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Intelligent automation platform for banking operations that combines document capture, management, and process automation. Features include cognitive document automation, mobile capture, e-signature capabilities, case management, and compliance support for banking regulations.
Solutions for capturing, storing, managing, and retrieving banking documents and records.
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Multi-Channel Input Ability to import documents from various sources (scanners, email, mobile, direct upload, etc.) |
Kofax marketing and product docs highlight multi-channel input including scanners, email, web, mobile and direct upload as a core functionality for document capture. | |
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Batch Scanning Enables scanning and processing of multiple documents simultaneously. |
Batch scanning is standard in Kofax solutions for enterprise document ingestion and included in TotalAgility for banking use cases. | |
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Optical Character Recognition (OCR) Automatically extracts text from scanned images or PDF files. |
Kofax is a leader in enterprise OCR and cognitive capture; OCR is a core product component. | |
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Barcode Recognition Reads and interprets barcodes to auto-populate metadata fields. |
Barcode recognition is included in Kofax TotalAgility capture to automate metadata population. | |
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Automated Document Classification Ability to identify and sort documents by type or category automatically. |
Automated document classification (by form type, content etc.) is advertised as a document intelligence feature. | |
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Mobile Capture Support Supports capturing and submitting documents via mobile devices. |
Mobile capture support is highlighted for branch and remote staff to submit documents via smartphone/tablet apps. | |
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Document Import Speed The speed at which documents are ingested into the system. |
No information available | |
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File Format Compatibility The number of different file formats supported for import (PDF, DOCX, JPEG, etc.). |
No information available | |
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Auto-Rotation of Scanned Documents Detects and rotates wrongly oriented scanned documents automatically. |
Auto-rotation is a standard Kofax scan and capture image enhancement feature. | |
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Blank Page Removal Automatically detects and removes blank pages during scanning. |
Blank page removal is natively available in Kofax image processing pipeline. | |
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Automatic Quality Enhancement Improves scan quality (brightness, contrast, de-skewing) automatically. |
Automatic quality enhancement (deskew, despeckle, brightness, contrast) is standard in Kofax capture software. |
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Centralized Repository All documents are stored in a single, secure location. |
Centralized, secure document repository is a core function. Kofax also supports integration with enterprise content management systems. | |
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Document Versioning Tracks and stores previous versions of documents. |
Versioning support described in Kofax documentation for compliant operations. | |
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Retention Policy Management Configurable policies for document retention and automatic disposal. |
Retention and disposal policies (configurable by doc type) highlighted for compliance in financial industries. | |
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Data Encryption At Rest Stores documents in an encrypted format while static. |
Data encryption at rest is promoted as a security compliance feature for Kofax document repositories. | |
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Data Encryption In Transit Encrypts documents as they are transferred within or outside the system. |
Data in transit is encrypted with TLS/SSL according to Kofax security docs. | |
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Compression Efficiency The ability to reduce file size for storage optimization. |
No information available | |
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Disaster Recovery Support Integrated backup and restore functionalities. |
Disaster recovery and backup/restore capability detailed in solution architecture. | |
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Geographic Redundancy Storage of documents in multiple physical locations. |
Kofax supports redundant storage (geo-redundancy) in enterprise and banking deployments. | |
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Storage Capacity Maximum volume of documents/data that can be stored. |
No information available | |
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Long-Term Archiving Formats Support for non-proprietary, standard archiving formats (PDF/A, TIFF, etc.). |
PDF/A and TIFF long-term preservation compliance is stated in technical materials. |
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Full-Text Search Ability to search document content (not just metadata). |
Full-text search is available on both metadata and content (via OCR). | |
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Advanced Filtering Multi-criteria searches using fields like date, author, type, etc. |
Search fields include date, type, author, account, and custom fields as part of advanced search. | |
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Search Speed Time taken to return results for large repositories. |
No information available | |
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Image-Based Search Search based on included images or graphical marks. |
Not as far as we are aware.* Image-based retrieval is not generally standard; Kofax supports image search by tag/metadata, but not visual similarity search. | |
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Saved Searches Ability to save complex search queries for reuse. |
Kofax UI allows saving and reusing custom searches. | |
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Tagging Support Supports user-defined tagging for quick retrieval. |
User-defined tagging is supported for document management and retrieval. | |
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Search Result Export Ability to export search results as lists or documents. |
Exporting search result lists is available in Kofax's reporting/export features. | |
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Natural Language Query Support Allows searching using natural, conversational language. |
No information available | |
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Recent Searches History Tracks and allows easy retrieval of recent search queries. |
Recent searches/history visible in the search UI. |
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Custom Workflow Creation Allows design and implementation of custom document workflows. |
Custom workflow design/implementation is the platform's main differentiator. | |
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Integration with Core Banking Systems Direct connectivity with key banking platforms for seamless flow. |
No information available | |
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Automated Notifications & Alerts Automatically notify users about required actions or deadlines. |
Automated notifications and workflow alerts available throughout TotalAgility. | |
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Approval Routing Facilitates review and approval chains for documents. |
Approval routing/management is a native workflow automation feature. | |
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Role-Based Task Assignment Automatic assignment of tasks based on user roles. |
Role-based task assignment available based on user credentials and workflow design. | |
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Process Bottleneck Reporting Identifies and reports on delays in document workflows. |
Process bottleneck reports and visual workflow analytics are core dashboard features. | |
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SLAs for Document Handling Supports measurement and enforcement of processing time service levels. |
SLAs for workflow/document processing are supported for regulatory compliance. | |
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Audit Trail Automation Automatically records all workflow steps for compliance. |
Audit trail for workflow and document actions included and configurable for compliance purposes. | |
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Parallel Approval Flows Supports parallel routing for faster document turnaround. |
Parallel approval and review supported in custom workflow configurations. |
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Granular Permissioning Define visibility and actions at document/folder/user level. |
Granular permissions can be configured at workspace, folder, and document levels. | |
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Secure Internal Sharing Share documents securely within banking teams. |
Secure document sharing within banking teams through controlled access permissions. | |
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Secure External Sharing Enable document sharing with clients, regulators, or external auditors securely. |
External client/auditor sharing is supported with access controls, expiring links, and audit trails. | |
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Real-Time Co-Authoring Multiple users can simultaneously edit select document types. |
No information available | |
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Commenting and Annotations Ability to add comments or markups to documents. |
Commenting and annotation tools are available for collaborative review. | |
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Expiration on Shared Links Links to documents automatically expire after a set period. |
Shared link expiration is offered for external access links. | |
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Activity Stream/Feed Tracks and displays document activities for easy collaboration. |
Activity feed or audit stream is an included part of Kofax for collaborative environments. | |
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Collaborator Count Limit Limit on the number of simultaneous collaborators. |
No information available |
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Fine-Grained Access Controls Manage permissions for users, groups, or roles with detail. |
Fine-grained access (by group, role, folder, document) is configurable for compliance needs. | |
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Data Masking Obscures sensitive information in documents when viewed by unauthorized users. |
Data masking is available for sensitive data by user role (do not display or redact). | |
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Audit Logging Comprehensive logs of all document access and actions for compliance review. |
Audit logging is detailed and can be exported to meet regulatory needs. | |
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Regulatory Compliance Certification Product has specific certification (GDPR, SOX, GLBA, etc.). |
Kofax TotalAgility advertises compliance certifications e.g. for GDPR, GLBA, SOX. | |
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Multi-Factor Authentication Requires second-level verification for access. |
Multi-factor authentication is available including SMS, OTP, app-based etc. | |
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Watermarking Ability to automatically apply watermarks to sensitive documents. |
Watermarking for sensitive and exportable documents is described in security documents. | |
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Read-Only Document Distribution Restrict documents to view-only mode for specific users or workflows. |
Read-only distribution can be configured at the workflow or user level. | |
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Intrusion Detection Detects and alerts on unauthorized access attempts. |
No information available | |
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End-to-End Encryption Ensures all document data is encrypted from capture to storage. |
End-to-end encryption supported, as highlighted in security architecture whitepapers. |
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API Availability Comprehensive APIs to access and manage documents programmatically. |
REST APIs are well documented for document/metadata interaction (API availability). | |
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Pre-Built Connectors Standard integrations for popular banking, CRM, ERP, and analytics systems. |
Pre-built connectors for common systems like SAP, MS Dynamics, Salesforce, core banking providers. | |
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Single Sign-On (SSO) Support for enterprise identity providers for seamless authentication. |
Single Sign-On (SAML, OpenID, Azure AD) described for banking/enterprise deployments. | |
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Webhooks/Events Provides real-time notifications to external systems. |
Webhooks and event notifications for external systems are available in the workflow engine. | |
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File Sync Support Integrates with enterprise file sync | share platforms (e.g., OneDrive, Box, SharePoint). |
File sync connectors for SharePoint, Box, OneDrive, etc. are featured. | |
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Custom Integration Toolkit Tools or SDKs for building custom connectors. |
Custom connector SDK and dev tools are available for integration scenarios. | |
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Data Import/Export Tools Bulk upload and export to/from other systems. |
Bulk import/export tools are supported for onboarding/archival/migration in enterprise document management. | |
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Integration Scalability The number of concurrent integrations supported. |
No information available |
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Modern User Interface Clean, attractive, and responsive UI/UX design. |
Modern UI/UX is emphasized in sales and technical materials; responsive design with dashboards. | |
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Personalized Dashboards Custom dashboards show relevant document tasks and alerts. |
Personalized dashboards for tracking document cases, tasks, and workflow alerts are included. | |
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Accessibility Features Complies with standards for users with disabilities (WCAG, screen reader support). |
Accessibility (WCAG/screen reader) is supported, based on RFP and compliance documentation. | |
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Language Localization Options Supports multiple languages for international banking teams. |
Localizations available for major languages; UI supports multi-language for global banking clients. | |
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Mobile App Availability Dedicated mobile applications for both iOS and Android. |
Kofax offers dedicated mobile apps (iOS and Android) for capture and management. | |
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Performance Speed Average page load or action time. |
No information available | |
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Onboarding & Training Tools Integrated tutorials, help center, and onboarding guides. |
Onboarding, interactive tours, and help center/tutorials are promoted for user ramp-up. | |
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Customizable Shortcuts Users can configure shortcuts for frequent tasks. |
Customizable keyboard shortcuts and quick actions available in the UI configuration. | |
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Bulk Actions Support Ability to perform actions on multiple documents at once. |
Bulk actions (move, delete, assign, export) supported for selected documents. |
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Standard Reports Out-of-the-box reports on document volumes, workflow status, access logs, etc. |
Kofax ships standard reporting templates for workflow, user, and document activity. | |
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Custom Report Builder Create tailor-made reports using selected metrics and filters. |
Custom report builder is described for advanced analytics needs. | |
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Real-Time Dashboards Live visualization of key metrics and statuses. |
Live dashboards visualize processing volumes, statuses, bottlenecks in real time. | |
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Historical Trend Analysis Tracks trends in document and workflow activity over time. |
Historic trend analysis available for workflow metrics in analytical dashboards. | |
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Export to XLS/PDF/CSV Ability to export reports in various standard formats. |
Reports support export to various formats: XLS, CSV, PDF. | |
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Scheduled Report Delivery Automatic report generation and delivery at scheduled intervals. |
Scheduled/automatic report deliveries are supported. | |
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KPI Tracking Ability to define and track key performance indicators. |
KPIs can be defined, visualized, and tracked via custom dashboards and reports. | |
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Usage Analytics Insights on system usage, user activity, and access patterns. |
Usage analytics and adoption reports included for admins. | |
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Compliance Monitoring Reports/alerts for non-compliant document activities. |
Compliance monitoring (alerts, audit, reports) is a primary regulatory selling point. |
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Integrated E-Signature Natively supports digital signatures within document workflows. |
Integrated e-signature via Kofax SignDoc for natively embedding digital signatures. | |
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Signature Compliance Complies with legal e-signature standards (eIDAS, ESIGN, UETA). |
Kofax e-signature modules comply with eIDAS, UETA, and ESIGN. | |
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Multi-Signatory Workflows Supports multi-party approvals with signatory sequencing. |
Multi-signatory, sequential and parallel e-signature workflows supported. | |
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Signature Expiry & Reminders Expiration dates and reminders for pending signatures. |
Can set signature expiry and automated reminders for pending signatures. | |
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Template Library Pre-built templates for frequently signed document types. |
Library of reusable document/e-signature templates included with SignDoc. | |
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Audit Trail for Signing Chronological record of signing actions. |
Detailed, exportable e-sign audit trail is standard for legal compliance. | |
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Biometric Signature Support Includes biometric (handwriting, fingerprint) signature capture. |
Biometric (finger/stylus/handwritten) signature capture is an option via SignDoc. | |
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Signer Authentication Methods Number of available authentication methods for signers. |
No information available | |
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Bulk Signing Support Ability to sign multiple documents in one action. |
Bulk signing supported for high-volume, batch sign-off cases. |
Platforms for storing, organizing, retrieving, and managing electronic documents related to fund operations, including statements, confirmations, legal documentation, and other records.
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