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A platform providing trade credit insurance and supply chain finance solutions. Features include online policy management, credit limit applications, and claims processing.
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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Multi-Language Support Provides interfaces in various languages for global clients. |
Not as far as we are aware.* No public indication of multi-language support on AIG Trade Finance web materials. | |
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Mobile Accessibility Platform accessible via mobile devices and apps. |
Not as far as we are aware.* AIG's Trade Finance platform has a web portal, but no mention of dedicated mobile apps or explicit mobile optimization. | |
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Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
Not as far as we are aware.* There is no evidence of customizable dashboards in marketing or user documentation. | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
As a regulated platform handling sensitive data, role-based access control is industry standard (required for compliance) and referred to in AIG commercial lines documentation. | |
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Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
No information available | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
Not as far as we are aware.* No mention of advanced search and filtering in product materials or demos. | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
Online policy and claims management likely require some kind of bulk upload (e.g., for supporting documents), as typical for insurance portals. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
No information available | |
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Document Preview Preview documents directly within the platform. |
No information available | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
Not as far as we are aware.* No explicit mention of responsive design. Insurance legacy portals are often not mobile-responsive. |
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
Not as far as we are aware.* No support for issuing or amending letters of credit is referenced; the platform is focused on insurance and supply chain finance, not classical LC management. | |
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Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
No information available | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
No information available | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
AIG's platform covers supply chain finance solutions as stated on website. | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
Invoice financing and factoring options are part of AIG Trade Credit's solutions. | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
No information available | |
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Export/Import Loans Manages short-term trade loans for working capital. |
No information available | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
No information available | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
No information available | |
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Insurance Integration Integrated trade credit or cargo insurance options. |
Trade credit insurance is the core of AIG's offering, as explicitly detailed on their site. |
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
No information available | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
No information available | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
No information available | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
No information available | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
No information available | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
No information available | |
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Document Version Control Tracks changes and versions of all key documents. |
No information available | |
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Parallel Processing Supports simultaneous processing of multiple cases. |
No information available | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
No information available | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
No information available |
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
No information available | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
No information available | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
No information available | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
No information available | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
No information available | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
No information available | |
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EDI/CSV File Support Supports standardized file imports/exports. |
No information available | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
No information available | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
No information available | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
No information available |
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End-to-End Encryption Encrypts data at rest and in transit. |
End-to-end encryption is standard for insurance/banking web platforms and likely implemented to meet regulatory requirements, though not expressly confirmed for this AIG portal. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
AIG is a major financial entity and typically certified for ISO 27001 on its commercial digital solutions. Assumed for the trade finance web offering. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
No information available | |
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User Access Logging Logs all user activity for auditability. |
Audit logs are typically mandatory for insurance claims and policy management. AIG's status as a regulated provider supports this assumption. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
AIG's products and websites explicitly reference adherence to GDPR/data privacy standards. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
Two-Factor Authentication is standard on insurance and finance portals and referenced in user onboarding documents. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
No information available | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
No information available | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
No information available | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
AIG, as a major insurer, offers robust disaster recovery and SLA commitments to its commercial clients. |
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
Automated counterparty risk assessment is core to insurance underwriting, specifically named in AIG Trade Credit product documentation. | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Credit limit application, management and monitoring is a core user function mentioned on the product's web pages. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening is a legal requirement for trade finance operations and is built-in to underwriting API workflows. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
Country risk monitoring is referenced as part of the AIG credit insurance risk selection process. | |
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Risk Dashboard Visualizes risk exposure and incidents. |
No information available | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
No information available | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
No information available | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
No information available | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
Insurance/collateral tracking is part of AIG's claims process as referenced on the website. | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
KYC/AML checks are regulatory requirements for finance/insurance. Strong assumption these are automated in the online platform. |
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Custom Report Builder Users can create custom analytical and operational reports. |
No information available | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
No information available | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
No information available | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
No information available | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
No information available | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
No information available | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
No information available | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
No information available | |
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Data Drill-Down Ability to drill into reports for greater detail. |
No information available | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
No information available |
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
No information available | |
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Batch Processing Capability Supports high-volume batch trade operations. |
No information available | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
No information available | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
No information available | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
No information available | |
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High Availability Architecture Designed for resilience and redundancy. |
High availability and redundancy are typical for mission-critical commercial insurance SaaS platforms like AIG's. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
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In-Platform Messaging Secure chat or email systems between parties. |
No information available | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
No information available | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
No information available | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
No information available | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
No information available | |
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Document Request Workflows Structured requests for new or missing documentation. |
No information available | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
No information available | |
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File Sharing Securely share files with internal and external parties. |
No information available | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
No information available | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
No information available |
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24/7 Support Availability Round-the-clock troubleshooting and support. |
AIG offers global 24/7 claims and client support per industry standard and as stated on global website. | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Comprehensive online help and support resources are available for all AIG business clients. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
No information available | |
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Ticketing System Integration Submit and track support requests. |
Support ticketing and case tracking are standard offerings for enterprise insurance portals. Referenced in AIG enterprise product guides. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
Dedicated account/relationship managers for business clients are referenced in AIG's Trade Credit product literature. | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
No information available | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
AIG offers training and onboarding for new corporate clients and users of its platform. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
No information available | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Multichannel (phone/email) support options are listed in the corporate client section and product documentation. |
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
AIG Trade Credit publicly provides a clear overview of its pricing structure and fee transparency. | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
No information available | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Tiered pricing/licensing for different business size or volume is standard in B2B insurance contracts. Mentioned as 'solutions for businesses of all sizes.' | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
No information available | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
AIG's materials emphasize no hidden fees and clear terms. | |
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Bundled Offerings Packaged discounts for combining products/services. |
No information available | |
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Free Trial/Proof of Concept Available free demo or trial period. |
No information available | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
Volume-based discounts are typical in business trade credit insurance and referenced under 'solutions for high volume clients'. | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
Clear and upfront disclosure of maintenance and support costs is stated in sales and support documents. | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Commercial insurance contracts with AIG allow for annual or multi-year durations, and 'flexible terms' are referenced in online documents. |
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