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A back-office trade finance processing solution for banks, handling the full range of traditional trade products. Features include automated document checking, regulatory compliance, and workflow management.
Solutions that facilitate international trade by providing financial instruments like letters of credit, guarantees, and trade loans.
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Multi-Language Support Provides interfaces in various languages for global clients. |
No information available | |
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Mobile Accessibility Platform accessible via mobile devices and apps. |
DOKA-NG supports mobile banking via partner apps and web interfaces, as indicated in Surecomp's product documentation. | |
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Customizable Dashboards Users can personalize dashboards to display relevant trade and finance information. |
No information available | |
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Role-Based Access Control Access and functionality tailored to different user roles. |
Workflow management and role-driven access are described in product literature and workflow demos. | |
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Single Sign-On (SSO) Allows access using corporate authentication for convenience and security. |
No information available | |
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Advanced Search & Filtering Search and filter transactions, documents, and communications easily. |
No information available | |
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Bulk Uploads Upload multiple documents or data entries in one operation. |
Bulk data/document upload supported per Surecomp DOKA-NG documentation for high-volume trade operations. | |
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Notification & Alert Systems Automated alerts for key events or deadlines via email, SMS, or in-app. |
Automated notifications and alerts are referenced in Surecomp's product datasheets. | |
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Document Preview Preview documents directly within the platform. |
No information available | |
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Responsive Design Adapts interface seamlessly for all device screen sizes. |
No information available |
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Letters of Credit (LC) Supports issuance, amendment, advising, confirmation, and settlement of LCs. |
DOKA-NG is primarily positioned as a back-office platform for LCs and related trade products. Confirmed by Surecomp's trade solution page. | |
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Guarantees & Standby LCs Handles bank guarantees and standby letters of credit. |
Explicitly supports bank guarantees and standby LCs as per Surecomp datasheet. | |
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Documentary Collections Manages import and export documentary collections (D/P, D/A). |
Handles documentary collections (D/P, D/A), referenced in product brochures. | |
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Supply Chain Finance Supports pre- and post-shipment finance, payables, and receivables financing. |
No information available | |
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Invoice Financing & Factoring Provides invoice discounting, factoring, and reverse factoring options. |
No information available | |
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Open Account Finance Supports open account transactions (bulk payments, risk mitigation). |
No information available | |
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Export/Import Loans Manages short-term trade loans for working capital. |
No information available | |
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Export Credit Agency (ECA) Support Integration with ECA instruments for risk mitigation. |
No information available | |
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FX & Hedging Integration Allows hedging currency risks linked to trade transactions. |
No information available | |
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Insurance Integration Integrated trade credit or cargo insurance options. |
No information available |
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Automated Workflow Management Digitizes end-to-end processes with pre-set workflows. |
DOKA-NG is built for workflow automation, with digital document checking and end-to-end process flows. | |
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Configurable Approval Rules Route transactions for multiple approvals based on configurable criteria. |
Configurable approval rules are part of the DOKA-NG workflow module as per technical documentation. | |
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Digital Document Generation Auto-generates standard documents (e.g., LCs, guarantees). |
Supports auto-generation of standard documents in the LC/trade lifecycle. | |
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Data Validation & Error Checks Automatically validates input data and flags inconsistencies. |
Data validation and error checking are key claims of the automated document checking feature. | |
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Electronic Signature Integration Supports digital/electronic signature of documents. |
No information available | |
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Task Assignment & Tracking Assigns and tracks tasks for all workflow steps. |
Includes tracking of tasks throughout processing steps as per workflow support feature list. | |
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Document Version Control Tracks changes and versions of all key documents. |
No information available | |
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Parallel Processing Supports simultaneous processing of multiple cases. |
No information available | |
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Transaction Templates Reusable templates for frequent or repeat transactions. |
No information available | |
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Workflow Reassignment Capability Allows dynamic reassignment in case of absence or escalation. |
No information available |
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API Availability Provides comprehensive APIs for integration with core banking, ERP, etc. |
API integration is listed as a key feature for interoperability with banks' core systems. | |
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SWIFT Connectivity Full support for SWIFT messaging (FIN, FileAct, APIs). |
Surecomp's solutions are SWIFT certified and support SWIFT messaging. | |
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Third-Party Data Feeds Integration with trade registries, sanction screening, KYC, etc. |
Third-party KYC, compliance, registry data feed integration is typically offered in DOKA-NG deployments. | |
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ERP System Integration Pre-built connectors for major ERP providers (SAP, Oracle, etc.). |
ERP integration (SAP/Oracle) is referenced among integration options in product collateral. | |
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Cloud Hosting/Deployment Options Supports on-premises, public cloud, or hybrid deployments. |
Surecomp offers both cloud and on-prem deployment choices for DOKA-NG. | |
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Blockchain/DLT Readiness Option to connect with DLT-powered trade networks. |
No information available | |
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EDI/CSV File Support Supports standardized file imports/exports. |
EDI/CSV file support for data imports/exports is offered for system compatibility. | |
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Payment Gateway Integration Links to multiple payment providers for settlement. |
No information available | |
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Custom Plug-in Framework Supports custom plug-ins or extensions for unique requirements. |
No information available | |
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Multi-Bank Connectivity Facilitates interactions with multiple banks from a single platform. |
Multi-bank connectivity is a standard capability, allowing banks to connect with multiple counterparty institutions through a single platform. |
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End-to-End Encryption Encrypts data at rest and in transit. |
Back office platform for regulated banks; data encryption and compliance are part of product requirements. | |
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ISO 27001 Certification Certified for rigorous information security management practices. |
Surecomp DOKA-NG is ISO 27001 certified, as per vendor's compliance statements. | |
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AML/CFT Screening Integrated anti-money laundering and counter financing of terrorism checks. |
AML/CFT compliance is a core bank requirement; screening modules are referenced in product datasheets. | |
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User Access Logging Logs all user activity for auditability. |
Audit logging for all activity is a requirement for banks and is featured in the documentation. | |
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GDPR/Data Privacy Compliance Compliant with international data privacy regulations. |
Surecomp states GDPR compliance explicitly in privacy and legal statements. | |
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Two-Factor Authentication (2FA) Adds an extra layer of security for user access. |
Two-factor authentication capabilities are listed among security features. | |
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Penetration Testing/Ethical Hacking Regular penetration testing performed on the system. |
No information available | |
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Data Masking & Redaction Sensitive data is hidden from unauthorized users. |
No information available | |
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Regulatory Reporting Automated reporting to regulatory authorities. |
No information available | |
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SLA/DR (Disaster Recovery) Capability Clearly defined SLAs and robust disaster recovery processes. |
SLAs and DR policies for business continuity are referenced as part of deployment discussions and documentation. |
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Counterparty Risk Assessment Automated risk analysis on trading partners. |
No information available | |
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Credit Limit Management Monitors and enforces credit limits for counterparties. |
Credit limit management is standard in trade finance platforms for risk control. | |
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Sanction Screening Integration Screening against global sanction lists. |
Sanction screening is required for regulated trade finance—product docs reference connection to watchlists. | |
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Country Risk Monitoring Tracks and evaluates geo-political risks. |
No information available | |
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Risk Dashboard Visualizes risk exposure and incidents. |
No information available | |
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Automated Exception Handling Detects and flags transactions that deviate from norms. |
No information available | |
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Fraud Detection Algorithms Uses AI/ML for anomaly and fraud detection. |
No information available | |
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Real-Time Currency Risk Monitoring Track FX exposure in real time. |
No information available | |
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Insurance & Collateral Tagging Tracks attached collateral or insurance for each deal. |
No information available | |
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KYC/AML Automated Checks Performs Know Your Customer/Anti-Money Laundering verification automatically. |
Automated KYC/AML checks referenced in product data and regulatory compliance features. |
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Custom Report Builder Users can create custom analytical and operational reports. |
Custom report builder is available for operational/reporting needs as stated in DOKA-NG documentation. | |
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Pre-Defined Reports Library of standard regulatory, risk, and management reports. |
Pre-configured standard reports are part of the reporting module. | |
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Interactive Dashboards Visual dashboards with drill-down capabilities. |
Interactive dashboards are part of reporting and analytics capability. | |
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Real-Time Data Visualization Dashboards and reports update in real time. |
No information available | |
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Export to CSV/PDF/Excel Reports can be exported in various formats. |
Reports can be exported to various formats per DOKA-NG feature list. | |
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Scheduled Report Distribution Automated scheduling for report delivery. |
No information available | |
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KPI Tracking Monitors key performance indicators for trade transactions. |
No information available | |
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Historical Data Analysis Analysis and reporting over historical datasets. |
No information available | |
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Data Drill-Down Ability to drill into reports for greater detail. |
No information available | |
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Regulatory Report Templates Pre-formatted templates to meet compliance requirements. |
No information available |
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Concurrent User Capacity Maximum number of users the system supports simultaneously. |
No information available | |
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Transaction Processing Speed Average processing time per trade transaction. |
No information available | |
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Uptime Guarantee Platform availability commitment. |
No information available | |
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Elastic Scaling Ability to dynamically scale up/down resources. |
Elastic scaling is supported for the cloud version, as referenced in Surecomp hosting documentation. | |
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Batch Processing Capability Supports high-volume batch trade operations. |
Batch processing is a key requirement of large back-office trade platforms and is confirmed in DOKA-NG docs. | |
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Database Performance Tuning Regular tuning for optimal data management and retrieval speeds. |
No information available | |
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Horizontal Scaling Support Add new servers and resources as volumes grow. |
Horizontal scaling and cluster deployment are cited for banks needing high availability. | |
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Resource Quota Management Management of user and department-level compute/storage limits. |
No information available | |
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High Availability Architecture Designed for resilience and redundancy. |
High availability architecture provided as part of cloud deployments per Surecomp offering. | |
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Disaster Recovery RPO/RTO Measurable recovery time and point objectives. |
No information available |
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In-Platform Messaging Secure chat or email systems between parties. |
No information available | |
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Audit Trail of Communications Logs all correspondence related to a transaction. |
No information available | |
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Commenting on Documents Share contextual feedback directly on trade documents. |
No information available | |
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Shared Deal Rooms Collaborative spaces for each deal/trade. |
No information available | |
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External Counterparty Access Limited access for suppliers, buyers, insurers, etc. |
No information available | |
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Document Request Workflows Structured requests for new or missing documentation. |
No information available | |
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Status Tracking & Updates Real-time view of transaction status for all stakeholders. |
No information available | |
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File Sharing Securely share files with internal and external parties. |
No information available | |
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Negotiation Management Track and document all negotiation steps and outcomes. |
No information available | |
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Escalation & Issue Management Formal escalation of unresolved disputes/issues. |
No information available |
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24/7 Support Availability Round-the-clock troubleshooting and support. |
24/7 customer support is offered for enterprise banking clients on DOKA-NG. | |
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Knowledge Base/Help Center Comprehensive online help and self-service resources. |
Comprehensive knowledge base and help documentation are available for DOKA-NG users. | |
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In-App Guidance Walkthroughs, tooltips, and step-by-step guidance in-platform. |
In-platform guidance and user support are described in Surecomp onboarding materials. | |
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Ticketing System Integration Submit and track support requests. |
Integrated ticketing system for support requests is available to clients. | |
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Dedicated Relationship Manager Personalized assistance for key enterprise clients. |
No information available | |
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User Community Forum Forum for users to exchange tips and best practices. |
No information available | |
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Service Level Agreement (SLA) Monitoring Tracks response and resolution times vs. SLA targets. |
No information available | |
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Training & Onboarding Tools Structured tools to onboard and train new users. |
DOKA-NG offers training/onboarding tools and programs with product deployments. | |
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Proactive Issue Notification Alert users about potential issues or outages before they escalate. |
No information available | |
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Multichannel Support (Chat, Email, Phone) Access support via various communication channels. |
Service and support available via online, phone, and email for banking customers. |
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Transparent Pricing Structure Clear, upfront disclosure of all fees and charges. |
No information available | |
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Pay-As-You-Go Option Flexible payment options based on usage or volume. |
No information available | |
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Tiered Licensing Multiple licensing options for different business sizes. |
Multiple licensing tiers are referenced on enterprise pricing discussions. | |
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Custom Quoting Tailored commercial terms for large or complex clients. |
Custom quotes available for banks with different scale/requirements per Surecomp sales process. | |
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No Hidden Fees Assurance of no undisclosed or unexpected charges. |
No hidden fees is a stated principle of Surecomp's commercial models. | |
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Bundled Offerings Packaged discounts for combining products/services. |
No information available | |
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Free Trial/Proof of Concept Available free demo or trial period. |
Free trial or demo available on request, as per Surecomp marketing materials. | |
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Volume-Based Discounts Lower per-transaction fees with higher volumes. |
No information available | |
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Maintenance/Upgrade Cost Transparency Clear disclosure of support and upgrade fees. |
No information available | |
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Flexible Contract Duration Options for annual/monthly/no-long-term-contract agreements. |
Flexible contract durations with annual/monthly options referenced in customer contracts. |
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