A comprehensive risk modeling platform that provides catastrophe risk models, analytics, and data for property, casualty, and life insurance underwriting. It offers high-definition models, real-time risk insights, and climate change impact analyses to help insurers better understand and quantify risk exposure.
More about Risk Management Solutions (RMS)
Advanced analytical tools that evaluate complex risk factors using historical data, predictive modeling, and industry benchmarks. These platforms help underwriters make more accurate risk classifications and pricing decisions.
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API Connectivity Support for connecting to third-party data providers and internal data systems via APIs. |
RMS Risk Intelligence platform documentation highlights robust API connectivity for integrating third-party and internal data sources. | |
Batch File Upload Capability to upload large datasets in bulk for processing and analysis. |
Features include bulk data import and batch upload, especially for large catastrophe and exposure datasets. | |
Real-Time Data Sync Continuous synchronization of data with external and internal systems. |
The platform provides real-time catastrophe (cat) event insight and rapid data synchronization with external risk data sources. | |
Data Source Flexibility Number of supported data sources (e.g., credit bureaus, telematics, social data). |
No information available | |
Data Mapping Tools Drag-and-drop or wizard-based tools for mapping external datasets to internal standards. |
Platform offers mapping and transformation tools for data import and standardization; confirmed in user documentation. | |
Historical Data Import Ability to import and use historical datasets for trend analysis. |
Highlights ability to load and analyze historical data for trend and exposure analyses. | |
Data Quality Checks Automated validation and cleansing routines to ensure data integrity. |
Per RMS documentation, automated data validation and integrity checks are performed on ingestion. | |
Integration Speed Average time required to implement a new data connection. |
No information available | |
Data Encryption in Transit Ensures all transferred data is encrypted during transmission. |
Describes industry-standard encryption (TLS) for data in transit in security and compliance literature. | |
Custom Connector Support Ability to build custom connectors for unique data sources. |
Extensions for custom connectors detailed for clients needing connections beyond native integrations. |
Predictive Modeling Built-in support for deploying and managing machine learning-based risk models. |
Core platform function—catastrophe and risk modeling with advanced ML/AI capabilities for predictive analytics. | |
Rule-Based Engines Tools allowing the creation of if/then logic and underwriting decision trees. |
Rule-based underwriting and risk evaluation logic engines are supported and configurable. | |
Custom Model Training Support for custom model design, training, and adjustment within the platform. |
Owned model training and adjustment are supported through user interface and cloud platform. | |
Model Library Pre-built risk models for common insurance lines (auto, health, property, etc.). |
No information available | |
Real-Time Scoring Ability to process and score applications instantly during submission. |
Supports rapid, real-time scoring and risk assessment during application and event analysis. | |
Explainability of Scores Provides clear reasons behind automated risk scores or decisions. |
Model explainability tools and reporting to justify underwriting/risk scores. | |
Scenario Analysis Simulation tools for testing underwriting rules or model changes. |
Simulation tools for testing scenarios and stress tests—highlighted in core analytics modules. | |
A/B Testing Capability to compare performance of different models or rules in parallel. |
No information available | |
Model Performance Monitoring Continuous tracking of production model accuracy and drift. |
Platform includes tools and dashboards for monitoring model drift and accuracy in production environments. | |
Model Update Frequency How often models can be updated and published to production. |
No information available |
Customizable Dashboards Personalized interface layouts tailored to different user roles. |
Customizable dashboards are possible for different insurance roles and use cases. | |
Multi-language Support Support for multiple interface languages for global operations. |
No information available | |
Role-Based Access Control User permissions based on roles to enforce security and workflow management. |
User roles and permissions configurable, supporting secure workflow management. | |
Mobile Accessibility Ability to access platform features via a mobile device. |
No information available | |
Self-Service Reporting Empowers users to run and customize their own reports. |
Enables ad-hoc reporting and user-driven analytics from the interface. | |
Workflow Automation Automates repetitive tasks and notifications to streamline underwriting. |
Workflow automation is referenced in support documentation for recurring data and notification tasks. | |
Guided Application Processing Step-by-step wizards for consistent and efficient processing of applications. |
Step-by-step processing is supported, with wizards for application submission and portfolio data. | |
User Training Resources Built-in tutorials, help guides, and tooltips for onboarding and ongoing learning. |
Training resources, onboarding, and help guides—confirmed in user support and help docs. | |
User Custom Fields Allows addition and configuration of custom fields for data capture. |
Custom data fields can be configured for client-specific insurance workflows. | |
Interface Response Speed Average interface action completion time. |
No information available |
Audit Trail Automated logging of all changes to data, models, and rules. |
RMS maintains a full audit trail of changes to data, logic, and models for compliance. | |
Regulatory Reporting Templates Built-in standardized reporting for major compliance regimes. |
No information available | |
Data Retention Policies Configurable rules to control storage and deletion of sensitive information. |
Supports configurable data retention and deletion policies for privacy compliance. | |
Consent Management Captures and manages customer consent for data usage as required by law. |
No information available | |
Automated KYC Checks Performs Know Your Customer checks as per regulatory standards. |
No information available | |
Sanctions List Screening Automatically checks applicants against global sanctions lists. |
No information available | |
Model Governance Controls Enforces versioning, validation, and documentation of models for auditability. |
Prominent emphasis on strict model versioning, validation, and documentation for governance and audit requirements. | |
Configurable Jurisdiction Rules Underwriting logic adjustable based on local regulations. |
No information available | |
Privacy-by-Design Architected with privacy frameworks such as GDPR in mind. |
Product and RMS organizational material refer to design with global regulatory and privacy (GDPR, CCPA, etc.) frameworks in mind. | |
Regulatory Update Notifications Alerts users to relevant regulatory changes affecting underwriting. |
No information available |
Multi-Factor Authentication Requires a second level of authentication for user access. |
Platform supports multi-factor authentication per RMS security documentation. | |
Encryption at Rest Encrypted storage of all sensitive data in databases. |
Encryption at rest for sensitive and confidential data is featured in the RMS Trust & Security Center. | |
Role-Based Data Redaction Sensitive fields hidden from unauthorized users based on permissions. |
Granular user permissions and role-based access to sensitive data are explicitly supported. | |
Regular Vulnerability Scanning Platform undergoes periodic security assessments and scans. |
No information available | |
Audit Logging Tracks and records all access and changes to key data and models. |
Audit logs for all user actions and data/model changes feature prominently in the platform's compliance toolkit. | |
Data Masking Obscures sensitive information in test environments. |
No information available | |
Granular Permission Controls Allows for detailed assignment of user and group permissions. |
Granular user and group permissions are offered to align access control with organizational requirements. | |
Single Sign-On (SSO) Integrates with enterprise SSO providers for unified access management. |
SSO integrations are available, supporting enterprise SAML/OAuth providers. | |
Security Incident Response Time Average time to initiate response after detected security incident. |
No information available | |
Third-Party Penetration Testing Engages external testers to assess security posture regularly. |
No information available |
Custom Report Builder Users can design tailored reports from platform data. |
Self-service custom reporting illustrated in marketing and technical materials. | |
Pre-Defined KPI Dashboards Standard dashboards for underwriting metrics (e.g., loss ratio, approval rate). |
Offers KPI dashboards for underwriters and risk managers with standard industry metrics. | |
Export Functionality Ability to export data or reports in multiple formats (CSV, PDF, XLSX). |
Reports exportable in XLSX, PDF, CSV formats according to RMS support documentation. | |
Scheduled Reports Automated generation and delivery of periodic reports. |
Scheduled and automated report delivery available; see reporting automation capabilities. | |
Real-Time Analytics Live updates to dashboards as new data arrives. |
Dashboards and analytics update in near-real-time as new risk or catastrophe information is ingested. | |
Automated Alerts Notifies relevant stakeholders when certain thresholds are crossed. |
Automated email and dashboard alerts triggered by defined risk and event thresholds. | |
Report Distribution Channels Number of integrated methods to share reports (email, API, portals). |
No information available | |
Self-Service Data Visualization Interactive visual tools for ad-hoc analytics. |
Interactive reporting and visualization modules with user-driven graphs and filters are part of product suite. | |
Drill-Down Capability Ability to navigate from summary KPIs to underlying detail. |
Supports drill-down on KPIs for root cause and granular data review. | |
Data Refresh Frequency How often underlying analytics data is updated. |
No information available |
Straight-Through Processing Automatically decisions low-risk cases without human intervention. |
Supports auto-decision for low-risk cases and straight-through workflows in catastrophe cover assessment. | |
Automated Decline/Refer Rules Rules for instantly declining or routing high-risk cases for manual assessment. |
Automated rules for refer/decline on high/excess risk coverages; see underwriting configuration. | |
Automated Document Collection Integration for requesting and ingesting required customer documents. |
No information available | |
Bulk Decisioning Processes multiple applications simultaneously for batch efficiency. |
No information available | |
Queue Management Dynamic assignment and prioritization of cases among underwriters. |
Case queue and dynamic workload assignment, referenced in underwriter efficiency materials. | |
PLand Decision Auditing Maintains decision logs for compliance and training. |
No information available | |
False Positive Reduction Algorithmic methods to minimize erroneous high-risk flags. |
No information available | |
Decision Throughput Rate Number of applications processed per hour. |
No information available | |
Decision Time Average time for a decision to be made per application. |
No information available | |
OFAC Screening Automation Automatically screens applicants for matches on OFAC lists. |
No information available |
Core Insurance System Integration Connects with policy administration, billing, and claims systems. |
Integration with core insurance systems, including policy admin and claims, is part of RMS integration services. | |
Partner Data Prefill Automatic population of application fields via third-party data APIs. |
Prefill from partner and third-party data is supported, especially for catastrophe and exposure data. | |
Claims System Connectivity Integrates with claims management systems for holistic risk assessment. |
Connectivity to claims management systems documented as available integration. | |
BI Platform Export Exports analytics data to third-party BI tools. |
Platform exports analytics data to third-party data warehouses and BI tools. | |
CRM System Integration Synchronizes data with Customer Relationship Management platforms. |
Supports CRM system integration for workflow and client management. | |
Open Banking Integration Connects with open banking systems for financial data enrichment. |
No information available | |
Marketplace Ecosystem Access Supports integration with app/plugin marketplaces. |
Integration marketplace support listed for select RMS partners and extensions. | |
Integration Setup Speed Average time required to complete a standard partner integration. |
No information available | |
Webhook Support Ability to respond to and initiate webhooks for real-time sync. |
Real-time synchronization and notifications using webhook-based integrations is noted in developer docs. | |
Robust API Documentation Comprehensive technical documents and code samples for developers. |
API and integration documentation is comprehensive and publicly available for developers. |
Product Line Configurability Supports multiple lines of insurance with configurable rules and workflows. |
Supports modeling for property, casualty, and specialty lines with configurable workflows for each. | |
Custom Field Support Easily add and manage custom data fields on applications or customer profiles. |
Custom fields and attributes can be configured for data objects within the platform. | |
Localization Options Ability to localize workflows, text, and procedures for different regions. |
Region-specific workflows, languages, and local compliance requirements may be configured. | |
White-Labeling Allows branding customization to reflect corporate identity. |
Branding and white-labeling available for enterprise clients. | |
Business Rule Customization Enables non-IT staff to update and deploy business logic. |
Business rules can be customized and published by business users, not just IT specialists. | |
Workflow Templates Provides starter templates to quickly implement new processes. |
Workflow templates are available across various insurance use cases. | |
Concurrent User Capacity Maximum number of active users supported at once. |
No information available | |
Data Storage Capacity Maximum supported data storage for documents and records. |
No information available | |
Event-Driven Automation Trigger actions based on business events for scalability. |
Event-driven automation, such as catastrophe event triggers, is a hallmark of the risk intelligence platform. | |
On-Demand Resource Scaling Platform can automatically increase resources during peak load. |
Cloud-based platform supports on-demand scaling; automatic resource allocation for heavy catastrophe/modeling events. |
24/7 Technical Support Availability of round-the-clock support services. |
24/7 global technical support—listed on product and RMS support pages. | |
Dedicated Account Manager Provides a single point of contact for issue escalation. |
Dedicated account management for enterprise customers is offered by RMS. | |
Knowledge Base Self-service documentation and troubleshooting guides. |
Platform includes online documentation, FAQs, and a knowledge base. | |
Automated Patch Management Automatic deployment of updates and patches. |
Automatic patch updates and deployment is a stated feature of the RMS SaaS/cloud environment. | |
Service Uptime Guarantee Agreed percentage of platform availability. |
No information available | |
Incident Response Time Maximum time to respond to critical support tickets. |
No information available | |
Release Notes Accessibility Transparent communication about new features and bug fixes. |
Release notes and what's new documentation are published with every update. | |
Onboarding Support Structured onboarding process for new clients. |
Onboarding support and training for new users is referenced in product support literature. | |
Customer Feedback Tools Collects ongoing feedback for platform improvement. |
Regular feedback tools and customer input channels documented by RMS. | |
Custom SLA Agreements Ability to define custom service level agreements. |
Enterprise clients can negotiate and customize SLAs; detailed on sales/support materials. |
Specialized applications that simulate and predict the potential impact of natural disasters and catastrophic events on insured properties and portfolios. These tools are crucial for pricing property insurance in high-risk areas.
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Multi-source Data Import Ability to ingest data from various formats and sources (e.g., spreadsheets, databases, APIs, GIS formats). |
RMS Risk Intelligence documentation highlights ability to ingest data from spreadsheets, APIs, databases, and GIS, supporting multi-source data import. | |
Real-time Data Sync Capacity to synchronize and update data feeds in real-time (e.g., exposure databases, hazard maps). |
Described as providing 'real-time risk insights'. Product details promote real-time portfolio and risk update capabilities. | |
Batch Data Processing Support for importing and processing large datasets in batch mode. |
Platform supports import and processing of batch exposure data for large books of business, as per solutions literature. | |
Data Quality Checks Automatic validation and cleansing of input data for errors or inconsistencies. |
Product documentation refers to automated data integrity and quality checks during upload and modeling. | |
Geocoding Capability Transforms address data into precise latitude/longitude for hazard analysis. |
Geocoding features (address to lat/lon conversion) are a standard part of RMS exposure data import per public documentation. | |
Data Enrichment Augments existing exposure data with third-party or proprietary datasets. |
Supports robust data enrichment, including 3rd-party demographic, hazard, or claims data integration as per RMS partnership ecosystem. | |
Bulk Upload Speed Time taken to import a standard set of exposure data. |
No information available | |
Supported File Types Number of supported input file types or APIs. |
No information available | |
Automated Mapping to Model Schema Automatic mapping of imported data to the catastrophe model schema. |
Automated mapping of imported exposure data to model schema described in onboarding workflows in RMS platform documentation. | |
Data Versioning Tracks changes and maintains versions of data imports. |
Data version control and history logs are provided for compliance and audit, as publicly confirmed in RMS solution overview. |
Supported Perils Number and variety of perils included (e.g., earthquake, flood, windstorm, wildfire, terrorism). |
No information available | |
Custom Hazard Layer Support Upload and use custom hazard maps or layers. |
RMS platform allows users to upload and integrate custom hazard layers and maps. | |
Scenario Event Generation Ability to simulate user-defined or historical catastrophe scenarios. |
Scenario event generation (user-defined and historical) is a core feature in RMS Risk Intelligence, as detailed in model documentation. | |
Stochastic Event Modeling Runs millions of simulated events for probabilistic analysis. |
Platform routinely advertises millions of stochastic events run for probabilistic loss analysis. | |
Model Update Frequency How often hazard models are updated with new research or data. |
No information available | |
Geographical Coverage Number of countries/regions supported for catastrophe risk modeling. |
No information available | |
Climate Change Adjustments Can incorporate projections or adjustments for climate change. |
Product explicitly features climate change risk projections and scenario adjustments. | |
Secondary Peril Support Ability to model losses from secondary perils (e.g., hail, landslide, tsunami). |
Support for secondary perils (hail, tsunami, etc.) is mentioned on product and brochure pages. | |
Event Footprint Granularity Minimum resolution of modeled event footprints. |
No information available | |
Peril Correlation Modeling Can model dependencies between perils (e.g., hurricane and flood). |
Peril correlation modeling is explicitly referenced as a key differentiator for RMS models. |
Exposure Data Visualization Displays exposures on interactive maps/charts. |
Exposure data can be visualized on interactive maps and dashboards. | |
Portfolio Aggregation Aggregates exposures across multiple books of business. |
Aggregation of exposures across portfolios/books is supported as a standard RMS feature. | |
Portfolio Diversification Metrics Calculates and displays exposure concentration and diversification statistics. |
Portfolio diversification, exposure concentration, and risk statistics available in analytics modules. | |
Real-time Portfolio Monitoring Updates aggregate risk metrics as exposures are changed or added. |
Dashboards automatically recalculate portfolio risk metrics in real time as data is changed. | |
Exposure Data Export Can export exposure and risk results to various formats. |
Comprehensive data export functionality for exposures and risk results. | |
Exposure Limit Enforcement Automated checks to ensure exposures do not exceed predefined limits. |
Exposure limits and automated enforcement described as part of risk controls. | |
Geospatial Filtering Filter and segment portfolios based on geospatial criteria. |
Geospatial filtering and segmentation tools are a built-in part of portfolio analytics. | |
Portfolio Size Limit Maximum number of locations the system can handle in a portfolio. |
No information available | |
Exposure Change Log Tracks all exposure data changes and user actions. |
Full change logs/audit trails for exposure and user activity are standard in RMS RI. | |
Deductible and Policy Limit Modeling Supports detailed policy terms for accurate loss modeling. |
Supports detailed policy terms, deductibles, limits, and layers. |
Gross and Net Loss Calculation Calculates expected gross and net losses for different coverage terms and layers. |
Gross/net loss calculations highlighted in financial modeling features. | |
Exceedance Probability Curves Generates loss exceedance probability curves (e.g., OEP, AEP). |
Loss exceedance probability curves (OEP, AEP) available within core analytics. | |
Return Period Calculation Computes losses for different return periods (e.g., 1-in-100 year loss). |
Return period & quantile-based loss results are standard financial analysis outputs. | |
Correlation with Financial Instruments Ability to analyze risk correlation with cat bonds or reinsurance layers. |
Platform supports reinsurance/cat bond layers and correlation analysis. | |
Custom Financial Structure Modeling Supports modeling of complex insurance and reinsurance structures. |
Custom reinsurance and insurance programs, including complex layering, are supported. | |
Fast Calculation Speed Average time needed to run a standard financial analysis simulation. |
No information available | |
Loss Summary Dashboard Visual dashboard showing key loss statistics and model outputs. |
Dashboards showing summarized loss outputs are part of UI. | |
Customizable Output Reports Ability to design customized financial output reports. |
Customizable output reports (financial, risk, regulatory) with multiple configuration options. | |
Downloadable Loss Tables Export loss tables in various formats (XLS, CSV, PDF). |
Downloadable/exportable loss tables in XLS, CSV, PDF supported. | |
Sensitivity Analysis Run what-if or scenario-based financial impact analyses. |
Scenario-based/sensitivity/what-if modeling is featured functionality. |
Web-based Interface Accessible via common web browsers without local installation. |
Web-based SaaS offering, accessible through standard browsers. | |
Role-based Access Control Assign and manage user roles and permissions. |
Role-based security, permissions, and access control supported. | |
Multi-language Support Software interface available in multiple languages. |
No information available | |
Mobile Access Optimized for tablet and mobile device access. |
No information available | |
Guided Workflows Step-by-step wizards for common tasks such as data upload and model run. |
No information available | |
Customizable Dashboards Personalize dashboards and widgets for different users/roles. |
Personalized user dashboards and widgets are promoted in RMS Risk Intelligence marketing resources. | |
Accessibility Compliance Conforms to ADA, WCAG, or other accessibility standards. |
RMS states that its user interface complies with accessibility guidelines (e.g., WCAG), based on public documentation. | |
Concurrent User Support Max number of users that can access the system simultaneously. |
No information available | |
In-app Help and Tutorials On-demand user assistance and embedded tutorials. |
Embedded help and guides/tutorials are part of the product, as shown in documentation and help center. | |
API Documentation Availability Comprehensive, online documentation for system APIs. |
API documentation is publicly available and included with platform developer resources. |
Interactive Maps Geospatial visualization of exposures, hazards, and losses. |
Interactive mapping included for exposures and hazards. | |
Custom Report Builder Users can design and generate custom reports. |
RMS Risk Intelligence offers custom reporting tools. | |
Scheduled Reporting Automated generation and delivery of reports on schedule. |
Reports can be scheduled and delivered on a recurring or event-driven basis. | |
Export to Multiple Formats Ability to export visualizations and reports to PDF, Excel, image formats. |
Exports to PDF, Excel, image (PNG), and other formats fully supported. | |
Dynamic Dashboards Real-time, user-updated dashboards displaying KPIs and results. |
Real-time, user-driven dashboards (dynamic) are part of primary interface. | |
Layered Heat Maps Visualization overlays for hazard intensity, exposure values, and losses. |
No information available | |
Portfolio Comparison Charts Compare risk metrics and losses across multiple portfolios. |
Comparison of portfolios, charts, and metrics are supported as per analytics features. | |
Event Animation Animated visualization of catastrophe event paths and impacts. |
No information available | |
Report Customization Options Number of customizable parameters for reports. |
No information available | |
Print-optimized Outputs Reports and charts optimized for printing and physical sharing. |
Print-optimized outputs and reporting described for regulatory and audit purposes. |
Documentation of Model Assumptions Clear, accessible documentation of all model assumptions and methodologies. |
Extensive documentation of model assumptions and methods—stated as transparency principle. | |
Model Validation Tools Built-in tools for validating model outputs against historical data or benchmarks. |
Validation tools for benchmarking and model testing are available to users. | |
Validation Report Generation Automated generation of validation/benchmarking reports. |
Validation/benchmarking report output is included in core analytics modules. | |
Audit Trail Comprehensive logs tracking model inputs, changes, and user actions. |
Comprehensive audit trails for all model runs, user changes, and data versioning. | |
Regulatory Compliance Support Features to ensure outputs and methodologies are compliant with major insurance regulations. |
Product materials cite support for regulatory compliance features and reporting. | |
User Model Overrides Ability for users to override and document model settings for special cases. |
User-defined overrides and scenario configurations are possible. | |
Peer Review Workflow Support for collaborative review and approval of model results. |
No information available | |
Custom Model Benchmarking Ability to benchmark results with third-party or custom models. |
Results can be benchmarked against RMS, proprietary, or third-party models. | |
Transparency of Data Sources Lists all data sources, their provenance and date last updated. |
Data source transparency (provenance, date, etc.) is a platform feature for compliance. | |
Model Version Control Tracks and manages model updates, releases and changes. |
Model version control and release history tracking are standard for RMS platforms. |
Model Run Time Average time to complete a standard catastrophe model run. |
No information available | |
Parallel Processing Support Ability to leverage parallel or distributed computing for faster calculations. |
Product architecture supports distributed and parallel computation, especially on cloud. | |
Cloud-based Scalability Dynamically scales compute resources in the cloud. |
RMS RI leverages cloud-based scalability and dynamic compute resources. | |
Batch Processing Capacity Number of concurrent model runs or portfolios the system can handle. |
No information available | |
High Volume Data Support Maximum portfolio size supported without performance degradation. |
No information available | |
Auto-scaling Triggers Automatically scales resources based on system load thresholds. |
System auto-scales resources in cloud deployments based on load. | |
Interrupt/Resume Support Users can pause and resume long-running model calculations. |
No information available | |
API Request Rate Limit Maximum rate of API requests supported. |
No information available | |
Time to First Result How quickly first interim results are available. |
No information available | |
Queue Management Tools Tools to manage, monitor, and prioritize queued jobs. |
Job/queue management tools mentioned for large enterprise customers. |
REST API Availability Comprehensive REST API for programmatic access to all major functions. |
Comprehensive REST APIs for all major platform functions. | |
Event-driven Webhooks Support for triggering external actions on data/modeling events. |
Supports event-driven webhooks and integration with external systems. | |
Custom Plug-in Support Framework for integrating custom models, scripts or plug-ins. |
Custom model/plug-in integration frameworks are available for partners and clients. | |
SSO Integration Integration with existing Identity and Access Management (IAM) systems. |
Single sign-on and IAM/SSO integration capabilities confirmed. | |
Data Export API API end-points for exporting results and data to third-party systems. |
Export APIs are available for integrating with third-party systems. | |
ERP and Policy Admin Integration Pre-built connectors to major insurance admin or ERP systems. |
Pre-built connectors for insurance admin and ERP systems available. | |
Custom Workflow Integration Ability to trigger or integrate with custom workflows via API. |
Custom workflow integration via API is documented. | |
Third-party Data Provider Support Integration with external data providers (e.g., hazard, satellite imagery). |
External data provider integration (hazard, geo, claims) is a promoted feature. | |
Integration Setup Time Average time to configure and deploy a new integration. |
No information available | |
SDK Availability Provision of software development kits for developers to build extensions. |
SDKs available for client and partner custom development. |
Data Encryption Encrypts data during transmission and at rest. |
Data is encrypted at rest and in transit according to product security documentation. | |
Role-based Access Management Granular access control at user, group, and data level. |
Granular, role- and data-level access management is included in standard security features. | |
Audit Logging Comprehensive, immutable logs of user actions and changes. |
System maintains immutable audit logs of user and access activity. | |
GDPR Compliance Meets requirements for data protection per GDPR. |
RMS claims GDPR compliance is supported for all European client deployments. | |
Disaster Recovery Protocols Procedures and technologies for backup and rapid recovery. |
Product documentation describes disaster recovery protocols and regular backup. | |
Penetration Testing Frequency How often external penetration testing is performed. |
No information available | |
Multi-factor Authentication Requires multiple authentication factors for system access. |
Multi-factor authentication is supported for client/user logins. | |
Data Retention Policy Configurability Ability to configure and enforce data retention schedules. |
Configurable data retention and enforcement is available in the platform settings. | |
Secure API Gateway API endpoints protected by a secure, monitored gateway. |
API gateways secured and monitored, per security whitepaper. | |
Compliance Certification Coverage Number of recognized security/compliance certifications held (SOC2, ISO27001, etc.) |
No information available |
24/7 Support Availability Round-the-clock technical and customer support. |
Support available 24/7/365 as standard for enterprise customers. | |
Dedicated Implementation Manager Assigned project manager during onboarding/deployment. |
Dedicated project manager provided during onboarding per implementation guide. | |
Onsite/Remote Training Options Variety of training delivery options (onsite, remote, online modules). |
Supports both onsite and remote/online training as referenced in service offerings. | |
Knowledge Base Access Comprehensive online knowledge base and user guides. |
Comprehensive knowledge base and online help center are available. | |
Product Update Frequency Typical frequency of software updates/releases. |
No information available | |
Client/user Community Platform Online forum or community for peer-to-peer support. |
User/customer community forums hosted by RMS for support and sharing. | |
Average Support Response Time Mean response time for support tickets. |
No information available | |
Custom Training Program Availability Offers training tailored for client roles or workflows. |
Custom training programs available for enterprise and specialty clients. | |
Service Level Agreement (SLA) Documented, enforceable uptime and support SLAs. |
Service Level Agreements for uptime and support are standard for enterprise contracts. | |
Proven Market Longevity Number of years the vendor has reliably supported the product. |
No information available |
Advanced tools that leverage machine learning and data mining techniques to identify patterns in historical data and make forward-looking predictions about risk factors and claims frequency.
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Specialized software that assesses natural catastrophe exposures and helps optimize reinsurance purchases based on probable maximum losses and risk tolerances.
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