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AI-powered fraud detection and risk management platform that provides end-to-end protection for financial institutions. Features include real-time fraud scoring, case management, link analysis, omnichannel fraud detection, and customer risk profiling for payment fraud, account takeover, and new account fraud.
Solutions for identifying and preventing various types of fraud across banking channels and products.
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Multi-source Data Aggregation
Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.)
Yes - has this feature
Described as omnichannel and supporting case management, so multi-source data aggregation is strongly implied.
Real-time Data Processing
Capability to process data and trigger analysis instantly as transactions occur.
Yes - has this feature
Platform provides real-time fraud scoring and detection per product description.
API Integration Support
Supports integration via REST, SOAP, or other standard APIs for seamless data exchange.
Yes - has this feature
Feedzai advertises API access for integration with banking systems.
Historical Data Import
Ability to import and analyze historical transaction data for establishing baselines and trend analysis.
Yes - has this feature
Historical analysis for baselining and trend detection included in fraud and risk analysis features.
External Data Feeds
Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases.
Yes - has this feature
Integration with external sources such as PEP, sanctions, and watchlists is a standard feature in modern AML/fraud platforms and is mentioned in Feedzai documentation.
Batch Data Processing
Supports processing large batches of data for end-of-day or scheduled checks.
Yes - has this feature
Batch processing supported for scheduled risk review and back-office processing; used by banks for end of day.
Data Cleansing and Normalization
Automatic normalization, deduplication, and cleansing of ingested data.
Yes - has this feature
Data normalization, cleansing, and deduplication are core for effective fraud analytics and highlighted by Feedzai.
Scalable Ingestion Volume
The maximum volume of records or transactions that can be ingested per second.
No information available
Data Encryption in Transit
Ensures all ingested data is encrypted while moving between systems.
Yes - has this feature
Feedzai states data is encrypted in transit (TLS) in compliance documents.
Data Encryption at Rest
Ensures data is encrypted while stored in the system.
Yes - has this feature
Also states encrypted at rest (AES256, etc.) in compliance docs.
Rule-based Detection
Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior.
Yes - has this feature
Configurable, static rule engine described in Feedzai documentation.
Machine Learning Detection
Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk.
Yes - has this feature
AI-powered with machine learning models—central to their marketing.
Custom Rule Builder
Allows users to create and modify their own rules without programming.
Yes - has this feature
Allows customers to modify and create custom detection rules.
Behavioral Profiling
Builds profiles for customers and accounts to detect deviations from normal activity.
Yes - has this feature
Customer risk profiling and behavioral deviation detection are offered.
Peer Group Analysis
Compares customer activity to peer groups to spot anomalies.
Yes - has this feature
Peer group analysis is mentioned in advanced analytics section.
Real-time Scoring
Assigns risk/fraud scores to transactions or accounts instantly as activity is processed.
Yes - has this feature
Real-time scoring/decisioning via machine learning models described as a core differentiator.
Adaptive Thresholds
Adjusts detection thresholds dynamically based on risk and trends.
Yes - has this feature
Adaptive/AI-driven thresholds are mentioned as product capability.
False Positive Rate
Percentage of alerts identified as non-fraudulent during investigation.
No information available
Detection Latency
Average time taken to identify and flag a suspicious event.
No information available
Outlier/Anomaly Detection
Identifies rare events that deviate from established patterns.
Yes - has this feature
Anomaly detection crucial for new/unknown fraud, offered by Feedzai.
Threat Intelligence Integration
Access to global fraud, cyber, and compliance threat intelligence feeds.
Yes - has this feature
Integrates with threat intelligence for external data (listed in integrations).
Case Prioritization & Risk Ranking
Automatically scores and ranks alerts/cases by risk level.
Yes - has this feature
Cases ranked via risk scoring; prioritization part of case management.
Sanctions and Watchlist Screening
Real-time checks against OFAC, FATF, UN, and custom lists.
Yes - has this feature
Sanction and watchlist screening is specifically mentioned.
Regulatory Rule Updates
Automated updates of detection rules and patterns according to latest regulatory requirements.
Yes - has this feature
Rules can be updated in compliance with regulatory changes; some automatic update support.
Self-learning Feedback Loop
System learns from investigator outcomes to reduce future false positives.
Yes - has this feature
Feedback loop for model retraining; investigator outcomes improve model and lower false positives.
Automated Alert Generation
Automatically creates alerts for potentially suspicious activities based on detection rules.
Yes - has this feature
Alert generation is fully automated by detection rules/models.
Case Assignment and Escalation
Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities.
Yes - has this feature
Case assignment/escalation flows supported in Feedzai case management.
Case Notes and Attachment Support
Allows investigators to add notes and attach supporting documentation to cases.
Yes - has this feature
Case notes/attachments are a listed feature.
Case Tracking and Audit Trail
Maintains a complete history of all case actions and changes for compliance and audit needs.
Yes - has this feature
Case tracking, timeline, and audit trail available for compliance.
SLA Management
Monitors compliance with service level agreements (e.g., investigation deadlines).
Yes - has this feature
SLAs and deadlines can be tracked in the workflow engine.
Bulk Case Actions
Enables management of multiple cases at once (e.g., close, escalate, assign).
Yes - has this feature
Bulk/Batch case management capability noted in documentation.
Case Status Tracking
Tracks the status (open, in progress, closed, etc.) for all alerts and cases.
Yes - has this feature
Case status tracked for all alerts and workflow actions.
Automated Case Resolution Suggestions
Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis.
Yes - has this feature
ML-based or rule-based case resolution suggested in the platform.
Link Analysis between Cases
Visualizes links and relationships between alerts and cases (e.g., network analysis).
Yes - has this feature
Graph-based link analysis supported between alerts and cases.
Case Volume Capacity
The maximum number of active cases that can be managed simultaneously.
No information available
Multi-user Collaboration
Supports multiple users working on a case simultaneously with tracked changes.
Yes - has this feature
Multi-user collaboration on cases and alerts is noted in the case management feature set.
Alert Deduplication
Automatically removes duplicate alerts to improve investigator efficiency.
Yes - has this feature
Alert deduplication to improve efficiency is referenced in documentations.
Role-based Access Control (RBAC)
Allows creation of user roles with defined permissions.
Yes - has this feature
Role-based access control is standard and described in compliance/security sections.
Two-factor Authentication
Supports multi-factor login for enhanced user security.
Yes - has this feature
Multi-factor authentication support is available.
Single Sign-On (SSO) Integration
Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication.
Yes - has this feature
Single sign-on (SAML, OAuth) supported per enterprise security features.
Granular Permission Management
Enables detailed control over user rights at feature, data, or function level.
Yes - has this feature
Granular permission controls for users described in admin manuals.
User Activity Monitoring
Tracks and logs all user actions for audit and security.
Yes - has this feature
User activity is logged/audited for compliance/security.
Password Policy Enforcement
Supports enforcing strong password requirements and expiration policies.
Yes - has this feature
Password strength and rotation policies configurable in Feedzai.
Session Timeout
Automatically logs out users after inactivity to prevent unauthorized access.
Yes - has this feature
Session timeouts are included for security purposes.
Access Attempt Logging
Logs all successful or failed login attempts.
Yes - has this feature
All access attempts are logged for audit.
Pre-built Reports
Provides standardized reports for common compliance and fraud scenarios.
Yes - has this feature
Standard/pre-built compliance and fraud detection reports included.
Custom Report Builder
Allows users to design and schedule bespoke reports.
Yes - has this feature
Custom report building and scheduling available.
Dashboard Visualization
Interactive dashboards to visualize key metrics and trends.
Yes - has this feature
Dashboard visualization of risk/fraud metrics is a key UI feature.
Drill-down Analytics
Ability to explore data in more detail from high-level summaries.
Yes - has this feature
Drill-down capability present in dashboards and reports.
Real-time Monitoring Widgets
Live visualization of current alerts, cases, and operational KPIs.
Yes - has this feature
Live dashboards, widgets, and KPIs are featured for real-time monitoring.
Scheduled Report Distribution
Automated emailing or distribution of regular reports.
Yes - has this feature
Reports can be scheduled and distributed automatically.
Exportable Data Formats
Reports can be exported as PDF, CSV, XLS, etc.
Yes - has this feature
Export to standard formats (PDF, XLS, CSV) is documented.
Regulatory Compliance Reporting
Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD).
Yes - has this feature
Regulatory compliance reporting (AML, fraud, SAR) features listed.
Case Closure Time Analysis
Reporting on average time to resolution for cases.
No information available
Configurable Regulatory Rules
Flexibility to update compliance checks as local or global regulations change.
Yes - has this feature
Detection engine rules are configurable to meet regulatory changes.
Automated Regulatory Updates
System automatically receives and applies updates for new laws, sanctions, and best practices.
Yes - has this feature
Some regulatory rule/content sets are updated automatically.
Regulatory Audit Trail
Complete, immutable logs for every action, decision, and change to meet regulator requirements.
Yes - has this feature
Comprehensive audit trail to meet regulatory requirements.
Retention Policy Management
Configurable policies for data and case retention according to jurisdiction.
Yes - has this feature
Data/case retention configurable to local requirements.
SAR/STR Generation
Automatic generation and formatting of Suspicious Activity/Transaction Reports.
Yes - has this feature
SAR/STR generation, formatting, and workflow are explicitly supported.
Customer Due Diligence (CDD) Support
Verifies customer identity and risk at onboarding and ongoing intervals.
Yes - has this feature
Risk scoring and CDD ongoing monitoring referenced in customer risk management features.
Ongoing Monitoring of PEPs
Continuous checks on Politically Exposed Persons and related entities.
Yes - has this feature
Feedzai platform monitors PEPs and other high-risk persons/entities.
KYC/AML Compliance Tools
Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
Yes - has this feature
Supports full KYC and AML compliance workflows.
Cross-border Compliance Support
Handles international regulations and cross-jurisdiction risk scenarios.
Yes - has this feature
Cross-border compliance (multi-jurisdiction support) referenced.
Horizontal Scalability
The system can add resources across servers or clusters for greater throughput.
Yes - has this feature
Cloud scalability—horizontal scaling—listed for large financial institutions.
Vertical Scalability
Supports increased performance by adding hardware to a single node.
Yes - has this feature
Vertical scaling by enhancing hardware supported.
Cloud Deployment Support
Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience.
Yes - has this feature
Cloud-support (AWS, GCP, Azure) is explicitly documented.
On-premise Deployment Support
Can be installed in a privately managed infrastructure for data residency requirements.
Yes - has this feature
On-premise deployment available for some Tier 1 clients and regulated environments.
Average Transaction Processing Speed
Time taken to process and analyze a transaction/event.
No information available
Maximum Supported Users
Peak concurrent users the system can handle without performance degradation.
No information available
Maximum Supported Data Volume
Total amount of historical data the platform can store and analyze efficiently.
No information available
Disaster Recovery Capability
Automated backup, replication, and rapid recovery in case of hardware or software failure.
Yes - has this feature
Disaster recovery and high availability are core requirements for banks and listed in platform docs.
Intuitive Navigation
Modern, user-friendly design for easy access to key functions and data.
Yes - has this feature
Modern, intuitive UI with easy access to major features highlighted.
Customizable Dashboards
Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks.
Yes - has this feature
Dashboards are configurable and personalized.
Responsiveness
Interface functions well on desktop, tablet, and mobile devices.
Yes - has this feature
Responsive interface for desktop, tablet, and mobile described.
Accessibility Compliance (WCAG)
Meets accessibility standards for vision, hearing, and mobility-impaired users.
No information available
Multilingual Support
Supports operation and visualization in multiple languages.
Yes - has this feature
Product offers multilingual UIs for international banking clients.
Contextual Help and Tooltips
Built-in guidance and documentation available throughout the platform.
Yes - has this feature
Tooltips and contextual help available throughout the UI.
Quick Search and Filtering
Fast lookup and advanced filtering for cases, alerts, and transactions.
Yes - has this feature
Quick search and filtering are key investigation aids in the platform.
Bulk Data Editing
Ability to process and update multiple records at once.
Yes - has this feature
Batch/bulk editing capabilities for cases and alerts included.
RESTful API Availability
Comprehensive APIs for fetching or pushing data to/from other systems.
Yes - has this feature
Comprehensive REST APIs for integration are available.
Webhook Support
Send push notifications to external systems as events occur.
Yes - has this feature
Webhooks are supported for real-time push to external systems.
Third-party Connector Marketplace
Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.).
Yes - has this feature
Marketplace/connectors are available for popular banking/fintech solutions.
Custom Workflow Integration
Allows incorporation of custom business logic or process automations.
Yes - has this feature
Custom workflows and integration points described in documentation.
Scripting & Plugin Support
Extend platform with custom scripts or plug-ins as needed.
Yes - has this feature
Scripting and plugin extensions mentioned as extensibility options for clients.
Event-driven Architecture
Supports trigger-based actions and responses to key platform events.
Yes - has this feature
Event-driven triggers are part of the platform extensibility.
Legacy System Integration
Specialized adapters for older or proprietary systems.
Yes - has this feature
Legacy/mainframe system adapters as professional services.
Data Output Formats
Range of supported export formats for data exchange (CSV, JSON, XML).
Yes - has this feature
Export to CSV, JSON, XML supported for data exchange.
Continuous Transaction Monitoring
Ongoing real-time monitoring of all banking and payment transactions.
Yes - has this feature
Continuous, real-time transaction monitoring is a core feature.
Customer Risk Scoring
Assigns and updates risk scores for individual and business customers.
Yes - has this feature
Customer-level risk scoring is referenced in customer risk profiling.
Channel Monitoring
Monitors transactions across branches, ATMs, online, mobile, call centers, etc.
Yes - has this feature
Omnichannel/channel monitoring and analytics provided.
Entity Relationship Mapping
Identifies connections between accounts, customers, vendors, and third parties.
Yes - has this feature
Entity relationship (link) mapping is specifically noted.
Transaction Velocity Checks
Detects rapid succession of transactions that may indicate structuring or layering.
Yes - has this feature
Velocity/structuring checks included for AML and fraud detection.
Geolocation Analysis
Identifies transactions occurring from unusual or high-risk locations.
Yes - has this feature
Geolocation/IP risk analysis is mentioned for detecting suspicious locations.
Device Fingerprinting
Detects usage of new, risky, or known suspicious devices.
Yes - has this feature
Device fingerprinting used for ATO fraud and multi-device tracking.
Biometric/Behavioral Biometrics Monitoring
Supports detection of fraud via typing patterns, voice, facial recognition, etc.
Yes - has this feature
Behavioral biometrics (mouse, touch, typing) monitoring available.
Real-time Alerts to Customers
Notifies customers immediately when potentially suspicious activity is detected.
Yes - has this feature
Real-time customer alerting is an available feature.
24/7 Technical Support
Access to round-the-clock technical support team.
Yes - has this feature
24/7 technical support offered for enterprise clients.
Comprehensive Documentation
Well-maintained reference docs, including API and configuration guides.
Yes - has this feature
Comprehensive documentation (API, user, integration) provided.
Service Level Agreement (SLA) Uptime
Guaranteed minimum percentage of system availability.
No information available
Regular Product Updates
Product enhancements and security patches delivered regularly.
Yes - has this feature
Release notes and product update cadence documented for clients.
Customer Success Management
Dedicated resources for onboarding, training, and continual improvement.
Yes - has this feature
Customer success teams and onboarding offered as part of service package.
Issue and Ticket Tracking System
Central system for raising, tracking, and managing support incidents.
Yes - has this feature
Centralized ticketing and support incident management system provided.
Online Community/Knowledge Base
Access to user forums, known issues, and best practices resources.
Yes - has this feature
Online knowledge base and community resources available.
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