End-to-end identity verification platform including ID verification, biometric facial recognition, liveness detection, AML screening, and ongoing monitoring. Offers automation of the KYC/AML compliance process with real-time verification capabilities and fraud detection.
Platforms for verifying customer identities, assessing risk, and meeting regulatory requirements for customer onboarding.
More Know Your Customer (KYC)
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Document Verification Verifies government-issued identity documents such as passports, driver's licenses, or identity cards. |
Jumio KYX Platform verifies government-issued IDs as part of its core offering. | |
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Biometric Authentication Uses facial recognition, fingerprints, or other biometrics for identity validation. |
Platform advertises biometric authentication including facial recognition. | |
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Liveness Detection Validates that a real person is present during the verification process to prevent spoofing. |
Liveness detection is explicitly mentioned on product web pages and documentation. | |
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Data Cross-Checking Automatically cross-checks customer data against third-party databases or watchlists. |
Jumio cross-checks user data with external watchlists for AML compliance. | |
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Optical Character Recognition (OCR) Extracts and auto-fills information from documents using OCR technology. |
OCR used for extracting and auto-filling data from ID documents. | |
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Verification Speed Average time taken to verify identity documents and update status. |
No information available | |
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Multi-Language Support Supports document types and interfaces in multiple languages. |
Multi-language document and interface support is a promoted Jumio feature. | |
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Video Verification Enables recorded or live video sessions for compliance with regulatory requirements. |
Jumio supports video verification for regulatory compliance use cases. | |
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Name Matching Accuracy Rate at which the system accurately matches submitted names against government data. |
No information available | |
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Geolocation Check Confirms the customer's location during onboarding. |
Geolocation checks are offered for fraud detection and compliance. |
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Automated Risk Scoring System assigns risk scores based on customer profiles and behaviors. |
Jumio performs risk scoring as part of its AML and fraud modules. | |
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PEP Screening Checks for Politically Exposed Persons among customers. |
Platform includes PEP (Politically Exposed Person) screening as a core AML feature. | |
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Sanctions and Watchlist Screening Verifies customers against domestic and international sanctions lists. |
Sanctions and watchlist screening are advertised for global compliance. | |
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Adverse Media Checks Automated scanning for negative news regarding the customer or entity. |
Adverse media checks included in AML suite. | |
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Custom Risk Rules Bank can configure custom criteria for risk assessment. |
Banks can set custom risk rules via the platform’s configuration options. | |
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Transaction Monitoring Integration Integrates customer risk scores with transaction monitoring systems for continuous compliance. |
Jumio advertises integration with transaction monitoring systems. | |
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Ongoing Due Diligence Frequency Frequency with which ongoing due diligence checks are automatically performed. |
No information available | |
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Risk Scoring Algorithm Transparency Provides auditability and explainability for risk score decisions. |
Jumio provides explanations for risk scores for auditability. | |
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Alert Generation Rate The average number of risk or compliance alerts generated per month. |
No information available | |
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Remediation Workflow Enables escalation and case management for high-risk findings. |
Case management and remediation workflow supported in dashboard. |
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Data Encryption at Rest Customer data is encrypted when stored in databases. |
Customer data is encrypted at rest according to platform security documentation. | |
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Data Encryption in Transit All communications and data transfers are encrypted. |
Jumio secures all communications with TLS/SSL encryption. | |
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Role-Based Access Control Granular control of access levels for different users and roles. |
Role-based access control is discussed in product security guide. | |
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Audit Trails Comprehensive logging of all user activities for compliance monitoring. |
Audit trails and logging are standard for compliance in the Jumio platform. | |
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Data Retention Policy Management Configurable policies for how long KYC data is retained. |
Data retention policies can be configured for compliance with data regulations. | |
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GDPR Compliance Product is compliant with European Union General Data Protection Regulation. |
Jumio states support for GDPR compliance and other regulatory frameworks. | |
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Data Anonymization Ability to anonymize personal data for analysis or testing. |
Data anonymization options noted in documentation for analysis/testing. | |
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Consent Management Mechanisms for capturing and tracking customer consent for data usage. |
Jumio provides digital consent management features. | |
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Incident Response Time Average time to respond to data breach or privacy incident. |
No information available | |
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Third-Party Audit Certifications Availability of SOC 2, ISO 27001, or similar security certifications. |
Jumio regularly undergoes third-party audits (e.g., ISO 27001, SOC 2). |
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Automated Regulatory Reporting Generates and submits compliance reports automatically. |
Automated regulatory/AML compliance reporting advertised as a capability. | |
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Country-Specific Compliance Modules Supports legal requirements unique to different jurisdictions. |
Jumio supports adapting workflows to various jurisdictions with country-specific modules. | |
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Audit Logs Stores detailed, tamper-evident records of actions for regulatory audits. |
Detailed, tamper-evident audit logging provided for regulatory audits. | |
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Change Management Logging Tracks all system configuration and policy changes. |
Change management logging is provided for audit and traceability. | |
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Regulatory Update Alerts Notifies users of regulatory or legal changes affecting compliance processes. |
Product monitors legal/regulatory changes and notifies compliance teams. | |
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SAR/CTR Filing Automation Supports Suspicious Activity Report (SAR) and Currency Transaction Report (CTR) generation and filing. |
SAR/CTR report generation and filing automation is included for AML compliance. | |
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Regulatory Filing Accuracy Accuracy rate of generated compliance reports. |
No information available | |
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Exception Management Tools for handling and resolving compliance exceptions. |
Exception and case management tools are standard platform features. | |
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Compliance Dashboard Central dashboard displaying current regulatory status and key compliance metrics. |
Compliance dashboard is included and promoted for monitoring KYC/AML processes. | |
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E-signature Support Allows digital signing of regulatory documents. |
Jumio platform supports e-signatures for digitally signing compliance documents. |
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Mobile Onboarding Customers can complete onboarding entirely from mobile devices. |
Mobile onboarding is a standard proposition highlighted in platform materials. | |
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Self-Service Portal Customers can update information or complete KYC tasks without direct assistance. |
Self-service portal allows customers to complete or update KYC independently. | |
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Guided User Flows Step-by-step guidance for users to complete KYC requirements. |
Platform offers guided, step-by-step user onboarding flows. | |
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Status Tracking Customers and bank staff can track the status of KYC verification in real time. |
Real-time status tracking for customers and staff is standard in platform. | |
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Multilingual Interface User interface available in multiple languages for diverse populations. |
Multilingual interface available as Jumio serves a global client base. | |
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Accessibility Compliance Interfaces conform to accessibility standards such as WCAG. |
Platform confirms accessibility conformance to WCAG where possible. | |
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Onboarding Completion Rate Percentage of users who successfully complete onboarding. |
No information available | |
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Onboarding Time Average time for a customer to complete the KYC onboarding process. |
No information available | |
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Real-Time Support Chat Live assistance during onboarding to resolve customer queries. |
Jumio provides live chat and help options during onboarding. | |
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Custom Branding Ability to brand the onboarding interface with the bank’s logo and colors. |
Platform allows custom branding of white-label onboarding flows. |
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API Availability Provides documented APIs for programmatic integration. |
API documentation and published APIs for integration are available. | |
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Core Banking System Integration Seamless connection to the bank's core systems. |
Jumio advertises core banking system integration with open APIs. | |
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Third-Party Data Source Integration Connects to external data sources for validation checks. |
Platform integrates with third-party data sources for customer validation. | |
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Identity Provider Integration Supports common SSO and identity providers for staff user authentication. |
SSO and identity provider integrations are available for enterprise clients. | |
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Webhook Support Triggers real-time notifications to other platforms via webhooks. |
Jumio includes webhook support for real-time update triggers. | |
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Batch Upload/Processing Supports bulk uploads and processing for large volumes of KYC requests. |
Platform supports batch/bulk KYC upload and processing features. | |
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Custom Workflows Supports creation of organization-specific onboarding and KYC workflows. |
Jumio allows definition of custom onboarding/KYC workflows. | |
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Data Export Options Multiple export formats (CSV, XML, JSON) for KYC data. |
Export options include CSV, XML, and JSON formats for data. | |
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Sandbox Environment Provides a non-production environment for integration testing. |
Sandbox/test environments provided for technical and integration testing. | |
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Integration SLA Service level agreement for integration uptime and support. |
No information available |
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Synthetic Identity Detection Detects attempts to create accounts with fabricated identities. |
Synthetic identity detection is specifically noted in fraud prevention documentation. | |
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Device Fingerprinting Identifies devices used by customers to detect and prevent fraud. |
Device fingerprinting used for fraud detection across onboarding flows. | |
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IP Reputation Analysis Assesses whether a customer's IP address is associated with suspicious activity. |
IP reputation checks are mentioned as part of the fraud framework. | |
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Behavioral Analytics Uses AI/machine learning to identify abnormal user behaviors. |
Behavioral analytics powered by AI is promoted for user investigation. | |
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Fraud Detection Rate Proportion of fraudulent accounts or attempts detected by the system. |
No information available | |
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Fraud Response Time Average time to respond to a suspected case of fraud. |
No information available | |
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Blacklist/Whitelist Management Maintains lists of suspected or trusted customers for screening. |
Blacklist and whitelist management standard in fraud detection tools. | |
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Velocity Checks Identifies rapid, repeated attempts to onboard or bypass controls. |
Platform supports velocity checks for patterns of repeated/fraudulent activity. | |
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Rule and Threshold Management Allows the bank to set and adjust fraud detection parameters. |
Jumio lets clients adjust risk/fraud threshold rules. | |
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Case Management Integration Integrates with case management for escalated investigations. |
Case management integration is part of Jumio’s suite for compliance teams. |
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Periodic KYC Refresh Automated reminders and workflows for routine re-verification. |
Platform supports periodic KYC refresh reminders and workflows. | |
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Event-Based KYC Triggering Automatically triggers reviews based on significant customer actions. |
KYC update events can be triggered by user or system actions. | |
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Continuous Transaction Monitoring Links KYC data to transaction analysis for real-time alerts. |
Continuous transaction monitoring enabled with client integration. | |
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Change Detection Detects and flags changes to customer information. |
Change detection supported for updating customer data. | |
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Ongoing Sanctions Monitoring Continuous screening against updated sanctions and watchlists. |
Ongoing sanctions monitoring included in compliance modules. | |
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Risk Profile Updating Frequency How often customer risk profiles are reviewed and updated. |
No information available | |
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Automated KYC Reminders Automatic notifications sent to customers for compliance tasks. |
Automatic, customizable KYC compliance reminders for customers. | |
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KYC Status Dashboards Provides staff with overview dashboards of KYC statuses. |
Real-time KYC status dashboards are standard for staff. | |
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Escalation Workflow Configurable workflows for cases that fail ongoing checks. |
Configurable escalation workflows featured for failed cases. | |
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Bulk Update Capability Ability to update KYC records for multiple customers at once. |
Batch update capability available for enterprise onboarding. |
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Custom Report Builder Create tailored reports on KYC processes and outcomes. |
Custom report builder is supported for tailored KYC analytics. | |
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Predefined Regulatory Reports Templates for standard compliance reports. |
Predefined regulatory/compliance report templates are available. | |
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Real-Time Analytics Dashboards Live dashboards for monitoring KYC performance metrics. |
Live analytics dashboards provided for KYC metric monitoring. | |
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Data Export for BI Tools Exports data for integration with business intelligence tools. |
Exports to BI and analytics tools supported. | |
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KYC Failure Rate Percentage of KYC applications that fail to meet compliance requirements. |
No information available | |
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Average Verification Time Report Analysis of time taken for verification steps. |
Average verification time reporting supported in analytics dashboards. | |
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Trend Visualization Visualizes changes in KYC-related KPIs over time. |
Trend visualization for KYC KPIs is available within analytics features. | |
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Data Quality Checks Automated flagging and reporting of data inconsistencies. |
Jumio performs automated data quality checks and reporting. | |
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User Audit Logs Exportable activity logs for user actions. |
Exportable user audit logs are available for compliance and analysis. | |
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API Access for Reporting Allows third-party reporting and data analysis tools to access KYC data via API. |
API access for third-party reporting tools is documented. |
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Concurrent User Capacity Maximum number of users that can simultaneously access the platform. |
No information available | |
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KYC Processing Throughput Number of KYC verifications processed per hour. |
No information available | |
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System Uptime SLA Guaranteed system uptime as per service agreement. |
No information available | |
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Cloud Deployment Support Can be deployed in cloud environments for scalable infrastructure. |
Cloud deployment support is prominent for Jumio KYX Platform. | |
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Horizontal Scalability System can scale by adding more servers or instances. |
Platform is horizontally scalable in cloud environments. | |
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Disaster Recovery RPO Recovery Point Objective in case of disaster. |
No information available | |
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Elastic Resource Allocation Automatically adjusts resources based on workload. |
Elastic/auto-scaling described in technical documentation. | |
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Load Balancing Distributes workload evenly across system resources. |
System supports load balancing in enterprise deployments. | |
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Queue Management Manages high load and processing queues efficiently. |
Platform features queue management for high-load scenarios. | |
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Performance Monitoring Real-time monitoring of system performance metrics. |
Real-time performance monitoring provided in admin portal. |
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24/7 Customer Support Round-the-clock availability of customer service. |
24/7 customer support offered to enterprise and regulated clients. | |
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Dedicated Account Manager Assigned vendor representative for ongoing support. |
Dedicated account managers available for large enterprise accounts. | |
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User Training Resources Availability of training materials and programs for staff. |
Extensive training resources including documentation and videos. | |
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Knowledge Base Access Comprehensive articles and documentation available online. |
Online knowledge base is available publicly and to clients. | |
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Regular System Updates Scheduled updates for new features and compliance changes. |
Regular system updates are released for new features and compliance. | |
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Custom Feature Development Ability to request and implement bespoke product features. |
Custom/bespoke feature development offered for enterprise customers. | |
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Support Ticket Resolution Time Average time to resolve a standard support ticket. |
No information available | |
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SLAs for Issue Escalation Contracted timeframes for addressing critical issues. |
No information available | |
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User Community Forum Online forum for peer support and knowledge sharing. |
User community and support forums available for client interaction. | |
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API Versioning & Deprecation Notices Advance communication of changes to integration APIs. |
API versioning and deprecation notices communicated for integrations. |
Solutions for identifying and preventing various types of fraud across banking channels and products.
More Fraud Detection and Prevention
More Compliance ...
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Multi-source Data Aggregation Ability to ingest and process data from numerous sources (core banking, payments, KYC systems, etc.) |
Jumio KYX integrates data from core banking, payments, KYC/AML sources, and biometric liveness checks. | |
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Real-time Data Processing Capability to process data and trigger analysis instantly as transactions occur. |
Described as real-time KYC/AML compliance and verification platform. | |
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API Integration Support Supports integration via REST, SOAP, or other standard APIs for seamless data exchange. |
Jumio provides RESTful API documentation, evidencing API integration support. | |
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Historical Data Import Ability to import and analyze historical transaction data for establishing baselines and trend analysis. |
Platform supports importing historic data for monitoring and case management. | |
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External Data Feeds Integration with third-party data providers, such as watchlists, sanctions lists, and PEP databases. |
Integrates with global sanctions, watchlist, and PEP sources for AML screening. | |
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Batch Data Processing Supports processing large batches of data for end-of-day or scheduled checks. |
Supports batch onboarding and ongoing batch checks for AML monitoring. | |
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Data Cleansing and Normalization Automatic normalization, deduplication, and cleansing of ingested data. |
Platform uses automated ID document normalization and fraud rejection (cleansing). | |
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Scalable Ingestion Volume The maximum volume of records or transactions that can be ingested per second. |
No information available | |
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Data Encryption in Transit Ensures all ingested data is encrypted while moving between systems. |
Encryption in transit is explicitly listed in Jumio's security documentation. | |
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Data Encryption at Rest Ensures data is encrypted while stored in the system. |
Encryption at rest is specified for GDPR and global compliance. |
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Rule-based Detection Configurable static rules (e.g., thresholds, velocity, geographic restrictions) for identifying suspicious behavior. |
Platforms allow for customizable rule sets for flagging suspicious activity (e.g., document mismatch, liveness failure). | |
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Machine Learning Detection Uses machine learning algorithms to adaptively detect unknown patterns of fraud or compliance risk. |
Jumio uses AI/machine learning for fraud detection and adaptive risk scoring. | |
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Custom Rule Builder Allows users to create and modify their own rules without programming. |
Admin interface allows customization of verification rule sets without coding. | |
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Behavioral Profiling Builds profiles for customers and accounts to detect deviations from normal activity. |
Behavioral profiling via device data, face biometrics, and activity trends used for monitoring. | |
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Peer Group Analysis Compares customer activity to peer groups to spot anomalies. |
Not as far as we are aware.* No evidence of peer group analysis in feature set or documentation. | |
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Real-time Scoring Assigns risk/fraud scores to transactions or accounts instantly as activity is processed. |
Risk scoring and decisioning are delivered instantly during verification. | |
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Adaptive Thresholds Adjusts detection thresholds dynamically based on risk and trends. |
No information available | |
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False Positive Rate Percentage of alerts identified as non-fraudulent during investigation. |
No information available | |
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Detection Latency Average time taken to identify and flag a suspicious event. |
No information available | |
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Outlier/Anomaly Detection Identifies rare events that deviate from established patterns. |
Outlier and anomaly detection incorporated through AI in facial and document analysis. | |
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Threat Intelligence Integration Access to global fraud, cyber, and compliance threat intelligence feeds. |
No information available | |
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Case Prioritization & Risk Ranking Automatically scores and ranks alerts/cases by risk level. |
Platform assigns and prioritizes risk scores to investigations and alerts. | |
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Sanctions and Watchlist Screening Real-time checks against OFAC, FATF, UN, and custom lists. |
Screening against OFAC, FATF, UN, and local watchlists is core to AML function. | |
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Regulatory Rule Updates Automated updates of detection rules and patterns according to latest regulatory requirements. |
Jumio updates sanctions and risk rules to reflect current regulations. | |
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Self-learning Feedback Loop System learns from investigator outcomes to reduce future false positives. |
Platform uses investigation outcomes to train and improve fraud detection models. |
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Automated Alert Generation Automatically creates alerts for potentially suspicious activities based on detection rules. |
Generates automated alerts for suspicious AML/KYC results or document issues. | |
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Case Assignment and Escalation Assigns cases to investigators and provides workflow for escalation to compliance officers or higher authorities. |
Case/workflow management documented in product literature. | |
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Case Notes and Attachment Support Allows investigators to add notes and attach supporting documentation to cases. |
Investigators can add notes and upload documentation to cases. | |
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Case Tracking and Audit Trail Maintains a complete history of all case actions and changes for compliance and audit needs. |
Case history and audit trails are recorded to meet compliance requirements. | |
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SLA Management Monitors compliance with service level agreements (e.g., investigation deadlines). |
No information available | |
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Bulk Case Actions Enables management of multiple cases at once (e.g., close, escalate, assign). |
No information available | |
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Case Status Tracking Tracks the status (open, in progress, closed, etc.) for all alerts and cases. |
Case status (open, pending, closed) tracking is part of case workflow. | |
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Automated Case Resolution Suggestions Provides automatic recommendations for resolving alerts/cases based on machine learning or rule-based analysis. |
No information available | |
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Link Analysis between Cases Visualizes links and relationships between alerts and cases (e.g., network analysis). |
No information available | |
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Case Volume Capacity The maximum number of active cases that can be managed simultaneously. |
No information available | |
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Multi-user Collaboration Supports multiple users working on a case simultaneously with tracked changes. |
Multiple case users and comment threads supported in compliance ops. | |
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Alert Deduplication Automatically removes duplicate alerts to improve investigator efficiency. |
Deduplication features in place to prevent repeated case/alert work. |
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Role-based Access Control (RBAC) Allows creation of user roles with defined permissions. |
Role-based user access detailed in the platform's admin guides. | |
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Two-factor Authentication Supports multi-factor login for enhanced user security. |
Supports multi-factor authentication for access security. | |
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Single Sign-On (SSO) Integration Integrates with SSO standards (SAML, OAuth, etc.) for centralized authentication. |
No information available | |
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Granular Permission Management Enables detailed control over user rights at feature, data, or function level. |
Granular permissions at data and function level for compliance. | |
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User Activity Monitoring Tracks and logs all user actions for audit and security. |
Tracks user actions for security and audit. | |
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Password Policy Enforcement Supports enforcing strong password requirements and expiration policies. |
Strong password enforcement included in user access documentation. | |
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Session Timeout Automatically logs out users after inactivity to prevent unauthorized access. |
Session timeout and auto-logout described in help and security documentation. | |
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Access Attempt Logging Logs all successful or failed login attempts. |
Tracks all access attempts for security monitoring. |
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Pre-built Reports Provides standardized reports for common compliance and fraud scenarios. |
Pre-built regulatory and compliance reports available. | |
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Custom Report Builder Allows users to design and schedule bespoke reports. |
No information available | |
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Dashboard Visualization Interactive dashboards to visualize key metrics and trends. |
Provides dashboard visualizations for compliance status/KPIs. | |
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Drill-down Analytics Ability to explore data in more detail from high-level summaries. |
Drill-down analytics described in dashboard features. | |
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Real-time Monitoring Widgets Live visualization of current alerts, cases, and operational KPIs. |
Live widgets for alert and case status are shown in admin UI. | |
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Scheduled Report Distribution Automated emailing or distribution of regular reports. |
No information available | |
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Exportable Data Formats Reports can be exported as PDF, CSV, XLS, etc. |
Reports and data can be exported in CSV, XLSX, and PDF. | |
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Regulatory Compliance Reporting Meets local and global compliance reporting mandates (e.g., SAR, STR, CTR, AMLD). |
Supports SAR/STR, AMLD, and regional compliance outputs. | |
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Case Closure Time Analysis Reporting on average time to resolution for cases. |
No information available |
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Configurable Regulatory Rules Flexibility to update compliance checks as local or global regulations change. |
Rules can be adjusted for new regulatory requirements. | |
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Automated Regulatory Updates System automatically receives and applies updates for new laws, sanctions, and best practices. |
Platform automatically receives new lists, regulatory data, and fraud patterns. | |
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Regulatory Audit Trail Complete, immutable logs for every action, decision, and change to meet regulator requirements. |
Full audit trails and immutable logs are standard for compliance. | |
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Retention Policy Management Configurable policies for data and case retention according to jurisdiction. |
Supports configurable retention policies per jurisdiction. | |
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SAR/STR Generation Automatic generation and formatting of Suspicious Activity/Transaction Reports. |
Automatic SAR/STR generation included in regulatory reporting suite. | |
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Customer Due Diligence (CDD) Support Verifies customer identity and risk at onboarding and ongoing intervals. |
CDD is a core function on onboarding and for ongoing monitoring. | |
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Ongoing Monitoring of PEPs Continuous checks on Politically Exposed Persons and related entities. |
Continuous monitoring for PEPs is included in compliance modules. | |
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KYC/AML Compliance Tools Supports comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) checks. |
Supports KYC/AML compliance for onboarding and monitoring. | |
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Cross-border Compliance Support Handles international regulations and cross-jurisdiction risk scenarios. |
Addresses cross-border regulatory compliance scenarios. |
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Horizontal Scalability The system can add resources across servers or clusters for greater throughput. |
Supports horizontal scaling as a cloud-native SaaS platform. | |
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Vertical Scalability Supports increased performance by adding hardware to a single node. |
Architecture allows resource scaling as traffic increases. | |
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Cloud Deployment Support Functions in cloud environments (AWS, Azure, GCP) for flexibility and resilience. |
Cloud deployment available for AWS, Azure, and GCP. | |
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On-premise Deployment Support Can be installed in a privately managed infrastructure for data residency requirements. |
No information available | |
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Average Transaction Processing Speed Time taken to process and analyze a transaction/event. |
No information available | |
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Maximum Supported Users Peak concurrent users the system can handle without performance degradation. |
No information available | |
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Maximum Supported Data Volume Total amount of historical data the platform can store and analyze efficiently. |
No information available | |
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Disaster Recovery Capability Automated backup, replication, and rapid recovery in case of hardware or software failure. |
System includes disaster recovery and data backup as part of managed SaaS offering. |
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Intuitive Navigation Modern, user-friendly design for easy access to key functions and data. |
User interface described as modern and user-friendly, with focus on usability. | |
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Customizable Dashboards Users can personalize dashboards to focus on relevant alerts, KPIs, and tasks. |
Dashboards can be customized for user roles and needs. | |
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Responsiveness Interface functions well on desktop, tablet, and mobile devices. |
Platform is web-based, works on desktop, tablet, and mobile browsers. | |
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Accessibility Compliance (WCAG) Meets accessibility standards for vision, hearing, and mobility-impaired users. |
No information available | |
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Multilingual Support Supports operation and visualization in multiple languages. |
Several languages supported for international clients. | |
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Contextual Help and Tooltips Built-in guidance and documentation available throughout the platform. |
Tooltips and in-app help included. | |
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Quick Search and Filtering Fast lookup and advanced filtering for cases, alerts, and transactions. |
Fast search and advanced data filtering demonstrated in demo videos. | |
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Bulk Data Editing Ability to process and update multiple records at once. |
No information available |
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RESTful API Availability Comprehensive APIs for fetching or pushing data to/from other systems. |
Comprehensive availability of RESTful APIs indicated in developer section. | |
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Webhook Support Send push notifications to external systems as events occur. |
No information available | |
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Third-party Connector Marketplace Prebuilt connectors for leading systems (CRM, core banking, data enrichment, etc.). |
No information available | |
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Custom Workflow Integration Allows incorporation of custom business logic or process automations. |
No information available | |
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Scripting & Plugin Support Extend platform with custom scripts or plug-ins as needed. |
No information available | |
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Event-driven Architecture Supports trigger-based actions and responses to key platform events. |
No information available | |
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Legacy System Integration Specialized adapters for older or proprietary systems. |
No information available | |
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Data Output Formats Range of supported export formats for data exchange (CSV, JSON, XML). |
Multiple export formats (CSV, JSON, XML) supported. |
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Continuous Transaction Monitoring Ongoing real-time monitoring of all banking and payment transactions. |
Continuous transaction and identity monitoring for all customers. | |
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Customer Risk Scoring Assigns and updates risk scores for individual and business customers. |
Risk scores assigned for all customers, with periodic updates. | |
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Channel Monitoring Monitors transactions across branches, ATMs, online, mobile, call centers, etc. |
KYC/AML monitoring across all digital and physical channels. | |
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Entity Relationship Mapping Identifies connections between accounts, customers, vendors, and third parties. |
Connects entities (accounts, customers) through case management and monitoring. | |
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Transaction Velocity Checks Detects rapid succession of transactions that may indicate structuring or layering. |
Velocity checks included in KYC and monitoring for suspicious activity. | |
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Geolocation Analysis Identifies transactions occurring from unusual or high-risk locations. |
Geolocation analysis for transaction and verification risk. | |
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Device Fingerprinting Detects usage of new, risky, or known suspicious devices. |
Device fingerprinting with risk-based logic for new or suspicious devices. | |
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Biometric/Behavioral Biometrics Monitoring Supports detection of fraud via typing patterns, voice, facial recognition, etc. |
Supports biometric and behavioral biometrics including facial liveness, typing, and device. | |
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Real-time Alerts to Customers Notifies customers immediately when potentially suspicious activity is detected. |
Platform can instantly notify customers (e.g., failed verification or fraud detected). |
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24/7 Technical Support Access to round-the-clock technical support team. |
24/7 technical support offered per vendor documentation. | |
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Comprehensive Documentation Well-maintained reference docs, including API and configuration guides. |
Comprehensive documentation available for system and API. | |
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Service Level Agreement (SLA) Uptime Guaranteed minimum percentage of system availability. |
No information available | |
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Regular Product Updates Product enhancements and security patches delivered regularly. |
Regular product updates and new compliance sanctions releases. | |
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Customer Success Management Dedicated resources for onboarding, training, and continual improvement. |
Customer onboarding, training, and ongoing support offered. | |
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Issue and Ticket Tracking System Central system for raising, tracking, and managing support incidents. |
Issue and support ticket tracking provided. | |
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Online Community/Knowledge Base Access to user forums, known issues, and best practices resources. |
Knowledge base and community forums are available, as per website. |
Tools for anti-money laundering screening, know-your-customer processes, and sanctions checking to ensure compliance with financial crime prevention regulations.
More AML and KYC Solutions
More Risk & Compliance ...
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Digital Document Capture Ability to capture and upload client documents electronically. |
Jumio KYX enables digital document capture, allowing users to upload identity documents via mobile and web. | |
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Biometric Verification Use of fingerprint, facial recognition, or other biometrics for identity verification. |
Platform advertises biometric facial recognition and liveness detection for identity verification. | |
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E-signature Integration Support for electronic signature workflows for onboarding agreements. |
Supports e-signature workflows through integration with onboarding and compliance processes. | |
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Real-time ID Verification Immediate validation of government-issued IDs using integrations with official databases. |
Includes real-time ID verification via document capture and database integrations. | |
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Sanctions and Watchlist Screening Automated screening of new clients against global sanctions and watchlists. |
Jumio performs automated sanctions and watchlist screening as part of AML checks. | |
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Automated Risk Scoring System-generated risk scores based on client profile and behavior. |
Automated risk scoring included in compliance automation toolkit. | |
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Onboarding Time Average time taken to onboard a new client end-to-end. |
No information available | |
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KYC Form Generation Automatic generation and pre-filling of regulatory KYC forms. |
KYC form generation and pre-fill available to accelerate onboarding. | |
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Multi-language Support Ability to provide the onboarding experience in multiple languages. |
Product documentation references support for multiple languages during onboarding. | |
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Mobile Onboarding Support for mobile/web-friendly onboarding processes. |
Mobile/web onboarding supported via responsive web and native app tools. | |
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Duplicate Detection Detection of duplicate or suspicious client entries during onboarding. |
Duplicate detection and fraud detection mentioned as platform features. | |
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Automatic PEP Identification Identification of Politically Exposed Persons during onboarding. |
PEP identification performed during AML screening. | |
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Customizable Workflows Ability to adapt onboarding steps for different client types or risk profiles. |
Platform markets customizable onboarding flows based on use case and risk. |
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Continuous Sanctions Screening Automated, recurring checks against updated sanctions and watchlists. |
Continuous sanctions screening provided as part of ongoing monitoring. | |
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Adverse Media Monitoring Scanning for negative news and media about clients in real-time. |
Adverse media monitoring referenced in product brochures and site. | |
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Transaction Monitoring Automated analysis of transactions to detect suspicious or anomalous activity. |
Automated transaction monitoring available for AML compliance. | |
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Alert Generation System generation of alerts for potential AML/KYC violations. |
Alert generation included in event-driven AML/KYC process. | |
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False Positive Rate Proportion of alerts found to require no further investigation. |
No information available | |
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Rule-based Alerting Configurable rules to tailor alert logic to business and regulatory needs. |
Rule-based alerting for suspicious activity and watchlist screening is configurable. | |
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Machine Learning-Based Anomaly Detection Advanced analytics using ML algorithms to spot unusual patterns in data. |
Jumio employs AI/ML for anomaly detection and fraud prevention. | |
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Volume Processed Average number of clients or transactions screened per day. |
No information available | |
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Customizable Screening Intervals Ability to configure how frequently clients are re-screened. |
Screening intervals and timing can be configured by compliance teams. | |
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Auto-Remediation Tools Automated workflows for routine remediation and case closure. |
Automated remediation workflows are available for routine case resolution. | |
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Escalation Management Tools to escalate high-risk findings to compliance teams. |
Product includes tools for escalations to compliance staff. | |
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Watchlist Coverage Breadth Number of global and regional lists covered. |
No information available | |
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Audit Log Retention Length of time audit logs are retained. |
No information available |
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Centralized Case Tracking A unified dashboard and database for managing active and historical compliance cases. |
Central case tracking dashboard offered as part of case management. | |
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Automatic Case Creation Automatic opening of investigation cases when alerts are triggered. |
Cases automatically generated from alerts and system triggers. | |
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Collaborative Workflows Support for multiple team members to work on the same case with proper controls. |
Collaborative workflows and access controls allow multiple team members on a case. | |
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Task Assignment & Queueing Ability to assign cases and tasks to specific team members. |
Task assignment and queueing capability available for efficient team operations. | |
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Timeline Auditing Comprehensive timeline logs showing all actions, comments, and decisions. |
Timeline audits/logs available for all case actions, comments, and decisions. | |
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Case Closing Time Average time from case opening to closing. |
No information available | |
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Evidence Management Central storage and organization for case-related supporting documentation. |
Evidence and document management included for compliance case files. | |
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Case Prioritization Support for automatic or manual prioritization based on risk or urgency. |
Case prioritization supported via risk-based automation. | |
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Automated Reporting to Authorities Ability to generate and submit regulatory filings (e.g., Suspicious Activity Reports). |
Supports automatic generation and submission of regulatory filings (e.g., SARs). | |
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Customizable Templates Editable templates for common investigation procedures and documentation. |
No information available | |
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User Access Controls Granular permissions to limit access to sensitive case information. |
User roles and access controls for sensitive case data management. | |
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Case Searchability Advanced search and filter capabilities for all case data. |
No information available |
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API Access Comprehensive APIs for integrating with CRM, core banking, or investment platforms. |
API documentation available. Platform integrates with other core systems. | |
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Batch Data Uploads Support for bulk import/export of client or transaction data. |
Batch data upload/import supported for customer and transaction records. | |
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Third-Party Data Integration Integrations with external data providers (e.g., credit bureaus, public records). |
Third-party data (credit, AML, sanctions) integrations are a core component. | |
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Regulatory File Format Support Ability to ingest and export data in required regulatory formats (XML, CSV, etc.). |
Exports and ingests in CSV, XML, and other regulatory formats are supported. | |
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Real-Time Data Sync Ability to send and receive data in real-time with other business systems. |
Jumio KYX supports real-time data synchronization with business systems via APIs. | |
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Webhook Support Support for push notifications and real-time updates via webhooks. |
Webhook support documented for notifications and updates. | |
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Integration Time Average time required to implement out-of-the-box integrations. |
No information available | |
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Standardized APIs (REST/SOAP) Availability of modern REST or SOAP APIs. |
RESTful APIs documented as part of integration toolkit. | |
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Single Sign-On (SSO) Support for SSO with enterprise identity providers. |
Single Sign-On (SSO) with enterprise providers referenced in documentation. | |
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Custom Connector Availability Readily available connectors for industry-specific tools and platforms. |
No information available | |
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Cloud Platform Compatibility Support for integration with major cloud services (AWS, Azure, GCP). |
Platform supports AWS, Azure, and other cloud integrations. |
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Automatic Regulatory Updates Regular updates reflecting new or amended laws and regulations. |
Automated regulatory updates are highlighted as a benefit for Jumio clients. | |
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Geographic Regulation Coverage Number of jurisdictions/regulatory regimes supported. |
No information available | |
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Configurable Reporting Rules Ability to customize rules to support specific local requirements. |
Reporting rules can be customized to meet specific local regulations. | |
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Regulatory Change Alerts System notifications when compliance requirements change. |
No information available | |
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Pre-built Regulatory Reports Templates for common regional reports (e.g., SAR, STR). |
Platform includes templates for standard regulatory filings such as SARs. | |
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AML Program Template Library Built-in templates for AML policy and procedure documents. |
No information available | |
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Support for FATF Recommendations Alignment with Financial Action Task Force best practices. |
Compliance with FATF recommendations and best practices is stated in marketing materials. | |
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Data Residency Configurability Ability to store data in specific jurisdictions to comply with local laws. |
No information available | |
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Audit Trail Completeness Coverage and detail level in logs for regulatory audits. |
Detailed audit trails for all compliance actions are maintained. | |
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Electronic Filing Support Ability to file reports directly with regulatory agencies electronically. |
Supports electronic filings with agencies such as FinCEN. | |
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Regulatory Certification Product holds certifications verifying regulatory compliance (e.g., SOC2, ISO 27001). |
Jumio demonstrates SOC2/ISO27001 certification for regulatory compliance. |
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Intuitive Interface Modern, user-friendly dashboard and navigation. |
Modern, user-friendly interface demonstrated in product screenshots. | |
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Role-based Dashboards Customized UI and data views for different user roles. |
Role-based dashboards and custom UIs are a standard feature. | |
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Search and Filter Tools Advanced filtering and search across all compliance data. |
Advanced search and filter functions offered throughout the product. | |
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Bulk Actions Perform actions or updates on multiple records simultaneously. |
No information available | |
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Customizable Notifications Users can set preferences for system alerts and notifications. |
Supports configurable notifications and alerting to users. | |
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Accessibility Features Support for users with disabilities (e.g., screen reader compatibility). |
No information available | |
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Multi-device Support Usable across desktop, tablet, and mobile devices. |
Multiple device support (desktop, tablet, mobile) cited as benefit of platform. | |
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User Training Materials Built-in guides, tutorials, and help resources. |
Training and support documentation included in onboarding package. | |
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Customizable Workspaces Personalized home screens and workflow layouts. |
No information available | |
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Localization Settings Support for local time zones, currencies, and date formats. |
Localization for currencies, dates, and time zones is referenced. | |
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Queue Management Efficient prioritization and handling of user tasks and queues. |
No information available |
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Custom Report Builder Tool to build custom reports from compliance data. |
No information available | |
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Scheduled Reporting Automated routine delivery of compliance and risk reports. |
No information available | |
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Export Formats Range of available export formats (PDF, CSV, XLSX, etc.). |
No information available | |
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Dashboard Analytics Real-time dashboards for monitoring key AML/KYC metrics. |
No information available | |
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Investigative Statistics Aggregate data on investigations, case closures, and alert resolution. |
No information available | |
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Alert Volume Analytics Reports quantifying alerts generated over time. |
No information available | |
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Regulatory Filing Logs Detailed logs of past regulatory filings and deadlines. |
No information available | |
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Dashboard Refresh Rate Frequency with which live dashboards are updated. |
No information available | |
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Audit-Ready Reports Reports configured to satisfy audit requirements. |
No information available | |
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Case Productivity Metrics KPIs on team performance and case handling speed. |
No information available | |
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Data Visualization Tools Built-in graphs, charts, and data visualization capabilities. |
No information available |
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End-to-End Encryption All data encrypted at rest and in transit. |
Data is encrypted in transit and at rest; standard for Jumio's security and compliance requirements. | |
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Role-Based Access Control (RBAC) Policy-driven access restrictions based on employee roles. |
RBAC is mentioned as part of granular access and security settings. | |
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Multi-factor Authentication Requirement for multiple methods of identity verification. |
Multi-factor authentication supported as standard for enterprise security. | |
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Data Masking Automatic obfuscation of sensitive fields in UI and exports. |
Data masking/obfuscation referenced in privacy feature set. | |
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Granular Audit Logs Detailed records of all data access and changes. |
Granular audit logs available to track every user or system action. | |
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GDPR Compliance Features supporting General Data Protection Regulation requirements. |
Platform is GDPR compliant and enables user privacy controls. | |
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Data Deletion and Retention Automated procedures for retention and secure deletion of records. |
Automated retention policies and secure deletion implemented for compliance. | |
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Secure Data Export/Import Encrypted transfers of data during bulk export/import. |
Secure encrypted import/export supported for bulk data movements. | |
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Penetration Testing Frequency How often the system undergoes security testing. |
No information available | |
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Data Breach Notification Tools Capabilities to identify, report, and manage data breaches. |
No information available | |
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Redaction Tools Built-in support for redacting sensitive data upon request. |
Redaction tools included to support user privacy and access requests. |
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Concurrent User Support Maximum number of simultaneously active users supported. |
No information available | |
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Transaction Processing Speed Average time to process a compliance check on a transaction. |
No information available | |
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Data Storage Capacity Maximum amount of data that can be stored natively. |
No information available | |
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Uptime SLA Guaranteed system availability as a Service Level Agreement. |
No information available | |
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Disaster Recovery Time Objective (RTO) Time required to restore systems following an outage. |
No information available | |
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Elastic Compute Ability to dynamically allocate computing resources under load. |
Elastic compute supported for high-volume onboarding spikes. | |
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Batch Processing Throughput Number of clients/transactions processed per batch. |
No information available | |
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Latency Monitoring Tools for measuring and alerting on API/processing latency. |
No information available | |
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Geographic Load Distribution Use of data centers in multiple regions for workload balancing. |
No information available | |
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Auto-scaling Capabilities Automatic scaling of resources based on user or transaction volume. |
Auto-scaling in cloud environments documented for performance under load. |
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24/7 Multichannel Support Availability of technical and compliance support at all hours via multiple channels. |
24/7 support referenced in SLAs and service guarantees. | |
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Dedicated Account Manager Assignment of a named relationship manager for client queries. |
No information available | |
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Onboarding & Training Services Provision of user onboarding and comprehensive training. |
Onboarding and training included in new client packages. | |
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SLAs for Issue Resolution Defined escalation paths and timeframes for issue resolution. |
SLAs define escalation paths and timeframes for fixing issues. | |
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User Community Access Forums, events, and online communities for shared knowledge. |
No information available | |
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Comprehensive Documentation Up-to-date documentation, user guides, and FAQs. |
Extensive online documentation and support resources provided. | |
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Product Roadmap Transparency Visibility into upcoming features and planned improvements. |
No information available | |
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Change Management Support Guidance and tools for deploying updates and system changes. |
No information available | |
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SLAs for System Uptime Service guarantees for application and API availability. |
No information available | |
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Feature Request Process Formal mechanism for clients to request improvements. |
Clients can request product improvements via a formal channel. |
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Transparent Pricing Full disclosure of all fees, including setup, support, and maintenance. |
Transparent pricing and service terms are published. | |
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Modular Licensing Ability to license and pay for only required functions. |
Ability to purchase only functions required for client's use case. | |
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Scalable Pricing Tiers Pricing flexibility as business and usage scales. |
Scalable pricing based on firm size or transaction volume. | |
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Pay-per-use Model Option for consumption-based pricing. |
No information available | |
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No Hidden Fees No undisclosed or unanticipated charges outside standard pricing. |
Standard agreements exclude hidden fees; extra charges disclosed. | |
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Volume Discounts Discounted pricing for large numbers of users or transactions. |
No information available | |
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Contract Flexibility Provisions for short, medium, or long-term contracts and renewal options. |
No information available | |
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Free Trial Availability Ability to try the software before committing financially. |
Free trial or demo is available according to product site. | |
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Implementation Fee Upfront costs for implementation and integration. |
No information available | |
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Annual Maintenance Fee Yearly fee for updates and ongoing support. |
No information available |
Digital platforms streamlining the account opening process, including KYC (Know Your Customer), AML (Anti-Money Laundering) checks, and documentation management.
More Client Onboarding Solutions
More Client Services ...
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Digital Account Application Allows clients to open accounts electronically through web or mobile platforms. |
Jumio KYX supports digital account onboarding via web and mobile, as per product documentation. | |
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Progress Tracking Displays onboarding progress for clients and staff in real time. |
No information available | |
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Pre-filled Forms Automatically fills client forms with known or previously entered data. |
No information available | |
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Multi-language Support Provides onboarding platform in multiple languages. |
Platform states support for multi-language onboarding experiences. | |
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Multi-currency Support Supports accounts across various currencies. |
Documentation and platform marketing mention multi-currency compliance and support. | |
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Customizable Workflows Allows configuration of onboarding steps and requirements per client type. |
. | No information available |
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Branch/Channel Integration Supports initiation at branch, online, or hybrid channels. |
. | No information available |
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Bulk Onboarding Enables onboarding of multiple clients in batch. |
. | No information available |
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Onboarding Time Average time to complete an account opening process. |
. | No information available |
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Account Types Supported Different types of client accounts supported (e.g., individuals, corporates, trusts). |
. | No information available |
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Referral Tracking Tracks referral sources and incentives in onboarding. |
. | No information available |
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Cross-device Continuity Clients can start onboarding on one device and resume on another. |
. | No information available |
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Error Validation & Guidance Automatically detects errors and provides in-form guidance. |
. | No information available |
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API Integration for CRM Connects onboarding process with existing client management systems. |
. | No information available |
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Document Upload Allows clients to upload identification documents securely. |
ID and document upload is a core part of Jumio’s identity verification. | |
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eKYC Integration Supports electronic KYC data sources for instant verification. |
eKYC via real-time electronic identity and documentation check is supported. | |
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Biometric Verification Uses selfie, face match or fingerprint for identity confirmation. |
Biometric face match and liveness detection are primary features of Jumio KYX. | |
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OCR Extraction Extracts data from documents using Optical Character Recognition. |
Jumio platform uses OCR for data extraction from identification documents. | |
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Video KYC Supports client interviews or ID validation through video chat. |
Supports video KYC and ID validation via video during onboarding, as indicated in products/services. | |
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Sanctions & Watchlist Screening Screens client against global blacklists, sanctions and PEP lists. |
Jumio performs global sanctions/watchlist and PEP checks as part of AML compliance. | |
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Proof of Address Handling Verifies and stores client proof of address. |
Proof of address verification and documentation present as a standard KYC step. | |
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Auto-Fail/Flag Criteria Automatically flags or blocks applications with suspect information. |
Automated flagging and fail/stop for suspect applications is a marketed capability. | |
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Name Matching Quality Level of accuracy in matching client names to watchlists. |
. | No information available |
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Age Verification Checks client meets minimum age requirements. |
. | No information available |
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Source of Funds Collection Collects data on the origin of client funds. |
. | No information available |
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Real-time KYC Decision Gives instant pass/fail approval for KYC checks. |
Real-time KYC pass/fail decisions highlighted as key product differentiator. | |
|
KYC Reuse Frequency Allows reuse of existing KYC data for returning clients. |
. | No information available |
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Third-Party Verification Integration Integrates with external KYC, ID, or background-check providers. |
Jumio integrates with external data and verification providers for enhanced background checks. |
|
Politically Exposed Persons (PEP) Screening Searches clients for PEP status using global lists. |
PEP screening offered as part of Jumio’s AML package. | |
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Transaction Pattern Analysis Analyzes historical client transactions for anomalies. |
Transaction anomaly detection (AML) mentioned as part of ongoing monitoring. | |
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Adverse Media Screening Checks clients against negative media databases. |
Adverse media screening provided via data partner integrations. | |
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Custom AML Rules Engine Supports creation and management of custom AML rules. |
No information available | |
|
Dynamic Risk Scoring Assigns risk scores to clients based on profile attributes and behaviors. |
. | No information available |
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False Positive Rate The proportion of alerts triggered in error by AML screening. |
. | No information available |
|
Automated Suspicious Activity Report (SAR) Filing Generates and submits SARs automatically for relevant cases. |
. | No information available |
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Continuous Monitoring Ongoing surveillance for suspicious patterns during and after onboarding. |
Continuous ongoing monitoring for AML suspicious activity is a described feature. | |
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Regulatory Database Updates Frequency of updates to sanction, PEP, and watchlist sources. |
. | No information available |
|
Alert Escalation Workflow Automated workflows for timely escalation of AML alerts. |
. | No information available |
|
Audit Logging of AML Actions Keeps a secure, complete log of AML-related actions. |
. | No information available |
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Geographic Risk Assessment Evaluates client risk based on country/jurisdiction. |
. | No information available |
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Real-Time AML Checks Performs AML screening in real time during onboarding. |
. | No information available |
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AML Screening Coverage Number of countries/jurisdictions covered by AML screening. |
. | No information available |
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Secure Document Storage Stores client documents in secure, encrypted databases. |
Explicitly advertises secure, encrypted storage of all client uploaded documents. | |
|
Drag-and-Drop Upload Allows clients to easily upload required documentation. |
Platform UI demonstrates drag-and-drop document upload functionality. | |
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Document Format Support Accepts a wide range of file types and sizes. |
Public documentation lists extensive support for document file types. | |
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Version Control Tracks changes and maintains history of document uploads. |
. | No information available |
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Automated Document Expiry Alerts Notifies staff or clients when documents are out-of-date. |
. | No information available |
|
In-Platform Documentation Checklist Guides clients to provide required documents for their account type. |
. | No information available |
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Bulk Document Handling Processes multiple documents at once (e.g. corporate onboarding). |
. | No information available |
|
Digital Signature Capture Supports electronic signature for contracts and agreements. |
Digital signature capture & consent included in onboarding flow (as seen in demos/marketing). | |
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Data Extraction Automation Automates data capture from uploaded documents. |
. | No information available |
|
Document Retention Policy Automation Automates document deletion or archiving according to compliance policy. |
. | No information available |
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Personal Data Masking Masks sensitive information on stored or displayed documents. |
. | No information available |
|
Document Validation Rate Proportion of documents automatically validated by the system. |
. | No information available |
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Mobile Document Capture Enables document upload via mobile camera with cropping and enhancement. |
Document uploads via mobile device and optimized camera, cropping, are showcased. | |
|
Data Entry Field Validation Checks format and completeness of client-entered data. |
. | No information available |
|
Open API Availability Supports open RESTful APIs for custom integrations. |
RESTful APIs available for custom integrations, per developer documentation. | |
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Core Banking Integration Links onboarding to core banking/brokerage systems for seamless account provisioning. |
No information available | |
|
Third-party Middleware Support Supports integration with middleware and other orchestration tools. |
No information available | |
|
KYC/AML Provider Connections Out-of-the-box connections to KYC and AML data/verification providers. |
. | No information available |
|
CRM Integration Synchronizes data with customer relationship management systems. |
Marketed CRM integration (Salesforce, etc.) available. | |
|
eSignature Service Integration Built-in integrations with external e-signature providers. |
. | No information available |
|
Real-Time Data Sync Pushes onboarding data in real time to connected systems. |
Integration and data sync to customer and compliance systems is supported in real time. | |
|
Webhooks/Notifications Supports automated callbacks or notifications to external systems. |
. | No information available |
|
SCIM/Directory Integration Supports enterprise identity directories for user sync and SSO. |
No information available | |
|
SSO/SAML Authentication Enables single sign-on for advisors and staff. |
Supports SSO through SAML for staff/partner users (per Jumio documentation). | |
|
Data Import/Export Tools Allows bulk migration into/out of the onboarding system. |
. | No information available |
|
Custom Web Portal Widgets Embeddable onboarding components into external portals. |
. | No information available |
|
Integration Throughput Number of API calls or integration operations supported per second. |
. | No information available |
|
Event-Driven Workflow Triggers Support for automating workflows based on system events. |
. | No information available |
|
Responsive Web Design Optimized for desktop, tablet, and smartphone viewing. |
Responsive web experience provided for desktop/mobile/tablet. | |
|
Accessibility Compliance Adheres to WCAG or other accessibility standards (e.g., screen reader support). |
Accessibility is listed as a platform focus, meeting key compliance standards. | |
|
Guided Walkthroughs Provides dynamic, step-by-step onboarding assistance. |
No information available | |
|
Live Chat Support Integration Embedded chat functionality for real-time support. |
No information available | |
|
Personalized Client Dashboards Custom onboarding status and document request views. |
. | No information available |
|
Task Reminders Automated onboarding reminders via email/SMS/in-app alerts. |
. | No information available |
|
Satisfaction Feedback Collection Built-in tools to survey client experience and collect feedback. |
. | No information available |
|
Multi-Lingual Forms Forms available in several languages for client comfort. |
. | No information available |
|
Progress Save and Resume Clients can pause and resume onboarding without data loss. |
Platform allows users to save and later resume incomplete onboarding sessions. | |
|
Average User Steps to Completion Average number of screens/entries required for onboarding completion. |
. | No information available |
|
Mobile App Availability Onboarding can be completed through a iOS/Android app. |
Jumio KYX offers Android and iOS native app support. | |
|
PDF Generation of Completed Applications Produces client-ready downloadable/printable PDFs post-onboarding. |
Completed onboarding forms and audit results are exportable to PDF. | |
|
Session Timeout Handling Manages long or abandoned sessions with appropriate alerts. |
. | No information available |
|
Dark Mode User interface supports dark/light visual themes. |
. | No information available |
|
Regulatory Rule Engine Configurable logic for jurisdiction-specific account opening requirements. |
. | No information available |
|
Audit Trail Comprehensive logs of all significant onboarding actions and changes. |
Comprehensive audit trails/logs maintained as part of compliance features. | |
|
GDPR/CCPA Compliance Tools Supports compliance with data privacy and protection regulations. |
Strong positioning on GDPR and CCPA data handling and consent management tools. | |
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Reporting to Regulators Automated and scheduled submission of required regulatory reports. |
. | No information available |
|
Retention Policy Configuration Flexible setup of data/document retention as per regulation. |
. | No information available |
|
Consent Management Records and manages client consent for data processing. |
Explicit client consent capture and management provided at onboarding. | |
|
Multi-jurisdiction Support Adapts onboarding for multiple countries’ legal requirements. |
Designed for multi-jurisdiction/global onboarding with rule tuning. | |
|
Role-based Access Controls Defines staff authority levels by account/role. |
Role-based access controls are included as a core security feature. | |
|
Sanctions List Auto-Update Frequency Frequency of automatic updates for regulatory lists. |
. | No information available |
|
Privacy Notice Customization Allows custom messaging and documentation of privacy policies. |
. | No information available |
|
Real-time RegTech Updates Automatic updates for new compliance policies and rules. |
. | No information available |
|
Encrypted Data Transmission All data transfer encrypted end-to-end. |
Marketing and whitepapers indicate all data is encrypted in transit. | |
|
Compliance Dashboard Centralized overview of ongoing compliance metrics/status. |
. | No information available |
|
Exception Management Workflows for managing regulatory exceptions and overrides. |
. | No information available |
|
Rule-based Task Assignment Automatically assigns onboarding steps to staff based on logic. |
. | No information available |
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Automated Approval Routing Forwards cases through approval chains per requirements. |
. | No information available |
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Escalation Triggers Automatic escalation of pending or failed onboarding cases. |
. | No information available |
|
Workflow Visualization Graphical dashboards showing process flows and bottlenecks. |
. | No information available |
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Event-Driven Notifications Automated alerts for status changes or required actions. |
. | No information available |
|
Bulk Processing Capacity Maximum number of onboarding cases handled simultaneously. |
. | No information available |
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Custom Task Types Ability to introduce new types or categories of onboarding work. |
. | No information available |
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Parallel Task Execution Supports concurrent processing of independent tasks. |
. | No information available |
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Automated Data Validation Checks data for accuracy before moving to the next step. |
. | No information available |
|
SLAs and Turnaround Time Tracking Tracks time to completion of each step versus service targets. |
. | No information available |
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Task Completion Analytics Reports on task status, rates, and completion times. |
. | No information available |
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Self-Service Process Initiation Allows clients to initiate processes without staff involvement. |
. | No information available |
|
Custom Process Templates Library of reusable workflow templates. |
. | No information available |
|
Process Exception Handling Rate Proportion of tasks completed with human intervention. |
. | No information available |
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Real-time Reporting Instant access to live onboarding metrics. |
Real-time onboarding/compliance dashboards and reporting available. | |
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Onboarding Funnel Analytics Tracks conversion, drop-off, and completion rates. |
. | No information available |
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Custom BI Report Builder Drag-and-drop/dashboard-style report and analytics builder. |
Business Intelligence dashboards and analytics builder are available. | |
|
Audit-Ready Logs Maintains audit logs for all major actions/events. |
. | No information available |
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Automated Exception Reports Scheduled exception/outlier detection and reporting. |
. | No information available |
|
Export to Excel/CSV/PDF Exports all analytics and records to standard formats. |
Exports to standard formats (CSV, PDF) supported via UI. | |
|
Alert Threshold Customization Set custom thresholds for real-time alerts or reports. |
. | No information available |
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Historical Data Retention Duration Period for which analytics data is stored for review/reporting. |
. | No information available |
|
Custom Dashboard Widgets Configurable widgets to add/remove analytics on dashboards. |
. | No information available |
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Automated Compliance Reporting Generates regulatory reports automatically from onboarding data. |
. | No information available |
|
Team Performance Metrics Compares staff/team onboarding rates and efficiency. |
. | No information available |
|
Conversion Rate Tracking Tracks percentage of started-to-completed onboardings. |
. | No information available |
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Time to Approval Measures average time from submission to approval. |
. | No information available |
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Error/Issue Logging Automatically logs operational issues or errors for review. |
. | No information available |
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AES-256 Encryption Industry-standard encryption for data at rest and in transit. |
Encryption at rest and in transit is performed using AES-256, based on whitepapers. | |
|
Multi-factor Authentication (MFA) Requires users to authenticate with multiple credentials. |
MFA for user and admin/staff logins is required and enforced. | |
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Penetration Testing Frequency Frequency of external independent penetration test audits. |
. | No information available |
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Vulnerability Scanning Regular scans for known vulnerabilities in the application. |
. | No information available |
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Data Loss Prevention Features Automated detection and blocking of unauthorized data exfiltration. |
Jumio documents automated tools to prevent and detect data loss. | |
|
SSO/OAuth Support Supports single sign-on and OAuth credentials. |
. | No information available |
|
ISO 27001/SOC 2 Compliance Certified with or conforms to major international security standards. |
Independent audits and certifications for ISO 27001/SOC 2 provided. | |
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Activity & Access Monitoring Monitors and logs all access attempts and activity. |
All access and activity is logged and monitored. | |
|
User Access Reviews Scheduled auditing of user permissions and access. |
Routine auditing of user access rights is part of platform compliance. | |
|
Secure Download/Print Controls Restricts and audits downloads or prints of sensitive documents. |
Download/print controls for sensitive documents are available. | |
|
Field-level Data Encryption Sensitive fields (e.g., SSN, passport number) encrypted individually. |
Specific fields containing PII are encrypted separately within the system. | |
|
Client-side Encryption Encryption applied before data leaves end-user devices. |
. | No information available |
|
Data Breach Notification Automation Automates regulatory and client notification in the event of a breach. |
Data breach/incident reporting is automated to regulators/clients as needed. | |
|
Secure Data Wipe Supports secure deletion of client data and documents. |
Jumio supports secure deletion of user data and supporting documentation. |
|
Concurrent User Capacity Maximum number of users supported at once. |
No information available | |
|
System Uptime SLA Guaranteed percentage of system operational time. |
No information available | |
|
Onboarding Throughput Number of onboarding applications processed per hour. |
. | No information available |
|
Geographically Redundant Hosting Supports data center redundancy in multiple regions. |
Jumio is a cloud platform with geographically redundant hosting for global clients. | |
|
Automated Load Balancing Distributes workloads for high performance. |
. | No information available |
|
Cloud Native Architecture Built using scalable, cloud infrastructure. |
Cloud-native, scalable architecture is a platform differentiator per Jumio website. | |
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Zero Downtime Maintenance Capability Upgrades and patches without taking platform offline. |
. | No information available |
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Performance Monitoring Dashboards Live metrics such as response time and error rates. |
. | No information available |
|
Queueing and Autoscaling Automatic scaling based on demand, with queueing for excess load. |
Queueing and autoscaling supported as part of AWS/GCP/Azure cloud deployments. | |
|
Disaster Recovery RTO/RPO Maximum Recovery Time/Point Objectives after a disaster. |
. | No information available |
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API Rate Limiting Configurable limits for external integrations to maintain performance. |
. | No information available |
|
Processing Latency Average time to process a single onboarding application. |
. | No information available |
|
Outage Notification Speed Time taken to notify stakeholders of platform outages. |
. | No information available |
|
Data Partitioning/Segmentation Allows isolation of data for business lines or legal entities. |
. | No information available |
|
24/7 Client & Staff Support Around-the-clock vendor support for technical and procedural queries. |
. | No information available |
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Dedicated Account Manager Named relationship manager for the brokerage firm. |
. | No information available |
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Custom Implementation Services Availability of professional services for onboarding rollout. |
. | No information available |
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Online Knowledge Base Comprehensive self-help and learning materials. |
. | No information available |
|
End-User Training Delivery Structured client or staff onboarding training programs. |
. | No information available |
|
SLA for Incident Resolution Guaranteed maximum vendor response times for incidents. |
. | No information available |
|
Product Update Roadmap Published and transparent release roadmap for clients. |
. | No information available |
|
Custom Feature Request Channels Clients can submit and track requests for new features. |
. | No information available |
|
Release Notes & Changelog Access Proactive communication of new/enhanced features. |
. | No information available |
|
Service Health Monitoring Portal Live status and incident tracking for the platform. |
. | No information available |
|
Escalation Matrix for Support Documented escalation path for unresolved support issues. |
. | No information available |
|
Multi-Channel Support (email/phone/chat) Support delivered over several communication channels. |
. | No information available |
|
Annual Review Meetings Scheduled business/technical review with vendor. |
. | No information available |
|
Third-Party Audit Availability Audit reports and certifications available to clients. |
. | No information available |
Systems for screening clients against watchlists, monitoring transactions for suspicious activity, and maintaining regulatory compliance documentation.
More AML/KYC Compliance Software
More Compliance ...
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Identity Document Verification Ability to verify government-issued identity documents (passports, national IDs, etc.) electronically. |
Jumio KYX is marketed and reviewed as an end-to-end identity verification platform, explicitly offering electronic verification of government-issued IDs. | |
|
Facial Recognition/Matching Matches client-provided photos with ID documents using facial recognition technology. |
Biometric facial recognition (with liveness detection) is a core feature highlighted on Jumio's KYX platform website and brochures. | |
|
Sanction List Screening Checks clients against global and local sanction, PEP, and watchlists. |
Jumio advertises AML screening including sanctions, PEP, and global/local watchlists as part of compliance automation. | |
|
Adverse Media Screening Searches for negative news related to clients using media and public data sources. |
Adverse media screening is listed among the AML tools integrated into KYX per the official product overview. | |
|
Ongoing Customer Monitoring Continuously screens existing clients for changes in status or newly published risks. |
Jumio provides ongoing monitoring of clients for newly published risks; this is a promoted differentiator. | |
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Risk Scoring Engine Assigns dynamic risk scores to clients based on risk factors and behaviors. |
Risk scoring based on client profile and detected risks is an explicit KYX feature. | |
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Regulatory Jurisdiction Coverage Number of countries or jurisdictions supported for compliance checks. |
No information available | |
|
Language Support Number of languages supported for global client onboarding and screening. |
No information available | |
|
Enhanced Due Diligence Handling Supports additional data collection and review for high risk clients. |
Enhanced Due Diligence is available for high-risk or flagged clients, according to industry solution briefs. | |
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Batch Processing Capability Ability to process multiple client screenings at once. |
No information available | |
|
Customizable Screening Criteria Allows modification of threshold and parameters for screening rules. |
Screening and risk rules are configurable; the platform supports flexible compliance policies as per user guides. |
|
Real-Time Transaction Monitoring Automatically scans transactions for suspicious patterns as they occur. |
Jumio advertises real-time transaction monitoring as a part of its end-to-end AML suite, including instant alerts. | |
|
Behavioral Pattern Detection Uses profiling and analytics to detect unusual or unexpected patterns. |
No information available | |
|
Rule-Based Alert System Configurable rules trigger alerts for pre-defined risk scenarios. |
KYX allows configuration of rules to trigger alerts on suspicious activity, shown in feature documentation. | |
|
Machine Learning/AI Analytics Employs AI models to detect previously unknown or emerging risks. |
Jumio promotes machine learning and AI (e.g., biometric fraud detection, document classification) in its AML/KYC solutions. | |
|
Alert Prioritization Ranks alerts based on severity and risk relevance for efficient case handling. |
Alert prioritization and queue management are mentioned as part of the compliance case workflow. | |
|
False Positive Management System features to reduce unnecessary alerts and streamline review. |
Jumio states it reduces false positives via proprietary AI models and user-adjustable thresholds. | |
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Volume Handling Capacity Maximum number of transactions monitored per second. |
No information available | |
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Integration with Trade/Order Systems Direct connection to brokerage trade/order platforms for seamless monitoring. |
No information available | |
|
Peer Group Analysis Compares client behavior against similar client group averages. |
No information available | |
|
Historical Data Analysis Supports backtesting and review of historical transactions for compliance audits. |
Historical data analysis (e.g., for audit and compliance backtesting) is mentioned in long-form product datasheets. | |
|
Automated Case Escalation Automatically escalates suspicious cases for compliance officer review. |
Automated escalation to compliance officer/case manager is shown in workflow diagrams and technical docs. |
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Integrated Global Lists Supports all major regulatory and financial watchlists (OFAC, EU, UN, etc.). |
. | No information available |
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Custom List Support Allows firms to upload and manage their own internal or regional watchlists. |
. | No information available |
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Automated List Updates Regularly and automatically fetches the latest list changes. |
. | No information available |
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Version Control Tracks list changes and maintains history for audit purposes. |
. | No information available |
|
List Capacity Maximum number of entries supported per watchlist. |
. | No information available |
|
Fuzzy Matching Algorithms Detects similar names or entities with variable spellings. |
. | No information available |
|
Alias Handling Supports multiple aliases/names for the same person or entity. |
. | No information available |
|
Bulk List Import/Export Allows batch file management for lists. |
. | No information available |
|
Automated Screening Scheduling Configurable schedules for periodic screening runs. |
. | No information available |
|
Geo-Restriction Handling Manages restricted or high-risk regions and jurisdictions. |
. | No information available |
|
Integrated Case File Creation Automatically creates case files upon detection of alerts or suspicious activities. |
. | No information available |
|
Investigation Workflow Engine Guided process for analysts through investigation, review, and resolution steps. |
. | No information available |
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Audit Trail Logging Maintains detailed logs of all actions taken on a case for compliance. |
. | No information available |
|
Automated Regulatory Filing Generates and submits regulatory reports (e.g., SAR/STR) in the required formats. |
. | No information available |
|
Role-Based Access Control Restricts and manages access to cases based on user roles or responsibilities. |
. | No information available |
|
Escalation and Reassignment Supports multi-level escalation and assignment of cases. |
. | No information available |
|
Case Review SLAs Tracks and enforces service-level agreements for case review duration. |
. | No information available |
|
Document Storage Capacity Maximum storage allocated per case for supporting documents. |
. | No information available |
|
Automated Case Notification Notifies relevant users upon updates, assignment, or need for action. |
. | No information available |
|
Case Linking and Relationship Mapping Connects related cases or associates individuals/entities across cases. |
. | No information available |
|
Pre-Built Regulatory Report Templates Includes standard report formats required by regulators (e.g., SAR, CTR, STR, KYC logs). |
. | No information available |
|
Custom Report Builder Enables users to design bespoke compliance reports. |
. | No information available |
|
Automated Scheduled Reporting Systematically delivers compliance reports at defined intervals. |
. | No information available |
|
Regulatory Data Retention Period Number of years for which compliance data is retained. |
. | No information available |
|
E-Filing Integration Supports direct submissions via regulatory authority electronic channels. |
. | No information available |
|
Multi-Jurisdictional Compliance Built-in features for different global regulatory regimes. |
. | No information available |
|
Audit Readiness Toolkit Compilation of tools and logs enabling rapid response to audits. |
. | No information available |
|
Data Anonymization/Redaction Ability to redact or anonymize sensitive customer information in reports. |
. | No information available |
|
Custom Regulatory Mapping Supports mapping of new or changing regulatory requirements. |
. | No information available |
|
Compliance Attestation Support Module for documentation and certification of compliance by officers. |
. | No information available |
|
API Access and Documentation Provides detailed APIs for integration with proprietary or third-party systems. |
. | No information available |
|
Batch Data Import/Export Handles large data sets for bulk upload or download operations. |
. | No information available |
|
Real-Time Data Feeds Supports consumption/production of streaming financial or compliance data. |
. | No information available |
|
Third-Party Data Provider Integration Easy integration with external KYC/AML data sources, credit bureaus, etc. |
. | No information available |
|
Compatibility with Core Banking Systems Designed for easy adoption by common brokerage and core financial platforms. |
. | No information available |
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Customizable Webhooks Triggers actions in other systems upon specific compliance events. |
. | No information available |
|
SSO and Identity Provider Support Integrates with identity management and SSO for organizational identity control. |
. | No information available |
|
Plugin/Extension Support Can be extended with add-ons for specific compliance needs. |
. | No information available |
|
Connector Library Size Number of pre-built connectors to standard systems/platforms. |
. | No information available |
|
Legacy System Support Compatible with non-modern or legacy brokerage infrastructures. |
. | No information available |
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Customizable Dashboards Personalized views for compliance officers, executives, or investigators. |
. | No information available |
|
Mobile Accessibility Access to key features via mobile apps or responsive web interfaces. |
. | No information available |
|
User Workflow Automation Guided flows minimizing manual inputs in common compliance activities. |
. | No information available |
|
Search and Filtering Tools Advanced tools for rapid data retrieval and case filtering. |
. | No information available |
|
Bulk Action Tools Support for batch processing and bulk updates. |
. | No information available |
|
Multi-Language UI User interface offered in multiple languages. |
. | No information available |
|
Accessibility Compliance Meets accessibility standards such as WCAG for user inclusivity. |
. | No information available |
|
User Training and Help Center Built-in education modules and real-time assistance features. |
. | No information available |
|
Custom User Roles Tailorable user permissions for granular security and workflow management. |
. | No information available |
|
Performance/Load Times Average time taken for the UI to load main dashboards. |
. | No information available |
|
Data Encryption In Transit/At Rest Encrypts all sensitive data both in motion and when stored. |
. | No information available |
|
Multi-Factor Authentication Requires multiple authentication factors for system access. |
. | No information available |
|
Access Logging and Monitoring Extensive logs of all user access and administrative actions. |
. | No information available |
|
Penetration Testing Frequency How often the system undergoes external security assessment. |
. | No information available |
|
Data Residency Options Supports choice of specific regions/countries for data storage. |
. | No information available |
|
Compliance with Industry Standards Adheres to standards such as ISO 27001, PCI DSS, GDPR. |
. | No information available |
|
User Session Time-Outs Automatic log-off after a period of inactivity. |
. | No information available |
|
Field-Level Data Masking Sensitive fields can be masked or hidden from unauthorized users. |
. | No information available |
|
Secure Audit Log Storage Ensures immutability and backup of critical audit logs. |
. | No information available |
|
Incident Response Procedures Documented processes for breach detection and notification. |
. | No information available |
|
Concurrent User Limit Maximum number of users supported simultaneously. |
. | No information available |
|
Transaction Processing Latency Average time to process and analyze a single transaction. |
. | No information available |
|
Uptime/Availability SLA Guaranteed system availability often expressed as a percentage. |
. | No information available |
|
Data Ingestion Rate Speed at which system can ingest new compliance data. |
. | No information available |
|
Horizontal Scaling Support System supports scaling across servers/nodes to accommodate growth. |
. | No information available |
|
Performance Monitoring Tools Built-in dashboards and alerts on system performance metrics. |
. | No information available |
|
Cloud Deployment Option System can be deployed as a cloud (SaaS) or hybrid solution. |
. | No information available |
|
On-Premise Deployment Option Supports local/internal hosting for sensitive or regulated data. |
. | No information available |
|
Disaster Recovery RTO Recovery Time Objective in case of system outage. |
. | No information available |
|
Database Size Limit Maximum database size supported without performance loss. |
. | No information available |
|
24/7 Support Availability Round-the-clock access to technical and compliance support. |
. | No information available |
|
Dedicated Account Manager Single point of contact for service and issue escalation. |
. | No information available |
|
Self-Service Knowledge Base Extensive library of documentation, FAQs, and training material. |
. | No information available |
|
Regular System Updates Frequency of non-disruptive security, functionality and rule updates. |
. | No information available |
|
Custom SLA Options Ability to define support levels and response times contractually. |
. | No information available |
|
Uptime Guarantee Contractual uptime guarantee for system operation. |
. | No information available |
|
Automated Backup Scheduling Scheduled, automated backups of all system and client data. |
. | No information available |
|
Patch Management Tools Automation of system security patching and compliance rule changes. |
. | No information available |
|
User Feedback Loop Mechanisms for users to submit feedback and feature requests. |
. | No information available |
|
Multi-Tier Support Levels Choose from basic to premium support plans based on needs. |
. | No information available |
|
Transparent Pricing Model Clearly published and predictable licensing or usage costs. |
. | No information available |
|
Pay-As-You-Go Option Usage-based billing for modular feature access. |
. | No information available |
|
Volume Discounts Available Lower per-unit pricing as transaction or client count increases. |
. | No information available |
|
Free Trial/POC Period for free evaluation or proof of concept. |
. | No information available |
|
Feature-Based Licensing Modular pricing per individual function/module. |
. | No information available |
|
Perpetual License Option Option to purchase software outright rather than as a subscription. |
. | No information available |
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Annual Billing Option Discounted pricing for annual upfront payment. |
. | No information available |
|
Multi-Entity Licensing Special terms for multi-subsidiary or group licensing. |
. | No information available |
|
Seat/User License Cap Maximum number of named users included without additional charges. |
. | No information available |
|
Additional Data Storage Pricing Published price per additional unit of data storage. |
. | No information available |
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