting Automated alerts and logs for failures in data exchange. |
Integration issues and errors are automatically logged and notified. |
Dedicated Support Channels Access to multi-channel support (email, chat, phone, ticket). |
Live chat, email, phone, and issue ticket support are all available. | |
Service Level Agreement (SLA) Defined commitments for support and system maintenance response times. |
Aladdin contracts define support SLAs for issue resolution and maintenance. | |
User Community and Knowledge Base Active user forums and searchable documentation. |
User community portal and comprehensive knowledge base are available online. | |
Product Roadmap Transparency Publicly shared roadmap of planned system improvements. |
BlackRock publishes a product roadmap for major client accounts. | |
Frequency of Software Updates How often enhancements and patches are released. |
No information available | |
Bug Resolution Turnaround Time Average time to resolve critical bugs or outages. |
No information available | |
On-demand Customization Services Availability of expert help for system customization. |
Available expert resources for product configuration and customization. | |
Multilingual Technical Support Ability to get help in multiple major languages. |
Multi-language technical support referenced in Aladdin client resources. | |
Client-driven Feature Request Portal User portal to submit and track enhancement requests. |
Feature request and enhancement tracking portal is available to Aladdin clients. |
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