Identity verification platform with document authentication, biometric facial comparison, liveness detection, and NFC chip reading. Provides automated KYC workflows, risk-based verification, and fraud prevention with detailed verification reports and compliance features.
Platforms for verifying customer identities, assessing risk, and meeting regulatory requirements for customer onboarding.
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Document Verification Verifies government-issued identity documents such as passports, driver's licenses, or identity cards. |
Mitek Verify supports government-issued document verification, including passports, driver's licenses, and IDs, as stated on their website. | |
Biometric Authentication Uses facial recognition, fingerprints, or other biometrics for identity validation. |
Biometric facial comparison is a highlighted feature for identity validation in Mitek Verify. | |
Liveness Detection Validates that a real person is present during the verification process to prevent spoofing. |
Liveness detection is specifically listed as a core capability for spoof prevention on the official product page. | |
Data Cross-Checking Automatically cross-checks customer data against third-party databases or watchlists. |
The solution performs cross-checks with external data sources as part of risk-based verification and fraud prevention. | |
Optical Character Recognition (OCR) Extracts and auto-fills information from documents using OCR technology. |
Mitek Verify uses OCR technology for auto-filling information from documents. | |
Verification Speed Average time taken to verify identity documents and update status. |
No information available | |
Multi-Language Support Supports document types and interfaces in multiple languages. |
The product supports multiple languages for document and interface support as described in various product documents. | |
Video Verification Enables recorded or live video sessions for compliance with regulatory requirements. |
Mitek lists video verification as an available feature for regional compliance and customer due diligence. | |
Name Matching Accuracy Rate at which the system accurately matches submitted names against government data. |
No information available | |
Geolocation Check Confirms the customer's location during onboarding. |
Geolocation check is included in the onboarding and fraud mitigation toolkit per product and analyst documentation. |
Automated Risk Scoring System assigns risk scores based on customer profiles and behaviors. |
Risk-based verification and scoring are part of Mitek Verify’s automatic screening process. | |
PEP Screening Checks for Politically Exposed Persons among customers. |
PEP screening is available as a compliance and due diligence integration in Mitek’s offering. | |
Sanctions and Watchlist Screening Verifies customers against domestic and international sanctions lists. |
Sanctions and watchlist screening is referenced in regulatory compliance documentation. | |
Adverse Media Checks Automated scanning for negative news regarding the customer or entity. |
Adverse media checks are included through data integrations per product description. | |
Custom Risk Rules Bank can configure custom criteria for risk assessment. |
Supports custom risk rules configurable per client as stated in solution documentation. | |
Transaction Monitoring Integration Integrates customer risk scores with transaction monitoring systems for continuous compliance. |
Mitek’s risk scoring data integrates with transaction monitoring per commercial solution briefs. | |
Ongoing Due Diligence Frequency Frequency with which ongoing due diligence checks are automatically performed. |
No information available | |
Risk Scoring Algorithm Transparency Provides auditability and explainability for risk score decisions. |
No information available | |
Alert Generation Rate The average number of risk or compliance alerts generated per month. |
No information available | |
Remediation Workflow Enables escalation and case management for high-risk findings. |
Remediation workflows for high-risk cases can be configured and are documented in customer case studies. |
Data Encryption at Rest Customer data is encrypted when stored in databases. |
Mitek Verify applies industry-standard encryption for stored data, as described in their security documentation. | |
Data Encryption in Transit All communications and data transfers are encrypted. |
Data in transit is encrypted using TLS per Mitek’s technical compliance guides. | |
Role-Based Access Control Granular control of access levels for different users and roles. |
Role-based access control is supported for customers and staff as per platform documentation. | |
Audit Trails Comprehensive logging of all user activities for compliance monitoring. |
Audit trails and logging are available for compliance tracking and monitoring. | |
Data Retention Policy Management Configurable policies for how long KYC data is retained. |
Data retention policies are configurable in Mitek Verify to support customer compliance. | |
GDPR Compliance Product is compliant with European Union General Data Protection Regulation. |
Mitek Verify is GDPR compliant according to its website and compliance statements. | |
Data Anonymization Ability to anonymize personal data for analysis or testing. |
Data anonymization for analysis and testing is referenced in technical documentation. | |
Consent Management Mechanisms for capturing and tracking customer consent for data usage. |
Platform captures and stores digital consent as part of onboarding flows. | |
Incident Response Time Average time to respond to data breach or privacy incident. |
No information available | |
Third-Party Audit Certifications Availability of SOC 2, ISO 27001, or similar security certifications. |
Mitek has received ISO 27001 and similar external audit certifications per their compliance overview. |
Automated Regulatory Reporting Generates and submits compliance reports automatically. |
Mitek Verify includes automated regulatory and compliance reporting. | |
Country-Specific Compliance Modules Supports legal requirements unique to different jurisdictions. |
Jurisdiction-specific compliance coverage is described in the product's regional feature sections. | |
Audit Logs Stores detailed, tamper-evident records of actions for regulatory audits. |
Detailed audit logs are maintained as part of the compliance feature set. | |
Change Management Logging Tracks all system configuration and policy changes. |
No information available | |
Regulatory Update Alerts Notifies users of regulatory or legal changes affecting compliance processes. |
No information available | |
SAR/CTR Filing Automation Supports Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) generation and filing. |
Automated SAR/CTR reporting is available where applicable. | |
Regulatory Filing Accuracy Accuracy rate of generated compliance reports. |
No information available | |
Exception Management Tools for handling and resolving compliance exceptions. |
Exception handling and workflow management tools are described as features for compliance teams. | |
Compliance Dashboard Central dashboard displaying current regulatory status and key compliance metrics. |
Compliance dashboards are visually demonstrated in product documentation and promotional material. | |
E-signature Support Allows digital signing of regulatory documents. |
Digital signing of regulatory documents (e-signature) is stated as available in onboarding flows. |
Mobile Onboarding Customers can complete onboarding entirely from mobile devices. |
Mobile onboarding is a core feature; customers can onboard remotely with mobile devices. | |
Self-Service Portal Customers can update information or complete KYC tasks without direct assistance. |
Self-service functionality is provided for customers via the online and mobile interface. | |
Guided User Flows Step-by-step guidance for users to complete KYC requirements. |
Guided onboarding flows/direct user steps are integral to Mitek’s UX. | |
Status Tracking Customers and bank staff can track the status of KYC verification in real time. |
Status tracking for onboarding and verification appears in both customer and admin panels. | |
Multilingual Interface User interface available in multiple languages for diverse populations. |
Multilingual interface is highlighted in product comparisons and platform specs. | |
Accessibility Compliance Interfaces conform to accessibility standards such as WCAG. |
No information available | |
Onboarding Completion Rate Percentage of users who successfully complete onboarding. |
No information available | |
Onboarding Time Average time for a customer to complete the KYC onboarding process. |
No information available | |
Real-Time Support Chat Live assistance during onboarding to resolve customer queries. |
Mitek offers real-time chat and support during onboarding as referenced in their customer support literature. | |
Custom Branding Ability to brand the onboarding interface with the bank’s logo and colors. |
Custom branding is offered via enterprise plans to enable bank identity on interfaces. |
API Availability Provides documented APIs for programmatic integration. |
API availability is documented for integration with other bank and fintech systems. | |
Core Banking System Integration Seamless connection to the bank's core systems. |
Integration with core banking platforms is a marketed feature for Mitek's KYC suite. | |
Third-Party Data Source Integration Connects to external data sources for validation checks. |
Integration with third-party data sources is explicitly stated for document and identity validation. | |
Identity Provider Integration Supports common SSO and identity providers for staff user authentication. |
Supports SSO and identity provider integrations for staff authentication. | |
Webhook Support Triggers real-time notifications to other platforms via webhooks. |
Webhook support for event-driven notifications is available per developer resources. | |
Batch Upload/Processing Supports bulk uploads and processing for large volumes of KYC requests. |
No information available | |
Custom Workflows Supports creation of organization-specific onboarding and KYC workflows. |
Custom KYC workflows are supported for organization-specific processes, per Mitek documentation. | |
Data Export Options Multiple export formats (CSV, XML, JSON) for KYC data. |
Multiple data export options (including CSV, JSON) are described. | |
Sandbox Environment Provides a non-production environment for integration testing. |
A sandbox environment is offered for client systems integration and testing. | |
Integration SLA Service level agreement for integration uptime and support. |
No information available |
Synthetic Identity Detection Detects attempts to create accounts with fabricated identities. |
Synthetic identity detection is mentioned as a fraud control in Mitek solution materials. | |
Device Fingerprinting Identifies devices used by customers to detect and prevent fraud. |
Device fingerprinting is part of fraud risk mitigation suite as per solution descriptions. | |
IP Reputation Analysis Assesses whether a customer's IP address is associated with suspicious activity. |
IP reputation analysis is included in risk-based decisioning flows. | |
Behavioral Analytics Uses AI/machine learning to identify abnormal user behaviors. |
Behavioral analytics for abnormal activity detection is referenced under advanced fraud prevention. | |
Fraud Detection Rate Proportion of fraudulent accounts or attempts detected by the system. |
No information available | |
Fraud Response Time Average time to respond to a suspected case of fraud. |
No information available | |
Blacklist/Whitelist Management Maintains lists of suspected or trusted customers for screening. |
Blacklist and whitelist management functionality is present as detailed in fraud controls. | |
Velocity Checks Identifies rapid, repeated attempts to onboard or bypass controls. |
Velocity checks are available for fraud detection according to solution guides. | |
Rule and Threshold Management Allows the bank to set and adjust fraud detection parameters. |
User-configurable fraud detection parameters are part of the admin toolkit. | |
Case Management Integration Integrates with case management for escalated investigations. |
Integration with case management systems for escalations is referenced in enterprise feature sets. |
Periodic KYC Refresh Automated reminders and workflows for routine re-verification. |
Periodic KYC refresh with automation and reminders is a supported feature. | |
Event-Based KYC Triggering Automatically triggers reviews based on significant customer actions. |
Event-based KYC checks and triggers are available for ongoing compliance. | |
Continuous Transaction Monitoring Links KYC data to transaction analysis for real-time alerts. |
Continuous transaction monitoring can link KYC and AML modules. | |
Change Detection Detects and flags changes to customer information. |
Change detection tools are part of the monitoring dashboard. | |
Ongoing Sanctions Monitoring Continuous screening against updated sanctions and watchlists. |
Ongoing sanctions monitoring features are included in compliance modules. | |
Risk Profile Updating Frequency How often customer risk profiles are reviewed and updated. |
No information available | |
Automated KYC Reminders Automatic notifications sent to customers for compliance tasks. |
Automated compliance reminders and notifications are supported. | |
KYC Status Dashboards Provides staff with overview dashboards of KYC statuses. |
Staff-facing KYC status dashboards are included in the product. | |
Escalation Workflow Configurable workflows for cases that fail ongoing checks. |
Configurable escalation workflows are available for compliance teams. | |
Bulk Update Capability Ability to update KYC records for multiple customers at once. |
Bulk update capability is supported for mass updates or migrations. |
Custom Report Builder Create tailored reports on KYC processes and outcomes. |
Custom KYC report builder tools are available as reported in product spec sheets. | |
Predefined Regulatory Reports Templates for standard compliance reports. |
The product offers standard, pre-defined regulatory reporting templates. | |
Real-Time Analytics Dashboards Live dashboards for monitoring KYC performance metrics. |
Real-time analytics dashboards are available for monitoring product metrics. | |
Data Export for BI Tools Exports data for integration with business intelligence tools. |
Export options for integration with BI tools are documented. | |
KYC Failure Rate Percentage of KYC applications that fail to meet compliance requirements. |
No information available | |
Average Verification Time Report Analysis of time taken for verification steps. |
Reports on average verification time are available to clients. | |
Trend Visualization Visualizes changes in KYC-related KPIs over time. |
Trend visualizations for onboarding and verification efficiency are present in reporting. | |
Data Quality Checks Automated flagging and reporting of data inconsistencies. |
Data quality checks and inconsistency reporting is part of the analytics suite. | |
User Audit Logs Exportable activity logs for user actions. |
Export-ready user audit logs are made available for compliance review. | |
API Access for Reporting Allows third-party reporting and data analysis tools to access KYC data via API. |
API access for third-party reporting and analysis is available. |
Concurrent User Capacity Maximum number of users that can simultaneously access the platform. |
No information available | |
KYC Processing Throughput Number of KYC verifications processed per hour. |
No information available | |
System Uptime SLA Guaranteed system uptime as per service agreement. |
No information available | |
Cloud Deployment Support Can be deployed in cloud environments for scalable infrastructure. |
Deployable on cloud infrastructure for scalability and resilience. | |
Horizontal Scalability System can scale by adding more servers or instances. |
Supports horizontal scaling via cloud-native architectures. | |
Disaster Recovery RPO Recovery Point Objective in case of disaster. |
No information available | |
Elastic Resource Allocation Automatically adjusts resources based on workload. |
Elastic resource allocation is mentioned under cloud scalability features. | |
Load Balancing Distributes workload evenly across system resources. |
Load balancing is provided as part of their SaaS offering. | |
Queue Management Manages high load and processing queues efficiently. |
Queue management is present for managing high-volume processing. | |
Performance Monitoring Real-time monitoring of system performance metrics. |
Performance monitoring tools are available for both platform health and compliance metrics. |
24/7 Customer Support Round-the-clock availability of customer service. |
24/7 customer support is advertised, especially for enterprise clients. | |
Dedicated Account Manager Assigned vendor representative for ongoing support. |
Dedicated account management is offered for enterprise clients. | |
User Training Resources Availability of training materials and programs for staff. |
Training resources and on-demand materials are available for customer teams. | |
Knowledge Base Access Comprehensive articles and documentation available online. |
Online knowledge base with comprehensive documentation is open to clients. | |
Regular System Updates Scheduled updates for new features and compliance changes. |
Mitek releases regular system and compliance updates for clients. | |
Custom Feature Development Ability to request and implement bespoke product features. |
Custom feature development is optionally available for enterprise customers. | |
Support Ticket Resolution Time Average time to resolve a standard support ticket. |
No information available | |
SLAs for Issue Escalation Contracted timeframes for addressing critical issues. |
No information available | |
User Community Forum Online forum for peer support and knowledge sharing. |
Community forums exist for knowledge sharing and peer support among Mitek clients. | |
API Versioning & Deprecation Notices Advance communication of changes to integration APIs. |
API versioning and deprecation notifications are included in integration developer updates. |
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