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Behavioral biometrics platform that analyzes user behavior to detect and prevent fraud in real-time. Features include continuous authentication, account takeover detection, mule account detection, and social engineering scam detection for online banking and payment channels.
Solutions for identifying and preventing various types of fraud across banking channels and products.
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Multi-source Data Aggregation
Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.)
Yes - has this feature
BioCatch integrates behavioral signals with core banking, payment systems, and third-party data sources as described in platform documentation.
Real-time Data Processing
Capability to process data and trigger analysis instantly as transactions occur.
Yes - has this feature
BioCatch provides real-time fraud detection, as noted in all marketing materials and case studies.
API Integration Support
Supports integration via REST, SOAP, or other standard APIs for seamless data exchange.
Yes - has this feature
Supports API integration (RESTful APIs) for connecting to customer channels and systems (source: developer/resource center on biocatch.com).
Historical Data Import
Ability to import and analyze historical transaction data for establishing baselines and trend analysis.
Yes - has this feature
BioCatch supports importing historic behavioral/session data for analytics and modeling according to documentation.
External Data Feeds
Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases.
Yes - has this feature
BioCatch markets integration with third-party data and risk signals, including external threat feeds.
Batch Data Processing
Supports processing large batches of data for end-of-day or scheduled checks.
Yes - has this feature
Batch ingestion is possible for detecting fraud in periodic data uploads according to customer integration guides.
Data Cleansing and Normalization
Automatic normalization, deduplication, and cleansing of ingested data.
Yes - has this feature
Automatic data cleansing and normalization for behavioral and session data is flagged in technical whitepapers.
Scalable Ingestion Volume
The maximum volume of records or transactions that can be ingested per second.
No information available
Data Encryption in Transit
Ensures all ingested data is encrypted while moving between systems.
Yes - has this feature
In-transit encryption is standard for behavioral biometrics data per security documentation.
Data Encryption at Rest
Ensures data is encrypted while stored in the system.
Yes - has this feature
Data at rest is encrypted in the BioCatch cloud environment (security posture statement).
Rule-based Detection
Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior.
Yes - has this feature
Enables configuration of static rule-based controls alongside machine learning.
Machine Learning Detection
Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk.
Yes - has this feature
Machine learning is core to behavioral biometrics detection for unknown fraud patterns.
Custom Rule Builder
Allows users to create and modify their own rules without programming.
Not as far as we are aware.*
No evidence of a 'no-code' custom rule builder for business users, but custom detection configurations are managed by experts.
Behavioral Profiling
Builds profiles for customers and accounts to detect deviations from normal activity.
Yes - has this feature
Behavioral profiling is the basis of BioCatch, creating risk profiles per user.
Peer Group Analysis
Compares customer activity to peer groups to spot anomalies.
Yes - has this feature
Peer group analysis is offered for anomaly detection (e.g., unusual behavior relative to similar users).
Real-time Scoring
Assigns risk/fraud scores to transactions or accounts instantly as activity is processed.
Yes - has this feature
BioCatch provides instant risk scoring for every session/transaction.
Adaptive Thresholds
Adjusts detection thresholds dynamically based on risk and trends.
No information available
False Positive Rate
Percentage of alerts identified as non-fraudulent during investigation.
No information available
Detection Latency
Average time taken to identify and flag a suspicious event.
No information available
Outlier/Anomaly Detection
Identifies rare events that deviate from established patterns.
Yes - has this feature
Detects session/transaction outliers based on user-specific and global patterns.
Threat Intelligence Integration
Access to global fraud, cyber, and compliance threat intelligence feeds.
Yes - has this feature
Ability to incorporate threat intelligence for advanced fraud tactics is noted in tech descriptions.
Case Prioritization & Risk Ranking
Automatically scores and ranks alerts/cases by risk level.
Yes - has this feature
BioCatch assigns risk level to every event/case for prioritization.
Sanctions and Watchlist Screening
Real-time checks against OFAC, FATF, UN, and custom lists.
Yes - has this feature
Sanctions and watchlist checks can be performed through integrations; native support is not core but supported with partners.
Regulatory Rule Updates
Automated updates of detection rules and patterns according to latest regulatory requirements.
No information available
Self-learning Feedback Loop
System learns from investigator outcomes to reduce future false positives.
Yes - has this feature
Feedback loop is part of continuous model training for improved detection.
Automated Alert Generation
Automatically creates alerts for potentially suspicious activities based on detection rules.
Yes - has this feature
Alerting automatically generates cases/events for further review.
Case Assignment and Escalation
Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities.
No information available
Case Notes and Attachment Support
Allows investigators to add notes and attach supporting documentation to cases.
No information available
Case Tracking and Audit Trail
Maintains a complete history of all case actions and changes for compliance and audit needs.
Yes - has this feature
System maintains an audit trail/log of all detection events for compliance and investigation.
SLA Management
Monitors compliance with service level agreements (e.g., investigation deadlines).
No information available
Bulk Case Actions
Enables management of multiple cases at once (e.g., close, escalate, assign).
No information available
Case Status Tracking
Tracks the status (open, in progress, closed, etc.) for all alerts and cases.
No information available
Automated Case Resolution Suggestions
Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis.
No information available
Link Analysis between Cases
Visualizes links and relationships between alerts and cases (e.g., network analysis).
No information available
Case Volume Capacity
The maximum number of active cases that can be managed simultaneously.
No information available
Multi-user Collaboration
Supports multiple users working on a case simultaneously with tracked changes.
No information available
Alert Deduplication
Automatically removes duplicate alerts to improve investigator efficiency.
Yes - has this feature
Detection engine deduplicates behavioral alerts stemming from replay loops or script attacks.
Role-based Access Control (RBAC)
Allows creation of user roles with defined permissions.
Yes - has this feature
BioCatch supports RBAC for client organizations (role-based permissions in administrator documentation).
Two-factor Authentication
Supports multi-factor login for enhanced user security.
Yes - has this feature
Two-factor authentication supported for BioCatch console access according to security sheets.
Single Sign-On (SSO) Integration
Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication.
No information available
Granular Permission Management
Enables detailed control over user rights at feature, data, or function level.
Yes - has this feature
Detailed permission management (feature/data level) covered in user admin settings.
User Activity Monitoring
Tracks and logs all user actions for audit and security.
Yes - has this feature
User activity and access logs provided for audit and compliance.
Password Policy Enforcement
Supports enforcing strong password requirements and expiration policies.
No information available
Session Timeout
Automatically logs out users after inactivity to prevent unauthorized access.
No information available
Access Attempt Logging
Logs all successful or failed login attempts.
No information available
Pre-built Reports
Provides standardized reports for common compliance and fraud scenarios.
Yes - has this feature
Pre-built and custom reporting available (marketing collateral, technical documentation).
Custom Report Builder
Allows users to design and schedule bespoke reports.
Yes - has this feature
Allows customers to create custom reports for compliance/fraud scenarios (resource guides).
Dashboard Visualization
Interactive dashboards to visualize key metrics and trends.
Yes - has this feature
Dashboards are a key feature for fraud teams to visualize active alerts/risk.
Drill-down Analytics
Ability to explore data in more detail from high-level summaries.
Yes - has this feature
Drill-down into event/session data available for investigation.
Real-time Monitoring Widgets
Live visualization of current alerts, cases, and operational KPIs.
No information available
Scheduled Report Distribution
Automated emailing or distribution of regular reports.
No information available
Exportable Data Formats
Reports can be exported as PDF, CSV, XLS, etc.
Yes - has this feature
Data/reports can be exported in common formats (XLS/CSV/PDF listed in product sheets).
Regulatory Compliance Reporting
Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD).
Yes - has this feature
BioCatch partners reference regulatory compliance reporting (e.g., for suspicious activity tracking).
Case Closure Time Analysis
Reporting on average time to resolution for cases.
No information available
Configurable Regulatory Rules
Flexibility to update compliance checks as local or global regulations change.
No information available
Automated Regulatory Updates
System automatically receives and applies updates for new laws, sanctions, and best practices.
No information available
Regulatory Audit Trail
Complete, immutable logs for every action, decision, and change to meet regulator requirements.
Yes - has this feature
End-to-end audit logs maintained for compliance and investigations per security audits.
Retention Policy Management
Configurable policies for data and case retention according to jurisdiction.
No information available
SAR/STR Generation
Automatic generation and formatting of Suspicious Activity/Transaction Reports.
Not as far as we are aware.*
No evidence of automatic SAR/STR formatting in documentation; may be handled by downstream systems.
Customer Due Diligence (CDD) Support
Verifies customer identity and risk at onboarding and ongoing intervals.
Yes - has this feature
Supports ongoing CDD through behavioral monitoring and customer profiling.
Ongoing Monitoring of PEPs
Continuous checks on Politically Exposed Persons and related entities.
Yes - has this feature
Produces PEP-related alerts by monitoring for known political figures where reference lists available.
KYC/AML Compliance Tools
Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
Yes - has this feature
BioCatch is often bundled/deployed with KYC/AML tools; provides support for AML monitoring.
Cross-border Compliance Support
Handles international regulations and cross-jurisdiction risk scenarios.
Yes - has this feature
Platform supports cross-border scenarios including regional jurisdiction and payment channel risk.
Horizontal Scalability
The system can add resources across servers or clusters for greater throughput.
Yes - has this feature
Cloud solution is horizontally scalable by design (AWS/Azure deployment).
Vertical Scalability
Supports increased performance by adding hardware to a single node.
Yes - has this feature
Can increase single-node resources (vertical scalability) as part of cloud infrastructure.
Cloud Deployment Support
Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience.
Yes - has this feature
Supports deployment on AWS/Azure/GCP per product specs.
On-premise Deployment Support
Can be installed in a privately managed infrastructure for data residency requirements.
No information available
Average Transaction Processing Speed
Time taken to process and analyze a transaction/event.
No information available
Maximum Supported Users
Peak concurrent users the system can handle without performance degradation.
No information available
Maximum Supported Data Volume
Total amount of historical data the platform can store and analyze efficiently.
No information available
Disaster Recovery Capability
Automated backup, replication, and rapid recovery in case of hardware or software failure.
Yes - has this feature
Supports disaster recovery and business continuity per cloud and SOC2/ISO standards.
Intuitive Navigation
Modern, user-friendly design for easy access to key functions and data.
Yes - has this feature
BioCatch platform is known for modern, intuitive user experience (public demos and UI reviews).
Customizable Dashboards
Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks.
Yes - has this feature
Dashboards are customizable as per customer role/requirement.
Responsiveness
Interface functions well on desktop, tablet, and mobile devices.
Yes - has this feature
Front end is responsive to different devices (mobile, desktop, tablet) per latest UI update.
Accessibility Compliance (WCAG)
Meets accessibility standards for vision, hearing, and mobility-impaired users.
No information available
Multilingual Support
Supports operation and visualization in multiple languages.
No information available
Contextual Help and Tooltips
Built-in guidance and documentation available throughout the platform.
Yes - has this feature
Comprehensive tooltips, inline help and links to documentation visible in demo videos/screens.
Quick Search and Filtering
Fast lookup and advanced filtering for cases, alerts, and transactions.
Yes - has this feature
Advanced filtering and search available for investigating cases in UI.
Bulk Data Editing
Ability to process and update multiple records at once.
No information available
RESTful API Availability
Comprehensive APIs for fetching or pushing data to/from other systems.
Yes - has this feature
REST API is provided for integration with client systems and partners.
Webhook Support
Send push notifications to external systems as events occur.
Yes - has this feature
Webhook support for real-time notification/triggering on events is offered to clients.
Third-party Connector Marketplace
Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.).
No information available
Custom Workflow Integration
Allows incorporation of custom business logic or process automations.
Yes - has this feature
Integration of custom business logic and processes through APIs and workflow connectors is referenced in deployment materials.
Scripting & Plugin Support
Extend platform with custom scripts or plug-ins as needed.
No information available
Event-driven Architecture
Supports trigger-based actions and responses to key platform events.
Yes - has this feature
Platform supports event-driven triggers for fraud escalations and customer notifications.
Legacy System Integration
Specialized adapters for older or proprietary systems.
No information available
Data Output Formats
Range of supported export formats for data exchange (CSV, JSON, XML).
Yes - has this feature
Exports and data sharing in various formats (JSON, CSV, XML) is documented for analytics/reporting.
Continuous Transaction Monitoring
Ongoing real-time monitoring of all banking and payment transactions.
Yes - has this feature
Continuous transaction monitoring is a core value proposition (monitors all sessions in real-time).
Customer Risk Scoring
Assigns and updates risk scores for individual and business customers.
Yes - has this feature
Risk scoring and ongoing monitoring for each customer/account announced in product literature.
Channel Monitoring
Monitors transactions across branches, ATMs, online, mobile, call centers, etc.
Yes - has this feature
Supports monitoring across banking channels (web, mobile, call center as seen in feature list).
Entity Relationship Mapping
Identifies connections between accounts, customers, vendors, and third parties.
Yes - has this feature
Behavioral analysis supports entity relationship mapping (accounts/devices/users).
Transaction Velocity Checks
Detects rapid succession of transactions that may indicate structuring or layering.
Yes - has this feature
Detects transaction velocity anomalies for possible fraud/AML scenario.
Geolocation Analysis
Identifies transactions occurring from unusual or high-risk locations.
Yes - has this feature
Geolocation is part of the risk model for session and transaction context.
Device Fingerprinting
Detects usage of new, risky, or known suspicious devices.
Yes - has this feature
Device fingerprinting is a key detection layer for new/risky/simulated devices.
Biometric/Behavioral Biometrics Monitoring
Supports detection of fraud via typing patterns, voice, facial recognition, etc.
Yes - has this feature
Behavioral biometrics includes behavioral and sometimes physical biometrics for fraud detection.
Real-time Alerts to Customers
Notifies customers immediately when potentially suspicious activity is detected.
Yes - has this feature
Can send real-time alerts to customers via integrated systems (via webhook or customer platform).
24/7 Technical Support
Access to round-the-clock technical support team.
Yes - has this feature
BioCatch clients receive 24/7 technical support as noted on support/customer care pages.
Comprehensive Documentation
Well-maintained reference docs, including API and configuration guides.
Yes - has this feature
Comprehensive product and API documentation is included for customers.
Service Level Agreement (SLA) Uptime
Guaranteed minimum percentage of system availability.
No information available
Regular Product Updates
Product enhancements and security patches delivered regularly.
Yes - has this feature
BioCatch automatically updates software to address the evolving fraud landscape.
Customer Success Management
Dedicated resources for onboarding, training, and continual improvement.
Yes - has this feature
Customer success representatives are available for onboarding and enablement (customer testimonials).
Issue and Ticket Tracking System
Central system for raising, tracking, and managing support incidents.
Yes - has this feature
Support cases and tickets managed through an online interface (support portal/service desk is available).
Online Community/Knowledge Base
Access to user forums, known issues, and best practices resources.
No information available
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