Market data, analytics, news, research, fixed income evaluations, reference data, indices, ESG data, and trading capabilities across multiple asset classes.
Professional financial information platforms that provide real-time market data, news, analytics, and research tools for investment professionals. Examples include Bloomberg Terminal, Refinitiv Eikon, and FactSet.
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Real-Time Data Access to streaming, real-time financial market data. |
The ICE Desktop product page describes access to real-time global market data for multiple asset classes. | |
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Historical Data Depth Length of time for which historical market data is available. |
No information available | |
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Global Markets Coverage Number of countries/regions for which market data is offered. |
No information available | |
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Asset Class Breadth Number of asset classes supported (e.g., equities, fixed income, FX, commodities, derivatives). |
No information available | |
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Market Depth (Level II/Order Book Data) Availability of order book and depth of market information. |
The platform provides depth-of-market and order book data as part of its core feature set. | |
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Corporate Actions Data Access to data on splits, dividends, mergers, and other corporate actions. |
Corporate actions (splits, dividends, mergers) are included in ICE data feeds. | |
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Fundamental Data Availability of company fundamentals such as financial statements, ratios, and estimates. |
Offers detailed company fundamentals and financial statements. | |
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Alternative Data Inclusion of non-traditional datasets (e.g., satellite imagery, web scraping, sentiment scores). |
ICE Desktop includes some alternative data such as ESG/sustainability, pricing evaluations, and select sentiment feeds. | |
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Timeliness of Data Updates Average delay in delivery of updated financial data. |
No information available | |
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Economic Indicators Availability of macroeconomic data, forecasts, and releases. |
Economic indicators and macroeconomic datasets are part of the data offerings. | |
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Earnings Calendar Comprehensive calendar for tracking upcoming earnings announcements. |
An earnings calendar is available within the platform. | |
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ETF & Fund Data Detailed holdings, flows, and analytics for funds and ETFs. |
ICE supports ETF and fund analytics, including constituent and flow data. | |
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Index Constituent Data Constituent makeup and real-time performance of major indices. |
Index constituents and performance provided for major indices. | |
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Broker and Trade Feeds Integration with trade/quote feeds from major brokers and exchanges. |
Trading connectivity and broker feeds offered as a key platform capability. |
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Real-Time News Feed Delivery of news headlines and stories in real time. |
Includes real-time news feeds sourced from major news suppliers. | |
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Research Library Availability of a searchable database of research reports from analysts and institutions. |
Has a research library section for analysis and reports. | |
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Proprietary Analytics Availability of in-house analytics and expert insights. |
Provides proprietary analytics and expert evaluations as part of ICE Data Services. | |
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Third-Party Research Aggregation Integration of third-party research content within the platform. |
Aggregates third-party research from major bank and analyst sources. | |
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Customizable News Alerts User-defined alerts for breaking news on tickers, markets, or keywords. |
User-customizable news alerts are supported in the desktop. | |
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Multilingual News News coverage and translation available in multiple languages. |
News and market data are supported in multiple languages for global clients. | |
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Sector/Industry Analysis Curated sector and industry analysis for deeper insights. |
Provides sector and industry-specific research coverage and analytics. | |
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Event Calendar Calendar functionality for important market events, such as economic releases and IPOs. |
Includes economic and company event calendars. | |
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Sentiment Analysis Sentiment scores derived from news and social media. |
Sentiment analytics for selected markets and news surfaces. | |
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Analyst Ratings & Estimates Consensus analyst ratings and earnings estimates on listed companies. |
Provides broad analyst ratings and earnings estimate tools. | |
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News Clipping/Archiving Ability to bookmark and organize news stories. |
News clipping and story archiving supported. | |
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Document Search & Filtering Advanced search and filtering for news and research documents. |
Advanced document and research filtering implemented. | |
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Regulatory Filings Access Direct access to regulatory filings (e.g., SEC, SEDAR, etc.). |
Direct feed to regulatory filings (e.g., SEC, SEDAR). |
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Advanced Charting Interactive, multi-format charting with technical indicators. |
Rich interactive charting and technical analysis available. | |
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Custom Indicator Creation Ability to create and save personalized technical indicators. |
Enables user to build and save custom indicators. | |
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Backtesting Tools Simulate strategies based on historical data. |
Backtesting tools are available for strategies on historical data. | |
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Risk/Return Analytics Calculation of risk and return metrics (Sharpe ratio, beta, etc.). |
Calculates performance, risk analytics, and ratios. | |
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Screening and Filtering Stock, bond, and fund screeners with advanced criteria. |
Stock and bond screeners included. | |
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Portfolio Analytics Performance attribution, scenario analysis, exposure breakdown. |
Portfolio analytics, including scenario analysis, are supported. | |
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Scenario Simulation Stress testing under user-defined or historical scenarios. |
Scenario simulation and stress testing available. | |
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Comparative Analysis Side-by-side comparison of securities, sectors, or countries. |
Comparison/benchmarking of securities and sectors. | |
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Market Heatmaps Visual heatmaps of market movers by chosen criteria. |
Heatmaps visualization included. | |
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Real-Time Chart Refresh Rate The frequency with which charts are updated. |
No information available | |
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Downloadable Chart/Image Exports Ability to export and share charts in various formats. |
Charts and exports available in multiple formats (PDF, Excel, image). | |
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Historical Correlation Analysis Correlation and regression tools for instruments and indices. |
Correlation analysis tools for assets included. |
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Customizable Workspace Layouts Ability to save and switch between user-defined workspace configurations. |
User workspaces can be saved/customized. | |
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Multi-Monitor Support Native support for multiple screens/setups. |
Supports multi-monitor configuration for professional users. | |
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Keyboard Shortcuts Broad menu of shortcuts for rapid navigation and workflow. |
Keyboard shortcut support described in user documentation. | |
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Theme/Color Customization Support for dark mode and color schemes. |
Dark mode/theme customization available. | |
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Language Options Number of supported interface languages. |
No information available | |
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Responsive Design Platform adapts to different device sizes (desktop, tablet, phone). |
Responsive layout adapts for desktop, web, and mobile. | |
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User Onboarding/Tutorials Integrated product training and guided walkthroughs. |
Comprehensive onboarding and tutorial videos embedded. | |
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Accessibility Support Features supporting visually/hearing-impaired users (e.g., screen reader compatibility). |
Accessibility standards mentioned in support documentation. | |
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Workflow Automation Tools Scripting, macros, or automation of repetitive actions. |
Workflow automation via scripting and macro features. | |
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User Profile Personalization Save personal settings, favorites, and workspace in a user profile. |
Users can save profiles, favorites, and custom layouts. | |
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Fast Start-up Time Time required for the platform to fully launch from cold start. |
No information available |
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API Access Availability of REST, WebSocket, and other APIs for programmatic access. |
Offers REST API for programmatic access and data integration. | |
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Excel Integration Native add-ins or plugins to link data and analytics into Excel. |
Native Excel integration/add-in available for data export and analysis. | |
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Export to Common Formats Support for exporting data to CSV, XLSX, PDF, and other formats. |
Data can be exported to CSV, XLSX, PDF, and additional formats. | |
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Third-Party Application Add-ons Marketplace or support for third-party analytics tools and plugins. |
Supports integration with select third-party applications and plugins. | |
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OMS/EMS Platform Connectivity Integration with order/execution management systems. |
Has EMS/OMS connectivity for trading and execution management. | |
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Collaboration Tools Integration Seamless transfer/sharing of data into Slack, Teams, email, etc. |
Slack and Teams data sharing available as part of collaboration suite. | |
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Single Sign-On Support Centralized login using enterprise credentials. |
Supports SSO (Single Sign-On) for enterprise users. | |
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Custom Data Feeds User-uploaded data or custom feed support. |
Users can upload custom data and create personalized feeds. | |
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Mobile App Availability Companion mobile app for remote access. |
Mobile app available for iOS and Android for remote access. |
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Shared Workspace/Watchlist Ability to create, share, and co-edit watchlists among teams. |
Team watchlists and shared workspace features present. | |
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Annotation Tools Add notes, highlights, and comments directly to charts and documents. |
Annotation of charts and research documents possible. | |
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Internal Messaging/Chat Real-time messaging and discussion within the terminal. |
Internal chat and messaging available for workgroups. | |
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Document Sharing Send and share research documents with colleagues. |
Document sharing to colleagues or teams integrated. | |
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Version Control Track edits and maintain versions of shared research outputs. |
No information available | |
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Audio/Video Call Integration Start audio or video meetings directly from the platform. |
Not as far as we are aware.* No native audio/video calling within the terminal; integration may require third-party tools. | |
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Collaborative Editing Multiple users can edit analysis or notes simultaneously. |
No information available | |
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Permission/Access Controls Manage user roles and access levels for shared content. |
User and admin roles, permissions, and access controls are part of the collaboration suite. |
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End-to-End Encryption Data encrypted during transfer and storage. |
End-to-end encryption described in platform privacy and security documentation. | |
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Multi-Factor Authentication Requirements for two-factor/multi-factor authentication of users. |
Multi-factor authentication required for access. | |
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Role-Based Access Control Configurable access permissions based on user roles. |
Role-based access control is a standard feature for enterprise clients. | |
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Audit Trail Comprehensive logs of all user and system actions. |
Audit trails/logging available to meet compliance requirements. | |
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Regulatory Compliance Certifications Platform certified for SOC2, ISO 27001, GDPR, and others. |
ICE states certifications for SOC2, ISO 27001, and GDPR compliance. | |
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Data Residency Options Choice of region for data storage, to meet local regulations. |
Client option to select data residency jurisdiction is offered. | |
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Data Retention Policy Control Configurable retention of historical user data and logs. |
Custom user data retention periods can be managed by the organization. | |
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Secure Document Storage Encrypted, access-controlled storage for sensitive documents and research. |
Research/document storage is encrypted and access controlled. |
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24/7 Technical Support Round-the-clock access to troubleshooting and assistance. |
24/7 global support is advertised for all ICE Desktop clients. | |
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Dedicated Account Managers Assigned points of contact for personalized support. |
Dedicated relationship/account management is standard for ICE institutional clients. | |
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In-Platform Help/Live Chat Live chat with support staff directly within the terminal. |
In-platform live chat/help desk included. | |
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Multilingual Support Support offered in all major languages. |
Support staff provide assistance in multiple languages. | |
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Self-Help Knowledge Base Comprehensive documentation, FAQs, and video training. |
Knowledge base, FAQs, and video training resources available. | |
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Proactive Service Notifications Automated alerts for scheduled maintenance, downtime, or new features. |
Service notifications regarding downtime, updates, and maintenance are automated for users. | |
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User Community/Forum Accessible user community for peer support and best practices. |
Online user community and forums available for ICE desktop. | |
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Average Support Response Time Typical time to first response for customer inquiries. |
No information available |
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System Uptime SLA Guaranteed platform availability (service level agreement). |
No information available | |
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Average Data Feed Latency Typical time lag from event to data availability. |
No information available | |
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Maximum Concurrent Users Supported Number of users that can simultaneously use the platform with no degradation. |
No information available | |
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Disaster Recovery/Failover Systems Resilience and redundancy in case of system failure. |
ICE data services run in redundant, geographically distributed environments for failover. | |
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Scalability Ability to scale system resources dynamically in response to demand. |
Elastic infrastructure for scaling based on client load. | |
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Offline/Data Snapshot Mode Capability to function and access core data/tools with intermittent connectivity. |
Not as far as we are aware.* Offline/snapshot mode not a highlighted product feature. | |
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Speed of Data Query/Download Average time to fill a user data request. |
No information available |
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Transparent Pricing Structure Clearly communicated product fees and components. |
Pricing and licensing structures clearly described. | |
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Flexible Subscription Options Support for monthly, annual, and enterprise agreements. |
Monthly, annual, and enterprise-level subscription models supported. | |
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Per-User Licensing Charges based on number of named or concurrent users. |
Per-user and per-site licensing available. | |
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Trial/Evaluation Period Ability to use the product in full or partially before purchase. |
Generally supports product demo or limited trial periods. | |
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Pay-As-You-Go Pricing Usage-based pricing models available. |
Not as far as we are aware.* Usage-based pricing is not a standard option; mostly by subscription. | |
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Add-On Feature Pricing Option to pay only for add-ons or specific modules required. |
Many add-on modules sold separately, e.g., ESG, pricing evaluations, analytics. | |
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Contractual Flexibility Ease of changing or terminating user contracts. |
Contracts generally allow some flexibility/modification on upgrade/downgrade. | |
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Discounts for Volume/Commitment Price decreases for higher usage or longer-term commitments. |
Volume and multiyear discounts available. |
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Structured Onboarding Process Guided start for new clients to learn key features and workflows. |
Structured onboarding process and account manager support for institutional clients. | |
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Live Training Sessions Access to regularly scheduled live product training (virtual or in-person). |
Live and scheduled web-based and onsite training sessions for clients. | |
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Custom Training Programs Tailored training based on user role or organization need. |
Custom training and onboarding programs offered to enterprise customers. | |
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In-Product Walkthroughs Interactive feature tours for instant familiarization. |
In-product walkthroughs part of onboarding. | |
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Video Tutorials Library Extensive, on-demand video training for all key features. |
Video tutorial libraries available for all users. | |
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Certifications Official certification programs to verify user skills. |
No information available | |
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Learning Path/Progress Tracking Monitor trainees’ completion and proficiency. |
No information available |
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