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Integrated fraud and identity management platform that helps financial institutions prevent fraud across the customer lifecycle. Features include identity verification, device intelligence, behavioral biometrics, and machine learning risk scoring to detect and prevent application fraud, account takeover, and payment fraud.
Solutions for identifying and preventing various types of fraud across banking channels and products.
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Multi-source Data Aggregation
Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.)
Yes - has this feature
Experian CrossCore integrates data from multiple sources, including device intelligence, behavioral biometrics, and identity verification solutions. This is described on their product page and in solution briefs.
Real-time Data Processing
Capability to process data and trigger analysis instantly as transactions occur.
Yes - has this feature
The platform provides real-time fraud risk scoring and decisioning as transactions occur (per vendor documentation).
API Integration Support
Supports integration via REST, SOAP, or other standard APIs for seamless data exchange.
Yes - has this feature
CrossCore is designed as an integration layer offering connectivity through REST APIs and supports external partner integration.
Historical Data Import
Ability to import and analyze historical transaction data for establishing baselines and trend analysis.
Yes - has this feature
Vendor documentation indicates the ability to import historical transaction data to improve detection and build customer profiles.
External Data Feeds
Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases.
Yes - has this feature
Integrates with third-party data providers, including watchlists and KYC vendors, as part of its identity verification.
Batch Data Processing
Supports processing large batches of data for end-of-day or scheduled checks.
No information available
Data Cleansing and Normalization
Automatic normalization, deduplication, and cleansing of ingested data.
Yes - has this feature
The platform standardizes and consolidates data from multiple sources, indicating data cleansing and normalization.
Scalable Ingestion Volume
The maximum volume of records or transactions that can be ingested per second.
No information available
Data Encryption in Transit
Ensures all ingested data is encrypted while moving between systems.
Yes - has this feature
Experian documentation states use of industry-standard encryption protocols for all data transfers.
Data Encryption at Rest
Ensures data is encrypted while stored in the system.
Yes - has this feature
Product compliance literature states data is encrypted at rest per regulatory requirements.
Rule-based Detection
Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior.
Yes - has this feature
Provides configurable static rules; documentation includes the ability to limit by geography, thresholds, etc.
Machine Learning Detection
Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk.
Yes - has this feature
Machine learning detection is explicitly advertised as a core differentiator for CrossCore.
Custom Rule Builder
Allows users to create and modify their own rules without programming.
Yes - has this feature
End-users are able to define customizable rule sets without direct programming.
Behavioral Profiling
Builds profiles for customers and accounts to detect deviations from normal activity.
Yes - has this feature
Behavioral profiling is included; product materials reference compiling behavior patterns per customer.
Peer Group Analysis
Compares customer activity to peer groups to spot anomalies.
No information available
Real-time Scoring
Assigns risk/fraud scores to transactions or accounts instantly as activity is processed.
Yes - has this feature
Risk scores are generated in real-time as part of the platform’s core features.
Adaptive Thresholds
Adjusts detection thresholds dynamically based on risk and trends.
No information available
False Positive Rate
Percentage of alerts identified as non-fraudulent during investigation.
No information available
Detection Latency
Average time taken to identify and flag a suspicious event.
No information available
Outlier/Anomaly Detection
Identifies rare events that deviate from established patterns.
Yes - has this feature
Anomaly detection is part of CrossCore’s ML-based approach to fraud detection.
Threat Intelligence Integration
Access to global fraud, cyber, and compliance threat intelligence feeds.
No information available
Case Prioritization & Risk Ranking
Automatically scores and ranks alerts/cases by risk level.
No information available
Sanctions and Watchlist Screening
Real-time checks against OFAC, FATF, UN, and custom lists.
Yes - has this feature
Per Experian documentation, real-time screening against global sanctions and watchlists (OFAC, FATF, UN) is supported.
Regulatory Rule Updates
Automated updates of detection rules and patterns according to latest regulatory requirements.
Yes - has this feature
Rules and pattern updates can be automated to respond to regulatory changes, as per vendor statements.
Self-learning Feedback Loop
System learns from investigator outcomes to reduce future false positives.
Yes - has this feature
System leverages investigator outcomes to retrain models and improve detection accuracy.
Automated Alert Generation
Automatically creates alerts for potentially suspicious activities based on detection rules.
Yes - has this feature
Automated alerts are a key advertised feature of the CrossCore platform.
Case Assignment and Escalation
Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities.
No information available
Case Notes and Attachment Support
Allows investigators to add notes and attach supporting documentation to cases.
No information available
Case Tracking and Audit Trail
Maintains a complete history of all case actions and changes for compliance and audit needs.
No information available
SLA Management
Monitors compliance with service level agreements (e.g., investigation deadlines).
No information available
Bulk Case Actions
Enables management of multiple cases at once (e.g., close, escalate, assign).
No information available
Case Status Tracking
Tracks the status (open, in progress, closed, etc.) for all alerts and cases.
No information available
Automated Case Resolution Suggestions
Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis.
No information available
Link Analysis between Cases
Visualizes links and relationships between alerts and cases (e.g., network analysis).
No information available
Case Volume Capacity
The maximum number of active cases that can be managed simultaneously.
No information available
Multi-user Collaboration
Supports multiple users working on a case simultaneously with tracked changes.
No information available
Alert Deduplication
Automatically removes duplicate alerts to improve investigator efficiency.
Yes - has this feature
CrossCore has alert deduplication as part of its effort to reduce investigation workload.
Role-based Access Control (RBAC)
Allows creation of user roles with defined permissions.
Yes - has this feature
Enterprise-grade user management with role definition is standard for Experian solutions.
Two-factor Authentication
Supports multi-factor login for enhanced user security.
Yes - has this feature
Documentation references multi-factor authentication options for user access.
Single Sign-On (SSO) Integration
Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication.
Yes - has this feature
CrossCore integrates with SSO protocols (SAML, OAuth) for enterprise environments.
Granular Permission Management
Enables detailed control over user rights at feature, data, or function level.
Yes - has this feature
Granular (feature- and data-level) user permissions are referenced in partner integration guides.
User Activity Monitoring
Tracks and logs all user actions for audit and security.
Yes - has this feature
Auditing and monitoring of user activity is described as part of governance and compliance features.
Password Policy Enforcement
Supports enforcing strong password requirements and expiration policies.
Yes - has this feature
Password requirements and management policies are configurable in CrossCore per admin manuals.
Session Timeout
Automatically logs out users after inactivity to prevent unauthorized access.
Yes - has this feature
Session timeout after inactivity is enabled for security (standard in regulated environments).
Access Attempt Logging
Logs all successful or failed login attempts.
Yes - has this feature
Access logs (success/failure) are available for audit and compliance.
Pre-built Reports
Provides standardized reports for common compliance and fraud scenarios.
Yes - has this feature
Solution includes standard regulatory and fraud-prevention reporting templates.
Custom Report Builder
Allows users to design and schedule bespoke reports.
Yes - has this feature
Customers can design or schedule bespoke reports (mentioned in technical references).
Dashboard Visualization
Interactive dashboards to visualize key metrics and trends.
Yes - has this feature
Dashboard visualizations for risk, alerts, and KPIs are showcased on Experian product site.
Drill-down Analytics
Ability to explore data in more detail from high-level summaries.
Yes - has this feature
Interactive and drill-down analytics available (webinars and demos confirm).
Real-time Monitoring Widgets
Live visualization of current alerts, cases, and operational KPIs.
Yes - has this feature
Real-time indicators and widgets are displayed in UI screenshots and user guides.
Scheduled Report Distribution
Automated emailing or distribution of regular reports.
Yes - has this feature
Automated/scheduled reporting features are specified in CrossCore guides.
Exportable Data Formats
Reports can be exported as PDF, CSV, XLS, etc.
Yes - has this feature
Export to PDF, CSV, and Excel formats is listed as a reporting feature.
Regulatory Compliance Reporting
Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD).
Yes - has this feature
CrossCore provides compliance reporting for regulatory bodies, including SARs/STRs.
Case Closure Time Analysis
Reporting on average time to resolution for cases.
No information available
Configurable Regulatory Rules
Flexibility to update compliance checks as local or global regulations change.
Yes - has this feature
Product documentation highlights the ability to flexibly update and configure compliance checks.
Automated Regulatory Updates
System automatically receives and applies updates for new laws, sanctions, and best practices.
Yes - has this feature
CrossCore receives regulatory updates from Experian with automated distribution.
Regulatory Audit Trail
Complete, immutable logs for every action, decision, and change to meet regulator requirements.
Yes - has this feature
Auditing and audit trails for regulator review are included as standard in solution guides.
Retention Policy Management
Configurable policies for data and case retention according to jurisdiction.
No information available
SAR/STR Generation
Automatic generation and formatting of Suspicious Activity/Transaction Reports.
Yes - has this feature
Automatic SAR/STR generation and formatting is an advertised feature.
Customer Due Diligence (CDD) Support
Verifies customer identity and risk at onboarding and ongoing intervals.
Yes - has this feature
Supports CDD/KYC policies as part of onboarding and ongoing customer risk monitoring.
Ongoing Monitoring of PEPs
Continuous checks on Politically Exposed Persons and related entities.
Yes - has this feature
Continuous screening of PEPs and their associates through connected lists and partners.
KYC/AML Compliance Tools
Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
Yes - has this feature
Full KYC/AML tool coverage is highlighted in product documentation.
Cross-border Compliance Support
Handles international regulations and cross-jurisdiction risk scenarios.
Yes - has this feature
Designed for global and cross-jurisdiction compliance use cases.
Horizontal Scalability
The system can add resources across servers or clusters for greater throughput.
Yes - has this feature
Scalability is highlighted with reference architectures mentioning horizontal scaling models.
Vertical Scalability
Supports increased performance by adding hardware to a single node.
Yes - has this feature
Platform supports both adding nodes and increasing single-node strength according to deployment type.
Cloud Deployment Support
Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience.
Yes - has this feature
CrossCore is cloud-native and supports AWS, Azure, and GCP deployments.
On-premise Deployment Support
Can be installed in a privately managed infrastructure for data residency requirements.
Yes - has this feature
On-premise deployments are available for clients with residency or policy requirements.
Average Transaction Processing Speed
Time taken to process and analyze a transaction/event.
No information available
Maximum Supported Users
Peak concurrent users the system can handle without performance degradation.
No information available
Maximum Supported Data Volume
Total amount of historical data the platform can store and analyze efficiently.
No information available
Disaster Recovery Capability
Automated backup, replication, and rapid recovery in case of hardware or software failure.
Yes - has this feature
Disaster recovery and resilience are commitments in Experian cloud hosting SLA docs.
Intuitive Navigation
Modern, user-friendly design for easy access to key functions and data.
Yes - has this feature
UI and navigation are described as user-friendly and modern in product marketing and customer reviews.
Customizable Dashboards
Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks.
Yes - has this feature
Dashboards can be customized to user preference (referenced in user training materials).
Responsiveness
Interface functions well on desktop, tablet, and mobile devices.
Yes - has this feature
The UI is responsive, supporting web, mobile, and tablet devices.
Accessibility Compliance (WCAG)
Meets accessibility standards for vision, hearing, and mobility-impaired users.
No information available
Multilingual Support
Supports operation and visualization in multiple languages.
No information available
Contextual Help and Tooltips
Built-in guidance and documentation available throughout the platform.
Yes - has this feature
Contextual help, tooltips, and walkthroughs are documented in user onboarding materials.
Quick Search and Filtering
Fast lookup and advanced filtering for cases, alerts, and transactions.
Yes - has this feature
Quick search and advanced filtering are featured in product screenshots and walkthroughs.
Bulk Data Editing
Ability to process and update multiple records at once.
No information available
RESTful API Availability
Comprehensive APIs for fetching or pushing data to/from other systems.
Yes - has this feature
REST API integration is a primary function of CrossCore for client and partner systems.
Webhook Support
Send push notifications to external systems as events occur.
No information available
Third-party Connector Marketplace
Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.).
No information available
Custom Workflow Integration
Allows incorporation of custom business logic or process automations.
Yes - has this feature
Provision for custom workflow integration is included for enterprise use cases.
Scripting & Plugin Support
Extend platform with custom scripts or plug-ins as needed.
No information available
Event-driven Architecture
Supports trigger-based actions and responses to key platform events.
No information available
Legacy System Integration
Specialized adapters for older or proprietary systems.
No information available
Data Output Formats
Range of supported export formats for data exchange (CSV, JSON, XML).
Yes - has this feature
Data output and report exports in multiple formats such as CSV, JSON, XML are supported.
Continuous Transaction Monitoring
Ongoing real-time monitoring of all banking and payment transactions.
Yes - has this feature
CrossCore monitors customer transactions in real time to detect fraud.
Customer Risk Scoring
Assigns and updates risk scores for individual and business customers.
Yes - has this feature
Customer rusk scoring is a central feature, with scores recalibrated as new data comes in.
Channel Monitoring
Monitors transactions across branches, ATMs, online, mobile, call centers, etc.
Yes - has this feature
Monitors transactions across all customer channels, per product description.
Entity Relationship Mapping
Identifies connections between accounts, customers, vendors, and third parties.
Yes - has this feature
Entity relationship mapping is supported to identify connections and complex fraud rings.
Transaction Velocity Checks
Detects rapid succession of transactions that may indicate structuring or layering.
Yes - has this feature
Detects structuring/layering using transaction velocity checks, as stated in solution briefs.
Geolocation Analysis
Identifies transactions occurring from unusual or high-risk locations.
Yes - has this feature
Geolocation analysis for fraud and AML risk detection is natively supported.
Device Fingerprinting
Detects usage of new, risky, or known suspicious devices.
Yes - has this feature
Device fingerprinting technologies are part of CrossCore’s device intelligence module.
Biometric/Behavioral Biometrics Monitoring
Supports detection of fraud via typing patterns, voice, facial recognition, etc.
Yes - has this feature
Supports integration of behavioral biometrics, including typing patterns and device-based authentication.
Real-time Alerts to Customers
Notifies customers immediately when potentially suspicious activity is detected.
No information available
24/7 Technical Support
Access to round-the-clock technical support team.
Yes - has this feature
24/7 support available according to the Experian product support commitment.
Comprehensive Documentation
Well-maintained reference docs, including API and configuration guides.
Yes - has this feature
Comprehensive documentation, including API and admin guides, available to clients.
Service Level Agreement (SLA) Uptime
Guaranteed minimum percentage of system availability.
No information available
Regular Product Updates
Product enhancements and security patches delivered regularly.
Yes - has this feature
Product is updated regularly with feature improvements and compliance patches.
Customer Success Management
Dedicated resources for onboarding, training, and continual improvement.
Yes - has this feature
Experian assigns customer success managers for onboarding and ongoing improvement.
Issue and Ticket Tracking System
Central system for raising, tracking, and managing support incidents.
Yes - has this feature
Support tickets and case tracking system is provided via Experian's customer support portal.
Online Community/Knowledge Base
Access to user forums, known issues, and best practices resources.
No information available
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