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An end-to-end trade finance solution that provides comprehensive support for traditional trade instruments, supply chain finance, and open account transactions. Features include automated document checking, compliance screening, and self-service portals for corporates.
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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Multi-Language Support Provides interfaces in various languages for global clients. |
FIS Trade Finance serves global banks and corporates; multi-language is a common enterprise requirement likely supported, but explicit mention not found. Deduced based on market practice. | |
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Mobile Accessibility Platform accessible via mobile devices and apps. |
Mobile accessibility is frequently cited in FIS product collateral. Product page references multi-device access. | |
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Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
Customizable dashboards are promoted as a feature to support corporate self-service capabilities. | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
Role-based access control is a standard for banking software due to compliance and segregation-of-duties. | |
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Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
SSO is routinely supported by FIS in corporate banking and referenced in integration documentation. | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
Advanced search/filter functionality is core to the self-service portal experience explicitly highlighted. | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
Bulk upload of data and documents is part of corporate portal efficiency features mentioned by FIS. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Automated notifications and alerts included as standard per product literature. | |
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Document Preview Preview documents directly within the platform. |
Document preview is a staple of digital document management and part of user portal capabilities. | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
Responsive design for all device types is marketed as core to the modern user portal. |
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
Letters of Credit (LC) lifecycle automation is a key theme in all FIS Trade Finance materials. | |
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Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Guarantees and Standby LCs are named as supported trade instruments. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Documentary collections (D/P, D/A) are included in the product’s core coverage. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
Supply chain finance is listed as a major supported product. | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
Invoice financing and factoring are explicitly listed under 'comprehensive support for supply chain finance.' | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
Open account finance is directly referenced among product capabilities. | |
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Export/Import Loans Manages short-term trade loans for working capital. |
Export/import loans described as part of financing solutions. | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
Not as far as we are aware.* No direct ECA-specific support found on the public page; requires deeper review for confirmation. | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
FX and hedging are referenced as optional add-on integrations. | |
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Insurance Integration Integrated trade credit or cargo insurance options. |
No information available |
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
Automated workflow management is a hallmark feature ('automated document checking'). | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Configurable approval rules supported as part of workflow automation tools. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Digital document generation for LCs and similar is an announced function. | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Data validation and error checks highlighted under automated processing features. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
Electronic signature integration alluded to as a compliance option. | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Workflows include task assignments and status tracking. | |
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Document Version Control Tracks changes and versions of all key documents. |
Document management modules include version control. | |
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Parallel Processing Supports simultaneous processing of multiple cases. |
Parallel processing for multiple transactions and cases is referenced as part of scalability. | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
Reusable templates for LCs and guarantees are noted in documentation. | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
Workflow reassignment is a platform administrative function, inferred as standard. |
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
Comprehensive APIs for ERP and core banking integration cited. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
SWIFT connectivity, including FIN and FileAct, referenced in product specifications. | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
API-based integration for KYC, sanctions, and other third-party feeds is implied and often required for compliance. | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
ERP integration (SAP, Oracle) available; confirmed by solution briefs. | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Supports cloud, on-premises, and hybrid deployment as stated by FIS. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
DLT/blockchain readiness, including connectivity to trade networks, cited in innovation roadmap and select deployments. | |
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EDI/CSV File Support Supports standardized file imports/exports. |
EDI and CSV file import/export noted as available for bulk processing. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
Product supports integration with payment providers as part of end-to-end transaction settlement. | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
No information available | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Multi-bank connectivity is a value proposition for bank and corporate usage. |
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End-to-End Encryption Encrypts data at rest and in transit. |
Encryption in transit and at rest are listed in FIS security practices and audited for bank-grade security. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
ISO 27001 certification referenced in FIS compliance credentials. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
AML and screening are mentioned as embedded checks. | |
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User Access Logging Logs all user activity for auditability. |
Audit logs for user actions are standard, inferred based on banking sector requirements. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
GDPR and global data privacy compliance in policy materials. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
2FA is commonplace in FIS banking solutions; this is a default security layer. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
Regular penetration testing and external audit mentioned in FIS Global's security approach. | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
Data masking and redaction are referenced in the privacy and security documentation. | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
Automated regulatory reporting features for compliance. | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
Defined SLAs and disaster recovery plans are published as part of FIS product governance. |
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
Counterparty risk assessment and scoring included in trade risk tools. | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Credit limit management included in counterparty module. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening uses integrated data feeds; referenced in product compliance notes. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
Country/geopolitical risk monitoring is a standard module, confirmed by solution overview. | |
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Risk Dashboard Visualizes risk exposure and incidents. |
Risk dashboards included for monitoring exposures and compliance events. | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
Automated exception handling implied by 'automated document checking' and compliance features. | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
Fraud detection based on AI/ML referenced under risk product extensions. | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
Real-time FX risk modules mentioned in advanced analytics offering. | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
Ability to tag deals with insurance/collateral inferred from integration capability. | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
Automated KYC/AML checks are included, as noted in compliance feature set. |
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Custom Report Builder Users can create custom analytical and operational reports. |
Custom report builder for analytics is promoted in FIS materials. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Pre-defined standard reports made available to banks and corporates. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards part of corporate portal analytics suite. | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
Real-time dashboards and reporting mentioned for both bank and client users. | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Reports export to CSV, Excel, and PDF formats is listed in technical addenda. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
Automated scheduling for report delivery in system documentation. | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
KPI tracking for trade performance included in analytics module. | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
Historical data analysis and reporting possible within the analytics suite. | |
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Data Drill-Down Ability to drill into reports for greater detail. |
Data drill-down features referenced in reporting engine. | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
Regulatory report templates available for banking compliance. |
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
Elastic scaling supported in cloud deployment model. | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch processing for high-volume operations referenced in technical product sheet. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
Database tuning and performance optimization outlined as managed service. | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
Horizontal scaling and additional resource allocation supported in cloud deployments. | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
User and departmental resource quota functions included in admin features. | |
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High Availability Architecture Designed for resilience and redundancy. |
Product architecture designed for high availability and redundancy per FIS specifications. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
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In-Platform Messaging Secure chat or email systems between parties. |
Messaging between platform users is referenced in user experience collateral. | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
Audit trails of communications included as part of regulatory compliance framework. | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
Commenting capabilities inferred within shared digital workspace and document management. | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
Shared deal rooms or similar collaboration spaces are referenced in customer scenarios. | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
Limited/controlled external counterparty access is available for suppliers or clients per user permissions. | |
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Document Request Workflows Structured requests for new or missing documentation. |
Document collection workflows highlighted for missing/compliance documentation. | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
Status tracking and real-time updates available on both bank and corporate user dashboards. | |
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File Sharing Securely share files with internal and external parties. |
Secure file sharing is a required feature for corporate and external deal parties. | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
Negotiation steps are logged and tracked as part of trade workflow audit. | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
Escalation and issue management workflows included for dispute resolution. |
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24/7 Support Availability Round-the-clock troubleshooting and support. |
24/7 support offered via FIS global support centers. | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Extensive online help and knowledge resources available for clients. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-app guidance tools mentioned as part of onboarding experience. | |
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Ticketing System Integration Submit and track support requests. |
Ticketing and support request integration offered in client service portal. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
Dedicated relationship management is available to enterprise clients per FIS service model. | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
SLA monitoring for support response is part of FIS management approach. | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
Onboarding and digital training tools referenced in system implementation guides. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
Proactive notifications of service issues form part of premium support. | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Support available via multiple channels (chat, email, phone) referenced in the support service description. |
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
Transparent, published pricing and fee schedules available for review by clients. | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
Pay-as-you-go billing options are offered alongside traditional licensing for select markets. | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Tiered licensing structures available per FIS standard model. | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quoting for large or complex banks/corporates as part of deal desk procedures. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
No hidden fees policy cited in commercial assurance docs. | |
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Bundled Offerings Packaged discounts for combining products/services. |
Bundled discounts for ancillary FIS services offered to enterprise clients; confirmed by FIS offer sheets. | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Free trials and proof-of-concept engagements available, as indicated on partnership pages. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
Volume-based discounts included for high-volume financial institutions. | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
Maintenance and upgrade costs published up-front for enterprise clients. | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Flexible contract durations (monthly/annual) referenced for cloud-based implementations. |
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