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AI-driven fraud prevention platform that uses machine learning, device fingerprinting, and behavioral analytics to detect and prevent fraud in real-time. Features include adaptive AI, case management, and customizable rules for payment fraud, account takeover, and new account fraud prevention.
Solutions for identifying and preventing various types of fraud across banking channels and products.
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Multi-source Data Aggregation
Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.)
Yes - has this feature
Kount Command integrates multiple data sources such as device, behavior, payment, and network data for fraud analysis.
Real-time Data Processing
Capability to process data and trigger analysis instantly as transactions occur.
Yes - has this feature
Product is described as real-time AI-driven fraud prevention, indicating real-time data processing.
API Integration Support
Supports integration via REST, SOAP, or other standard APIs for seamless data exchange.
Yes - has this feature
Supports integration via REST and other APIs as advertised on Kount's technical documentation.
Historical Data Import
Ability to import and analyze historical transaction data for establishing baselines and trend analysis.
Yes - has this feature
Kount supports historical data for trend and fraud profiling, per documentation.
External Data Feeds
Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases.
Yes - has this feature
Kount integrates external data feeds including custom and consortium data for risk analysis.
Batch Data Processing
Supports processing large batches of data for end-of-day or scheduled checks.
Yes - has this feature
Batch processing supported in scheduled risk assessments and case management.
Data Cleansing and Normalization
Automatic normalization, deduplication, and cleansing of ingested data.
Yes - has this feature
Fraud platform performs normalization and deduplication steps on input data per documentation.
Scalable Ingestion Volume
The maximum volume of records or transactions that can be ingested per second.
No information available
Data Encryption in Transit
Ensures all ingested data is encrypted while moving between systems.
Yes - has this feature
Cloud-based data in transit is TLS/SSL encrypted as described in Kount's security FAQ.
Data Encryption at Rest
Ensures data is encrypted while stored in the system.
Yes - has this feature
Platform encrypts data at rest according to Equifax security documentation.
Rule-based Detection
Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior.
Yes - has this feature
Kount supports static rule sets for customizable fraud detection.
Machine Learning Detection
Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk.
Yes - has this feature
Machine learning detection is core to the platform (AI-driven scoring and analytics).
Custom Rule Builder
Allows users to create and modify their own rules without programming.
Yes - has this feature
Custom rule builders are supported for no-code configuration in the user interface.
Behavioral Profiling
Builds profiles for customers and accounts to detect deviations from normal activity.
Yes - has this feature
Behavioral profiling is explicitly referenced as a feature in Kount marketing material.
Peer Group Analysis
Compares customer activity to peer groups to spot anomalies.
Yes - has this feature
Peer group/consortium analysis available within Kount’s fraud decision engine.
Real-time Scoring
Assigns risk/fraud scores to transactions or accounts instantly as activity is processed.
Yes - has this feature
Assigns fraud scores to transactions in real-time; referenced in product overview.
Adaptive Thresholds
Adjusts detection thresholds dynamically based on risk and trends.
Yes - has this feature
Adaptive AI and risk thresholds are referenced as automated and dynamic.
False Positive Rate
Percentage of alerts identified as non-fraudulent during investigation.
No information available
Detection Latency
Average time taken to identify and flag a suspicious event.
No information available
Outlier/Anomaly Detection
Identifies rare events that deviate from established patterns.
Yes - has this feature
Outlier and anomaly detection is explicitly described as a machine learning service in product.
Threat Intelligence Integration
Access to global fraud, cyber, and compliance threat intelligence feeds.
Yes - has this feature
Threat intelligence and global fraud consortium integration available.
Case Prioritization & Risk Ranking
Automatically scores and ranks alerts/cases by risk level.
Yes - has this feature
Risk scoring and prioritization of cases supported in dashboard and case management tools.
Sanctions and Watchlist Screening
Real-time checks against OFAC, FATF, UN, and custom lists.
No information available
Regulatory Rule Updates
Automated updates of detection rules and patterns according to latest regulatory requirements.
Yes - has this feature
Detection rules, including compliance-related updates, are automated as regulations change.
Self-learning Feedback Loop
System learns from investigator outcomes to reduce future false positives.
Yes - has this feature
Provides investigator feedback loop to improve future decisioning, per Kount resources.
Automated Alert Generation
Automatically creates alerts for potentially suspicious activities based on detection rules.
Yes - has this feature
Alerts are automatically generated for suspicious activity (core capability).
Case Assignment and Escalation
Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities.
Yes - has this feature
Support for case assignment and escalation in Investigation Suite.
Case Notes and Attachment Support
Allows investigators to add notes and attach supporting documentation to cases.
Yes - has this feature
Case notes and documentation attachment is supported in case management workflows.
Case Tracking and Audit Trail
Maintains a complete history of all case actions and changes for compliance and audit needs.
Yes - has this feature
Audit trail and case tracking built into case management system.
SLA Management
Monitors compliance with service level agreements (e.g., investigation deadlines).
No information available
Bulk Case Actions
Enables management of multiple cases at once (e.g., close, escalate, assign).
Yes - has this feature
Bulk operations for case management available per Kount documentation.
Case Status Tracking
Tracks the status (open, in progress, closed, etc.) for all alerts and cases.
Yes - has this feature
Tracks status for all cases in the system as per interface documentation.
Automated Case Resolution Suggestions
Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis.
Yes - has this feature
Offers case resolution suggestions and scoring based on AI and business logic.
Link Analysis between Cases
Visualizes links and relationships between alerts and cases (e.g., network analysis).
Yes - has this feature
Offers relationship and link analysis between cases with visual tools.
Case Volume Capacity
The maximum number of active cases that can be managed simultaneously.
No information available
Multi-user Collaboration
Supports multiple users working on a case simultaneously with tracked changes.
Yes - has this feature
Multiple users can collaborate on cases as detailed in collaborative investigation functionality.
Alert Deduplication
Automatically removes duplicate alerts to improve investigator efficiency.
Yes - has this feature
Duplicate alert identification and merging available for efficiency.
Role-based Access Control (RBAC)
Allows creation of user roles with defined permissions.
Yes - has this feature
Role-based access and permissions management featured per documentation.
Two-factor Authentication
Supports multi-factor login for enhanced user security.
No information available
Single Sign-On (SSO) Integration
Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication.
Yes - has this feature
Supports SSO integration using standard protocols (SAML/OAuth).
Granular Permission Management
Enables detailed control over user rights at feature, data, or function level.
Yes - has this feature
Granular permission management available as part of user management interface.
User Activity Monitoring
Tracks and logs all user actions for audit and security.
Yes - has this feature
Extensive user action tracking and activity logging in security and audit modules.
Password Policy Enforcement
Supports enforcing strong password requirements and expiration policies.
Yes - has this feature
Enforces strong password policies per Equifax and Kount security compliance.
Session Timeout
Automatically logs out users after inactivity to prevent unauthorized access.
No information available
Access Attempt Logging
Logs all successful or failed login attempts.
No information available
Pre-built Reports
Provides standardized reports for common compliance and fraud scenarios.
Yes - has this feature
Standard and regulatory-ready reporting templates included as pre-built reports.
Custom Report Builder
Allows users to design and schedule bespoke reports.
Yes - has this feature
Users can design and export custom reports on fraud and account activity.
Dashboard Visualization
Interactive dashboards to visualize key metrics and trends.
Yes - has this feature
Interactive dashboards and metric visualization are integral to Kount’s admin UI.
Drill-down Analytics
Ability to explore data in more detail from high-level summaries.
Yes - has this feature
Drill-down from high-level metrics to transactional data is supported.
Real-time Monitoring Widgets
Live visualization of current alerts, cases, and operational KPIs.
Yes - has this feature
Dashboard widgets offer real-time views of alerts and operations.
Scheduled Report Distribution
Automated emailing or distribution of regular reports.
Yes - has this feature
Scheduled and automated report distribution by email is available.
Exportable Data Formats
Reports can be exported as PDF, CSV, XLS, etc.
Yes - has this feature
Exports supported in common formats (CSV, PDF) per product sheets.
Regulatory Compliance Reporting
Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD).
Yes - has this feature
Supports SAR/regulatory compliance reporting and export.
Case Closure Time Analysis
Reporting on average time to resolution for cases.
No information available
Configurable Regulatory Rules
Flexibility to update compliance checks as local or global regulations change.
Yes - has this feature
Regulatory and compliance business rules are configurable by users/admins.
Automated Regulatory Updates
System automatically receives and applies updates for new laws, sanctions, and best practices.
Yes - has this feature
Receives automatic regulatory/sanction updates via cloud platform.
Regulatory Audit Trail
Complete, immutable logs for every action, decision, and change to meet regulator requirements.
Yes - has this feature
Audit trail capability supplied for all regulatory and compliance actions.
Retention Policy Management
Configurable policies for data and case retention according to jurisdiction.
No information available
SAR/STR Generation
Automatic generation and formatting of Suspicious Activity/Transaction Reports.
No information available
Customer Due Diligence (CDD) Support
Verifies customer identity and risk at onboarding and ongoing intervals.
No information available
Ongoing Monitoring of PEPs
Continuous checks on Politically Exposed Persons and related entities.
No information available
KYC/AML Compliance Tools
Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
No information available
Cross-border Compliance Support
Handles international regulations and cross-jurisdiction risk scenarios.
No information available
Horizontal Scalability
The system can add resources across servers or clusters for greater throughput.
Yes - has this feature
Cloud-based solution is horizontally scalable as per Equifax cloud architecture.
Vertical Scalability
Supports increased performance by adding hardware to a single node.
Yes - has this feature
System resources can be scaled vertically in dedicated cloud deployments.
Cloud Deployment Support
Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience.
Yes - has this feature
Product supports AWS and other cloud deployments (see website).
On-premise Deployment Support
Can be installed in a privately managed infrastructure for data residency requirements.
Not as far as we are aware.*
Kount is offered exclusively as a cloud SaaS; no on-premise deployment.
Average Transaction Processing Speed
Time taken to process and analyze a transaction/event.
No information available
Maximum Supported Users
Peak concurrent users the system can handle without performance degradation.
No information available
Maximum Supported Data Volume
Total amount of historical data the platform can store and analyze efficiently.
No information available
Disaster Recovery Capability
Automated backup, replication, and rapid recovery in case of hardware or software failure.
Yes - has this feature
Equifax documentation states disaster recovery, redundancy, and cloud backups are in place.
Intuitive Navigation
Modern, user-friendly design for easy access to key functions and data.
Yes - has this feature
Modern web interface described as intuitive and accessible in documentation and reviews.
Customizable Dashboards
Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks.
Yes - has this feature
User dashboards can be personalized for alert and task focus.
Responsiveness
Interface functions well on desktop, tablet, and mobile devices.
Yes - has this feature
Web UI is mobile and desktop responsive (per product videos and user guides).
Accessibility Compliance (WCAG)
Meets accessibility standards for vision, hearing, and mobility-impaired users.
No information available
Multilingual Support
Supports operation and visualization in multiple languages.
No information available
Contextual Help and Tooltips
Built-in guidance and documentation available throughout the platform.
Yes - has this feature
In-app help and tooltips available.
Quick Search and Filtering
Fast lookup and advanced filtering for cases, alerts, and transactions.
Yes - has this feature
Supports quick search and advanced filtering across UI screens.
Bulk Data Editing
Ability to process and update multiple records at once.
Yes - has this feature
Bulk operations for case and data updates are available.
RESTful API Availability
Comprehensive APIs for fetching or pushing data to/from other systems.
Yes - has this feature
RESTful API access is a standard integration method for Kount.
Webhook Support
Send push notifications to external systems as events occur.
Yes - has this feature
Webhooks supported for push notifications to external systems.
Third-party Connector Marketplace
Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.).
Yes - has this feature
Marketplace and connectors for e-commerce, payments and CRM—see Integrations.
Custom Workflow Integration
Allows incorporation of custom business logic or process automations.
Yes - has this feature
Custom workflow tools and API available for process automation.
Scripting & Plugin Support
Extend platform with custom scripts or plug-ins as needed.
Yes - has this feature
Supports platform extension via scripting and plug-in modules.
Event-driven Architecture
Supports trigger-based actions and responses to key platform events.
Yes - has this feature
Event-driven models supported for triggers (see API/events documentation).
Legacy System Integration
Specialized adapters for older or proprietary systems.
Yes - has this feature
Has legacy integration adapters; supports older payment systems per solution sheets.
Data Output Formats
Range of supported export formats for data exchange (CSV, JSON, XML).
Yes - has this feature
Exports and integrations support CSV, JSON, and XML for data exchange.
Continuous Transaction Monitoring
Ongoing real-time monitoring of all banking and payment transactions.
Yes - has this feature
Real-time monitoring of payment and account activity is the platform's core offering.
Customer Risk Scoring
Assigns and updates risk scores for individual and business customers.
Yes - has this feature
Customer risk scoring is performed in real-time, per feature list.
Channel Monitoring
Monitors transactions across branches, ATMs, online, mobile, call centers, etc.
Yes - has this feature
Supports omnichannel (web, mobile, in-store, call center) monitoring.
Entity Relationship Mapping
Identifies connections between accounts, customers, vendors, and third parties.
Yes - has this feature
Entity and relationship mapping for fraud rings and connected activity available.
Transaction Velocity Checks
Detects rapid succession of transactions that may indicate structuring or layering.
Yes - has this feature
Transaction velocity/rate analysis appears in the fraud configuration settings.
Geolocation Analysis
Identifies transactions occurring from unusual or high-risk locations.
Yes - has this feature
Geolocation and IP risk analysis is incorporated in machine learning and rules.
Device Fingerprinting
Detects usage of new, risky, or known suspicious devices.
Yes - has this feature
Device fingerprinting is a key technical feature advertised by Kount.
Biometric/Behavioral Biometrics Monitoring
Supports detection of fraud via typing patterns, voice, facial recognition, etc.
Yes - has this feature
Behavioral biometrics (typing, velocity, device) built into analytics engine.
Real-time Alerts to Customers
Notifies customers immediately when potentially suspicious activity is detected.
Yes - has this feature
Real-time alerts/notifications (e.g., SMS/email to customer) can be triggered via rules.
24/7 Technical Support
Access to round-the-clock technical support team.
Yes - has this feature
24/7 technical support available from Equifax/Kount per the support site.
Comprehensive Documentation
Well-maintained reference docs, including API and configuration guides.
Yes - has this feature
Comprehensive online documentation for API, configuration, and onboarding.
Service Level Agreement (SLA) Uptime
Guaranteed minimum percentage of system availability.
No information available
Regular Product Updates
Product enhancements and security patches delivered regularly.
Yes - has this feature
Regular security and product feature updates throughout the year.
Customer Success Management
Dedicated resources for onboarding, training, and continual improvement.
Yes - has this feature
Customer onboarding and ongoing customer success teams are referenced in sales collateral.
Issue and Ticket Tracking System
Central system for raising, tracking, and managing support incidents.
Yes - has this feature
Incident/ticket management system for support issues is included.
Online Community/Knowledge Base
Access to user forums, known issues, and best practices resources.
Yes - has this feature
Online knowledge base and user community maintained per https://support.kount.com.
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