A comprehensive loan origination solution that streamlines processes from application to funding. Provides automation for credit decisions, document management, pricing, compliance checks, and integrates with core banking systems.
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Platforms for managing the operational aspects of loan servicing, documentation, and disbursement.
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Automated Application Intake Enables customers to submit loan applications digitally without manual intervention. |
Product description states support for digital application intake and process automation from application to funding. | |
KYC and Identity Verification Built-in integration to verify customer identity and perform 'Know Your Customer' checks. |
Credit and compliance automation described; KYC/identity checks are standard for bank-grade solutions and usually integrated. | |
Credit Scoring Engine Automates credit scoring of applicants based on configurable rules and bureau integration. |
Automated credit decisions are explicitly referenced in product documentation. | |
Document Upload and Management Allows applicants and underwriters to upload, store, and retrieve necessary loan documentation. |
Document management, including upload and retrieval, is a core workflow feature listed. | |
Decision Automation Supports rule-based or AI-driven automated loan decision and approvals. |
Supports rule-based and automated decisions per vendor's automation claims for credit and compliance. | |
Multi-Product Support Ability to originate multiple loan products (e.g., mortgages, auto, personal) from a single system. |
Described as supporting multiple lending products through configuration, per Oracle documentation. | |
Customizable Workflow Supports configuring and customizing origination workflows by product or customer segment. |
Customizable origination workflows are promoted as a key benefit. | |
Pre-approved Offers System ability to generate and manage pre-approved or pre-qualified offers. |
Pre-qualification and pre-approved offers are generally part of modern origination suites like this. | |
Application Processing Speed Average time from application submission to decision. |
No information available | |
E-signature Support Enables digital acceptance of loan agreements with electronic signatures. |
Support for digital/e-signatures is referenced as part of the streamlined digital process. | |
Channel Integration Supports loan origination from online, branch, mobile, and partner channels. |
Described as supporting online, branch, and partner integrations; multi-channel support implied. | |
Third-party Data Integration Integrates with external data providers for verification and scoring (e.g. credit bureaus). |
Integration with core and external data providers is explicitly listed as a product capability. | |
Applicant Tracking Enables tracking of borrower status, requests, and correspondence throughout origination. |
Applicant status tracking and workflow transparency frequently cited for this solution. | |
Real-time Application Status Updates Applicants can view the current status of their application in real-time. |
Borrower self-serve portals are described as allowing real-time status updates. |
Payment Processing Handles recurring, ad-hoc, or early loan payments from borrowers. |
No information available | |
Amortization Schedule Management Generates and manages amortization schedules, including recalculation for prepayments. |
No information available | |
Payment Channels Number of distinct channels supported for loan payments (e.g., online, mobile, ACH, branch). |
No information available | |
Escrow Account Management Supports management of escrow balances for taxes, insurance etc. |
No information available | |
Automatic Payment Reminders System can automatically send reminders for upcoming or overdue payments. |
No information available | |
Interest Rate Adjustment Automation Automates floating or adjustable rate changes as per contract terms. |
No information available | |
Payment Rescheduling Allows modification of payment dates or schedules in case of customer request or hardship. |
No information available | |
Fee Assessment and Waiver Manages assessment and possible waiver of late fees or other charges. |
No information available | |
Customer Self-Service Portal Borrowers can manage account details, request statements, or modify payment preferences online. |
Customer self-service portal is a prominent feature in Oracle's product materials, offering application and document management. | |
API Access for Servicing Provides API endpoints for external systems to integrate with servicing operations. |
API access is discussed as part of integration with banking ecosystems. | |
Co-borrower and Guarantor Management Tracks information and involvement of co-borrowers, guarantors, or co-signers. |
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Customer Service Ticketing Integration Built-in or integrable customer support and inquiry management. |
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Real-time Account Information Provides real-time updates on balances, transactions, and payment status. |
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Delinquency Detection Automatically identifies overdue loans and flags them for attention. |
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Automated Notifications and Alerts Sends automated messages to borrowers for overdue payments via SMS, email, or phone. |
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Collections Queue Management Creates and manages queues for collections teams based on rules or account status. |
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Promise-to-Pay Tracking Tracks commitments made by borrowers to pay at a future date. |
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Restructuring & Workout Module Facilitates structuring new repayment plans for at-risk or delinquent borrowers. |
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Write-off Processing Automates the loan write-off process, including necessary accounting entries. |
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Recovery Rate Reporting Reports percentage of collections recovered vs. delinquent balances. |
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Third-party Collections Integration Supports transfer or referral of accounts to external collectors. |
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Legal Action Workflow Manages escalation of severely delinquent loans for legal proceedings. |
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Automated Risk Segmentation Segments delinquent accounts based on risk criteria for targeted action. |
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Payment Arrangements Management Tracks temporary arrangements or settlements negotiated with delinquent borrowers. |
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Standard Compliance Reports Predefined reports for regulatory and internal compliance requirements. |
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Custom Report Builder Allows users to define and generate custom reports and dashboards. |
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Real-time Data Visualization Supports real-time graphs and dashboards for portfolio monitoring. |
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Export to CSV/Excel/PDF Exports reports in standard file formats for sharing or offline analysis. |
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Portfolio Segmentation Reporting Ability to break down loan portfolio by product, region, risk, and other factors. |
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Loan Performance Metrics Automatically calculates KPIs like NPL ratio, average yield, and arrears rate. |
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Trend Analysis Tracks portfolio changes and performance over time. |
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Regulatory Analytics Analytics and alerts specific to regulatory risk and compliance. |
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Real-time Query Response Time Time taken to generate or refresh most real-time dashboards or queries. |
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Scheduled Report Distribution Can schedule recurring report generation and distribution via email or intranet. |
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API Availability Comprehensive API for accessing loan data and submitting transactions. |
Comprehensive API access is described as part of the integration ecosystem. | |
Core Banking Integration Pre-built interfaces to popular core banking systems. |
Core banking integration is a foundational capability and highlighted by Oracle. | |
Third-party Service Integration Integrates with credit bureaus, payment processors, and regulatory agencies. |
Third-party (bureaus, payments, regulators) connectivity described for Oracle's open architecture. | |
File Import/Export Support System can process bulk loan data or updates through file uploads/downloads. |
Bulk data imports/exports are standard for enterprise banking systems; typically exposed for integrations. | |
Webhooks/Push Notifications Supports event-based triggers for external system integration. |
No information available | |
Data Synchronization Frequency Frequency at which loan operations data syncs with integrated systems. |
No information available | |
SSO and Authentication Integration Single sign-on and user authentication based on enterprise identity providers. |
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Development Sandbox Environment Test environment for integration development and QA. |
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Open Banking Standards Compliance Supports integration according to open banking protocols (e.g. PSD2). |
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SOAP and REST Support Capabilities for legacy and modern web services standards. |
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AML Checks Automated Anti-Money Laundering screening of applicants and transactions. |
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Fraud Detection System can automatically detect and flag suspicious activities. |
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Regulatory Rule Engine Configurable engine for enforcing compliance rules across jurisdictions. |
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Audit Trail Maintenance Complete, immutable record of all changes and actions on loan accounts. |
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User Activity Monitoring Real-time monitoring of user actions for security and compliance. |
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Internationalization Support Handles multi-currency, multi-language, and region-specific compliance. |
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GDPR/Privacy Compliance Tools Provides features for data privacy, consent management, and data subject requests. |
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Automated Regulatory Reporting Generates and submits required compliance reports automatically. |
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Sanctions List Screening Checks applicants and transactions against international sanctions lists. |
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Policy Management Supports definition, enforcement, and documentation of lending policies. |
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Omni-channel Communication Enables communication with customers over email, SMS, in-app, and phone. |
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Personalized Notifications Delivers personalized messages based on stage of loan or user preference. |
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Loan Status Tracking Borrowers can track application and servicing status easily. |
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In-app Messaging Supports secure, contextual messaging within banking app or portal. |
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Multi-language Support Customer-facing interfaces available in multiple languages. |
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24/7 Customer Support Supports round-the-clock borrower support via chat, phone, or email. |
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Self-service FAQs and Chatbots Integrated chatbots and FAQs for common questions and issues. |
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Feedback and Survey Tools Collects borrower feedback via automated surveys. |
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Customer Portal Uptime SLA Service availability guarantee for borrower access interfaces. |
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Loan Calculator Interactive tools for customers to assess loan terms and payments. |
Loan calculators are typical in digital origination portals and referenced in Oracle demos. |
Data Encryption at Rest & In Transit Protects all customer and transaction data using strong encryption. |
Data encryption at rest and in transit is required and expected in enterprise BFSI software. | |
User Role and Permission Management Granular control over user access to data and system operations. |
Granular roles and permissioning expected and described as part of Oracle security standards. | |
Multi-factor Authentication Supports additional authentication steps for user login. |
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Penetration Testing and Vulnerability Management Regular security testing and real-time vulnerability scanning. |
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Incident Response Procedures Built-in protocols for detection and management of security incidents. |
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Access Logging and Monitoring Logs all data access and system operations for audit. |
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Data Masking Sensitive data in user interfaces is masked or redacted as appropriate. |
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Session Timeout & Auto Logout System automatically logs users out after predetermined inactivity. |
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Disaster Recovery RTO Maximum time to restore system service after a disaster. |
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End-user Device Security Security checks and controls for devices used by borrowers (e.g., mobile app integrity). |
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Concurrent User Capacity Maximum number of simultaneous user sessions supported. |
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Transaction Throughput Number of loan transactions processed per second under peak load. |
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Scalable Infrastructure Supports cloud-native scaling or modular expansion on demand. |
Oracle cloud-native/banking solutions highlight scalability and modern elastic infrastructure. | |
Load Balancing Built-in support for distributing workloads for optimal performance. |
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High Availability Measures Redundancy and failover features for minimal downtime. |
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Batch Processing Speed Efficiency in processing mass updates or loads (e.g. end-of-day settlements). |
No information available | |
Elastic Resource Allocation Dynamically adjusts compute/storage based on workload. |
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Latency for Key Operations Time taken for key user operations (e.g., disbursement). |
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Automatic Scaling Rules Supports configuration of automatic scaling triggers. |
Product scaling and resource management rules can be managed on Oracle Cloud as described in documentation. | |
Disaster Recovery RPO Maximum allowable data loss (Recovery Point Objective) in the event of disaster. |
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Product Builder Graphical interface or tool to create new loan products with custom attributes. |
Custom product definition tools are a key workflow and UI element in Oracle loan origination suites. | |
Interest and Fee Flexibility Configurable interest rate types, fee categories, and payment options. |
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Rule-based Eligibility Criteria Supports dynamic qualification criteria and rule sets per product. |
Product supports configurable qualification criteria/rules per documentation. | |
Promotion and Discount Support Ability to configure temporary campaigns or interest discounts. |
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Branch/Region Customization Different rules, terms, or offers by branch or geography. |
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Multi-tenancy System can serve multiple subsidiaries or brands with separation. |
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Version Control for Products Tracks changes and versions of loan product definitions. |
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Loan Term Flexibility Support for custom and irregular repayment schedules. |
Flexible schedules and irregular repayments configurable through product setup. | |
Workflow Customization Adjusts processing steps and approval flows without programming. |
Workflow/process steps are editable/configurable in the Oracle solution UI. | |
Custom Document Templates Users can define and update document templates for loan contracts. |
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Cloud-Readiness Available as a cloud-native SaaS, private cloud or on-premise solution. |
Supports cloud, on-premise, and hybrid deployments (cloud-readiness). | |
Continuous Software Updates Regular delivery of updates and security patches. |
Continuous product improvement/patching is noted as a key service element. | |
Disaster Recovery Plan Comprehensive disaster recovery capabilities and tested plans. |
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Multi-environment Support Separation of production, staging, UAT, and development instances. |
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Automated Backups Regular scheduled full and incremental data backups. |
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24/7 Monitoring and Alerting System health monitoring with active alerting for anomalies. |
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Vendor Technical Support SLAs Guaranteed support response times from vendor. |
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In-app Help and Documentation Built-in help guides, user manuals and FAQs for end-users. |
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Zero Downtime Deployments Upgrades/installations can be performed without impacting service. |
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System Resource Monitoring Monitors hardware and software resource usage in real-time. |
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